First of all I would like to mention the nice person Mr. MOHAMMED from CBC renting car agency .. He is a Super helpful and available most of the time to help with a quick responses on any question .. He is always asking if we need help not just in his speciality ! The Hotel location is perfect it located in the center of Trabzon .. Where you can do shopping or have the most delicious food .. The beautiful view of our room (509) ! and it space is perfect Breakfast is good Some of the employees are nice

Not providing the drinks in the room every day ! (Tea - Coffee - Water) Not providing the Tissues in the room every day ! The person who was behind the reception desk upon our arrival was rude ! I after the check in procedures I asked him to check out the room number cause he gave us other client room key & we get inside the room we found there things !! And some one was in the toilet !!!! When I told him that he gave me the wrong key.. he was shouting saying that I ask him for the (505) room key !! How come I ask for the room key by the number and we just arrive to the hotel !!! I I don't know where is the room ?!!! We ask for 2 king size bed only .. We found them but there was single bed also !!!!! Which made the space smaller !

Clean The location Has parking lot

The staff are not friendly they are grumpy and sarcastic. They gave us a room underground with no windows they told us they didn't have any rooms left but we replaced it after some talking, we were 4 women maybe they thought we wouldn't complain it was an off-putting experience. except one young man in the staff was really friendly and helpful I wish I knew his name thank you for your kindness, the other staff need training to smile and be more hospitable towards different people. The room is small

Amazing location, big room, very friendly staff.

Car rental company inside the hotel. A guy called ABDULLAH, I DONT RECOMMEND ANYONE TO DEAL WITH HIM. I HAD A VERY BAD EXPERIENCE WITH THIS COMPANY INSIDE THE HOTEL

Everything was good about this hotel, staff were always smiling, generous, helpful, location is close to the center and the shopping areas . Mr. Abdulla at the reception was extremely good person and just felt like being my younger brother , I wish him good luck

There is a big hall at the ground floor , they should care more to make it sitting area for the guests

My stay at Cebeci Grand Hotel for a business trip exceeded my expectations. From the moment I arrived, I was welcomed by a friendly and professional team. The room was exceptionally clean and well-organized; the comfortable bed and spacious atmosphere made it easy to relax. Breakfast was freshly prepared every morning with great care. There was a balanced selection of hot and cold options, offering delicious choices for every taste. The tea and coffee service was also very good. The hotel staff were always helpful and solution-oriented. I especially appreciate their kindness and hospitality. Check-in and check-out were quick and hassle-free. The location is very central. It’s easy to reach many parts of the city, and being close to public transport made getting around very convenient. Overall, it was a very comfortable, tidy, and peaceful stay. Whether for business or leisure travel, this hotel is a great choice. I look forward to staying here again at the earliest opportunity.

My stay at Cebeci Grand Hotel was overall quite satisfying. From the moment I arrived, I was met with an organized and professional service approach. The reception staff were polite and helpful; the check-in process was quick and smooth. The overall cleanliness of the hotel was noticeable, and they were particularly meticulous about room hygiene. The bed was comfortable, and the rooms were quiet — definitely a plus for a good night’s sleep. Breakfast was served as an open buffet and exceeded my expectations in terms of variety. From different types of cheeses to hot dishes, there were plenty of options. The food was fresh and tasty, and the service was attentive. The hotel’s restaurant and common areas were also clean and well-maintained. In terms of location, the hotel is in a very convenient spot. Its proximity to the city’s central areas makes it ideal for both business and leisure trips. I had no issues with transportation. The staff’s attitude was friendly yet respectful, which I appreciated. It struck a good balance — not too distant, but not overly familiar either. Overall, the hotel met my expectations in both service quality and comfort. If I visit the area again, it will certainly be among my top choices. I would definitely recommend it.

We were extremely satisfied with our stay at this hotel. Being so close to the sea while also right in the heart of the city was a huge plus. It was very easy to walk to all the main historical and tourist attractions, which allowed us to explore the area without wasting any time. The sea view from our room was also truly peaceful and relaxing. The cleanliness of the room was particularly impressive. It was cleaned thoroughly every day, and returning to a fresh, tidy room each time made a big difference in our overall comfort. The staff were all very kind and helpful. From the front desk to the breakfast service, everyone was welcoming and always ready to assist with anything we needed. The tour services offered by the hotel were also well organized and a great option for exploring the surroundings. In short, it was a stay that exceeded our expectations in terms of comfort, location, and service. We would definitely consider coming back again.

Staying at this hotel was truly a wonderful experience! First of all, the location is absolutely perfect. It’s just a few steps from the sea, and the breathtaking sea view from our room added so much to our stay. Sitting on the balcony and enjoying the scenery was incredibly relaxing. Since the hotel is centrally located, it was very easy to reach all the major historical and tourist attractions on foot. There are also plenty of restaurants, cafes, and shops right around the corner. The tour services offered by the hotel really enriched our vacation. They organize a variety of well-planned trips around the area, which is especially helpful for those visiting for the first time. Everything was handled professionally and smoothly. And we can’t say enough good things about the staff. Everyone was incredibly friendly, attentive, and helpful. The reception team was always available to assist and gave us great suggestions for places to visit. Housekeeping cleaned our room thoroughly every day — everything was spotless and well-organized. The breakfast staff were cheerful and welcoming, making every morning a pleasant start to the day. In short, this hotel exceeded our expectations in every way — from its location and views to the high quality of service. Whether you’re looking to relax, explore, or both, this is a place I would wholeheartedly recommend. We were very satisfied and can’t wait to come back again!

We stayed for one night with our friends, and we were truly impressed by their hospitality. From the moment we arrived, the staff were extremely polite and respectful. They even helped carry our luggage to the room. We asked for a crib for our baby, and they provided it without charging us anything — a very kind gesture. The rooms were quite comfortable and pleasantly cool despite the summer heat. The fact that the air conditioning was turned on before our arrival made us feel genuinely cared for. Breakfast starts at 7 AM and is served on the rooftop terrace. Enjoying an open buffet breakfast with a stunning sea view was an absolute delight. We will definitely stay longer next time we visit. Highly recommended!

We were very satisfied with our stay overall. One of the biggest advantages is that the hotel offers private parking — a huge relief for anyone traveling by car. It was great to leave our car in a secure spot and explore the area without worrying about finding parking. The overall atmosphere of the hotel is simple yet comfortable. Our room was clean, well-organized, and had everything we needed. Waking up to a sea view in the morning was a real highlight. The open buffet breakfast was also excellent. Fresh ingredients, a good variety of options, and some nice local flavors all came together to make it one of the most enjoyable hotel breakfasts I’ve had in a long time. In general, it was a peaceful, well-managed, and practical place to stay. The on-site parking makes it especially appealing for those traveling by car. Highly recommended.