The value for the money and the lobby and the staff was friendly

Service was a bit late because of the number of visitors anyhow this is a point the can work on and wont effect the visitor much

We arrived at the hotel as a family, a couple and a little girl And we also took another room for my wife's mother. When we arrived at the hotel, the attitude was amazing and the service was excellent. The parking service was fast and high-quality, the receptionists are very nice and courteous Every day the rooms are cleaned and towels are changed and cold water is added The room is large and spacious, the shower is large and divided in a smart way, toilet, shower and bathtub. The breakfast is excellent, there is everything and plenty of it. The pool is large and pleasant, you can order drinks and food by the pool. The value for money is excellent! We will definitely return to the same hotel again!

The staff in the restaurant at breakfast were lovely, very attentive, friendly and happy to help. Big shout out to Geeta and Jovan who gave excellent customer service. Also Emmanuel at Concierge was so helpful and very knowledgeable about where to go. Ahmed on Valet was lovely and very helpful. Cleaning staff very courteous and rooms were cleaned to a lovely standard and very quick too. A big thank you to night manager who helped us with a taxi driver who took us to the wrong hotel and charged us a fortune. Tip - write down your hotel and name and district to show to driver as there is another Millennium hotel in a similar sounding area, much further from this hotel. Also Ubers are twice as more expensive than normal taxis. Normal taxis also take credit cards. I didn't even take any cash for my holiday and didn't need it! I would definitely stay at this hotel again.

There wasn't anything I didn't like. Everything was lovely! Even the tea.

The room was nice and clean, which we appreciated. However, the breakfast selection was quite limited, especially for children—there weren’t many kid-friendly options available.

We encountered an issue with one of the rooms we booked, as there were lighting problems that required technicians to come in during our stay. Unfortunately, we were not granted any late check-out to make up for the inconvenience. The family staying in that room didn't have enough time to shower or prepare for check-out and had to use other rooms just to finish up. This caused delays for all of us, as we were traveling together and had to wait for each other to use the bathrooms.

Spacious room with great amenities!! Great dining options, Baloos has an awesome vibe and a really affordable menu!! Hotel is great value for money and the fact that there is a small shop in the hotel where you can buy odds and ends makes it really convenient!

The lady at the front desk wasn't very welcoming when I arrived, and although she was not rude, I did not feel that warm hospitality you would expect when arriving at a hotel. The water for the bath takes forever to fill up as the hot water runs extremely slowly out the tap and although I wanted to relax in the bath I opted for a shower instead as it simply took too long.

I booked because the photos on booking.com looked really promising -- it was a bit more expensive than the other options but opted to pay extra to get access to the facilities in the photo. Their staff is amazing, helpful, and courteous.

The hotel is dated. The facilities and amenties are falling apart. I was disappointed with the condition of the sauna, steam room was not working, cold pool isn't cold, my bathroom had flickering lights, the bath tub plug wasn't working. My check-in took 35-minutes. We arrived at 2:30PM and was given the keys to the room at 3:05PM.

We visited because my daughter participated in the ice skating competition. As soon as we arrived the consierge people helped me and my daughter with all our luggage and took them to our room. Later they helped us find the right place to go and do more ice skating practice. The reception lady Miss Alma was great and tried to help us with everything. Excellent breakfast and delicious dinner. The cleaning gentlemen Mr Zeya and Mr Sumon cleaned perfectly our room because it was smelling cigarette smoke. They put fresh towels and bedsheets clean the air and refreshed the air. The maintenance man came and fixed the air conditioner and toilet. Excellent service and impeccable people to stand by us.

I believe the hotel should hire more personnel to work because all the employees were working tirelessly and nonstop but the management should hire more people in order to keep the level. The employees were magnificent. The management should realise that they should give them a raise.

The hotel is fit for a Queen. The architecture of the hotel was of fine beauty and elegance. The astonishing welcoming from the staff right through the complex, was of the highest professional customers services, from all duty services roles. We would hire them all in seconds. We thank each person very much from the bottom of our hearts, for our 9 day home, to highly recommend to colleagues, friends and family to stay here if they shall visit and us on return. Peace be with you all. Kind regards, Johanah & Michael Parsons ❤️🎅👏🏼

The kindness & peace to feel at home

Property location was within walking distance from Stadium where Cold Play performed. Check in was quick despite fully occupied nature of the hotel due to the Cold Play event. Special thanks to reception staff Bipin and life guard at the pool (Prabath) who was courteous and friendly. Overall it was a good stay at the hotel.

Shattaf water pressure in WC was extremely high and was unconformable to handle because it was installed at the wrong side. There was no option to reduce water pressure. Due to fully booked nature of the hotel, hotel should have provided more staff to handle car parking and baggage handling. First impression of the hotel was not up to the mark because of that experience.

Bathroom and bedroom were amazing. Breakfast had good selection of food. Valet parking was perfect

Check in time was far too long. There was just one person at the counter and it took over 45mins to check in