We had a view of the airport runway and part of the harbour which we enjoyed. The room was always well cleaned and the staff including shuttle bus drivers were always very friendly. We were lucky enough that the blue line was free for a couple of months.

Limited dinner menu and a bit pricey but then so were the restaurants downtown. Didn’t like waiting for the shuttle at the subway. It always seemed to be the last one to come of all the hotel shuttles. Room walls are a bit thin you can hear conversations next door. Would consider a downtown hotel next time to avoid having to depend on a shuttle for pickup and drop off.

The view from the room was exceptional, walking along the boardwalk and sitting outdoors at your restaurant was beautiful, taking the Boston harbor ferry was a great recommendation, free airport shuttle was so convenient. One of the highlights of my stay however was Chad the valet guy. That guy has an incredible, incredible work ethic. He went above and beyond to help out myself and our 18 month old baby and make sure we got on and off the bus okay and up to our room. He knew a lot about the property, had great recommendations, and overall a super nice guy. He is a keeper - incredible work ethic that guy!

The parking was VERY expensive. My friend came to visit for 2 hours and had to pay a lot of money.

The staff at the dining area were excellent and they offered honest explanations of your options. The room was cozy and evidently, the harbor view is excellent during both the day and the night. The salmon over sticky rice was also excellent!

Limited options for breakfast and dinner. More options needed. The seafood pasta was also not among the best dishes for dinner. The flavors didn't work well and the tomato base was overwhelming. Front desk staff needed to be more knowledgeable about transportation between the hotel and the rest of the city. The free #66 bus via the airport, combined with the silver line 1 bus to get into town is not free to return to the hotel however.

I love staying here! I don’t think I can say that about any other airport hotel to the extent that we make it central to our visit. One of the beauties is you don’t have to deal with Boston traffic (if you know Boston traffic…). You simply walk out the dining room door and hop on a water taxi and in a few minutes you’re in the heart of historic Boston. The restaurant at the hotel is excellent - clam chowder in particular… and the grilled salmon….and the Boston Cream pie. In the morning, grab your bag and jump on the shuttle and in a minute you’re checking in for your flight.

I’d have to simply make something up to answer this question 😉.

The front desk was exceptionally helpful, the harbor view was perfect , the room was comfortable, well appointed and clean. The food and beverages at the restaurant were great. The restaurant staff were very friendly and provided quick service. Uber driver pick ups were roughly 5 minutes each pick-up, no hassles getting to destinations from the hotel.

Ideal location would have been closer to city center, drive in was little difficult because of GPS issues and not familiar with the area.

Room was nice, spacious and clean. There was not much of a view from our room but it did not matter to us.

We spent 8 nights at this hotel even though it is more of a transit hotel For longer visitors iit would be good to have a small visible shop in the hotel to buy essentials and snacks. They did sell items behind the reception area but a small shop with more choice would have been better. There is nothing around the area so if you need to buy anything you need to either go to the airport or take the water taxi to the other side $15 dollars each way. The choice on the menu was pretty limited.

Spacious room on 7th floor with fabulous views across the harbour. V convenient to airport and car hire.

25$ nightly charge for the restaurant irrespective of whether you used it or not was a surprise we had never experienced before. Which meant we had an additional 125$ charged to our account. Given that we were out all day and generally ate at lunchtime we were being forced to buy something from the menu which was a bit limited when we got back in the evening which we did not really want.

Friendly, efficient check-in. Also, a family member had ordered a package to be delivered to the hotel ahead of our arrival, and there was a note on file at check-in about it, and we were given the package straight away.Free Rolls Royce

Free Rolls Royce limo service from the airport and a red carpet welcome at the hotel entrance. Kidding! 😆 We were only there overnight and did not have an opportunity to use the restaurant or any other facilities but did not find anything to criticize.

Great view of Boston harbor. Spacious room. breakfast was good, but we expected more (comparing price to offer) Right at a ferry stop, only problem that schedule is odd. No service from downtown from 12-4PM. There are taxis. $20 pp one way.

Breakfast was odd. was either a a la carte up to $27.00 or buffet. With the buffet you can get a small subpart omelet. It was a "combo" they serve you coffee (not great for the price) There is nothing there except hotel and restaurant. If you don't go across... well. OVERPRICED. (The area is all overpriced) Just got back from Europe's most expensive cities (Milano, Zurich, Florence, Schaffhausen) We paid less there for better food and logging.

Staff were very friendly and helpful. Rooms were tastefully renovated and roomy. Harbor views were amazing! Food in the restaurant was good at breakfast. Otherwise, the hotel, at the Boston airport, is very convenient with an efficient shuttle bus.

Food on New Year’s Eve was slow to arrive. There was a wedding in the hotel and the kitchen could not cope. Food arrived cold and overcooked (Fish was burnt and fries were cold). Couple next to us, the gentleman’s meal of steak and vegetables was entirely cold!