I had a wonderful experience at this hotel! I arrived around midnight after a long day of travel, and checking in was absolutely seamless — no issues at all. From the moment I arrived, Rafael and Ahmad went above and beyond to make me feel welcome. They were incredibly friendly, helpful, and made sure I had everything I needed. The room was very comfortable, clean, and perfect for a good night's rest. In the morning, I enjoyed a delicious breakfast with plenty of options. Overall, it was a fantastic stay thanks to the great service, cozy accommodations, and warm hospitality. I would definitely stay here again!

This hotel was located within only a few minutes of the airport, yet there was no noise from planes overhead. It was quick to check-in and check out. They have an arrivals/departure screen in the lobby for flights and a weighing matching for luggage (must pay for it) and lockers. Breakfast was a great selection and was of good quality. The room was large and clean, and the bathroom/shower was excellent, with good gel, shampoo, etc. Also there were lots of little restaurants nearby open till late where you could eat, including a little newsagent where you could buy water and gum etc.

Nothing!

Convenient for the airport, short Metro ride then a few mins walk. Very clean and I think recently renovated. Staff cheerful and very helpful. Beds comfortable and room quiet. Excellent breakfast - plenty of choice, and for once hotel toasters that produce quality toast in quick time! Fresh fruit salad was excellent. Also great choice of all normal breakfast items from around Europe.

Air conditioning only gave HOT air apparently it’s still classed as ‘winter’ and cold air only available in ‘ summer’ I couldn’t identify who does this odd classification.

overall the hotel is good. but there is a suggestion in the restaurant. maybe they wash the cutlery with a machine so sometimes there is still food left on the plates and spoons and it is not very clean

overall the hotel is good. but there is a suggestion in the restaurant. maybe they wash the cutlery with a machine so sometimes there is still food left on the plates and spoons and it is not very clean

On this trip I stayed in Ibis Hotels in both Bilbao and Madrid. The Madrid stay was my second having stayed here last after walking the Camino Frances. I enjoyed staying here as I did last year, 5 minutes taxi to the airport , clean and comfortable as always, great breakfast buffet, convenient to anything you need. The staff is top notch and exceedingly friendly, knowledgeable and helpful. If I’m in Madrid again, I’ll stay here again.

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I booked the room on the same day, as we realized when we landed that we had the wrong location before. They had availability and they even checked us in early at no cost - which was amazing, we just had a 10 hour flight behind us. The staff here is exceptional. The hotel is good value for money, liked the decor downstairs and the room was clean. There are several cafes and supermarket at walking distance.

The room and the shower were a bit small, but for the price and the length of our stay totally worth it.

I liked that it was close to the airport, had a breakfast option, had other travelers to talk to, and had a comfortable check in and room - and allowed my dog.

It wasn´t clear that the dog wasn´t allowed in any eating area, and staff was a little harsh about this...but the thing is: you don´t really have a sterile, separate eating room. It´s the same noisy, messy room as where the guests hang out. And the place in the photos appeared a little nicer online. That said: it was fine and very convenient.

the Hotel is advertise to have a breakfast that starts at 4:00 am, and is in a walking distance to the airport, although breakfast area opened at the stated hour, they just started filling it up very slowly. full breakfast was available at around 4:40-ish, which was too late for us. the hotel is somewhat close to the airport, but not in a walking distance. you will have to take a short cab (around 20-25 euros flat price) which made it a bit different than what was advertised.

Friendly stuff and the location is close by the airport. 5min by watch from the Terminal 1 -2 -3 but next time I would definitely use an Uber or Cabify. Taxi charges you 20euros as standard price for this 5min ride. Ridiculous.

Taxi charges you 20euros as standard price for a 5min ride to the terminal 1-2-3. Ridiculous. Take an Uber or Cabify but not a taxi. This 20 euros is a fixed price but if your hotel is very close by the airport it's a lose of money.

Perfect option for a layover. The hotel is not near Madrid, but that was the reason we chose it. We arrived at 2:30 am and upon arrival the receptionist was very helpful (we had a baby with us) and made the check in really fast. I would recommend this hotel to families or solo travelers. Excellent breakfast. Comfortable beds and great water pressure in showers.

The carpets to the bedrooms give the wrong impression. They need to be vacuum or cleaned.