I must say, it was an exceptional experience. From the moment I arrived, the staff's warm and welcoming attitude stood out, making me feel right at home. Every member of the team was incredibly attentive and went out of their way to ensure my stay was comfortable and enjoyable. The service at the hotel was nothing short of amazing. The front desk staff were efficient and helpful, housekeeping maintained the room impeccably, and any requests were promptly addressed with a smile. The room was spacious, and had all the amenities I needed. The bed was extremely comfortable, and the view from my room was breathtaking. Overall, the Clayton Hotel provided an outstanding stay, primarily due to the incredible staff and their dedication to excellent service. I highly recommend this hotel to anyone visiting Glasgow. Thank you to the entire team for making my stay so memorable.

Nothing

We have been staying here whenever we visit Glasgow as it is central

It is now mainly corporate meetings/training venue so full of working people the bar area now doubles as a meeting place laptops loud chatter not a comfortable relaxed place to sit and have a cocktail and chat. We always had room service but this visit on top of the menu price it’s a £5 charge to bring the card machine up as they don’t take cash. There also is a Spanish gentleman behind reception who is scary he needs to maybe learn customer service and smile.

The younger gentlemen in reception were very kind and lovely to speak with. Breakfast food was very tasty, rooms were clean and bar staff was nice as well (very nice drinks). Great view over the river!

My mum who stayed with me had a birthday and upon arrival I requested with my booking to maybe receive a card from the hotel or a candle at breakfast to show her it’s a special day, but nothing was done. Also she had a simple request from reception and that was to get a hotel pen, and she was told no by a lady at the desk. Later a gentleman was nice enough to give one to her after asking again, but such a simple thing to be said no to on her birthday after getting zero kind wishes was shocking. Also we didn’t end up eating breakfast on the last day since we left so early, would’ve been nice to get our money back for that. But that one is okay, my mistake also for not thinking my plans through well enough or asking for a takeaway early breakfast box.

Very friendly staff throughout, from initial check-in onwards, indicating, I would say, a happy team. Room was comfortable, though functional, a good that we were able to open a window for fresh air in the night as the air-con can be a bit harsh. All was very clean. The Hotel's location is excellent for Glasgow Central Station and for the endless supply of pubs and restaurants in the streets behind. Breakfast selection plentiful and tasty; actually the best thick bacon I've had for ages! We would certainly stay again and not hesitate to recommend to others.

Only two minor beefs. A hotel of such standing should strive to supply better quality toilet paper, and secondly, nothing against the modern preference for self-service breakfasts (which was very good here, to be fair,) however with the plethora of staff that were available it would be a nicer touch to have a pot of steaming tea personally brought to one's table. A chance to reintroduce a touch of old-fashioned service there Mr, Clayton.

We were welcomed the minute we arrived. Everyone we spoke to was warm, happy, helpful, and just couldn't do enough. Our room was wonderful, looking out over the Clyde River, spacious, modern with everything we needed for a really comfortable stay. Lovely tea tray with tunnock caramel wafers, delicious 😋 a very nice touch! Plenty of tea/coffee, etc. More if you needed it. Modern bathroom , super shower & lovely toiletries (shower gel, shampoo & handwash) Breakfast was fabulous 👌 Plenty of choice, cooked, cold, cereals, fruit, pastries,yoghurts breads. All you could ever need! Plus, if you wanted poached eggs., porridge, this would be taken care of. Staff - lovely All the staff were really spot on. It's also in an excellent position, close to shops, pubs,restaurants, citysightseeing buses, and taxis are readily available if you need to go further afield. Three friends visiting Glasgow couldn't be happier. Would definitely recommend it, and we will definitely return 👍 👌 😀 😊 10/10 🌟

Ww came back late one day, and our room hadn't been refreshed. However! It was very quickly rectified as nothing was too much trouble. 10/10

I had a pleasant and comfortable stay at Clayton Hotels. The staff were friendly and welcoming, and the room (Room 201) was clean and well-maintained. The bed was comfortable, and I had everything I needed for a relaxing stay.

However, I was slightly disappointed with the room's view. On Booking.com, the pictures showed a room facing the outside bridge area, but the actual room I stayed in faced the opposite side, overlooking a block of flats. While this wasn’t a huge issue, it would have been nice to have the room as pictured. Aside from that, everything was great—location was convenient, and breakfast had a nice variety. I would recommend this hotel and would definitely consider staying here again.

We recently stayed at the Clayton Hotel in Glasgow, and this hotel deserves a perfect 10/10 rating for its outstanding qualities that left a lasting impression on us. First and foremost, the location of the hotel is simply unbeatable. Situated right in the heart of the city center, it provided convenient access to all the major attractions, restaurants, and shops. The vibrant energy of Glasgow was right at our doorstep, making our stay even more enjoyable. We loved the spectacular view we had from our room. Overlooking the river, the scenery was nothing short of mesmerizing. This stunning view added a touch of magic to our stay. Furthermore, the Clayton Hotel exceeded expectations when it came to cleanliness. Our room was immaculate, and the attention to detail was evident throughout the entire property. The housekeeping staff should be commended for their dedication to maintaining a pristine environment for the guests. One aspect that truly stood out was the exceptional service provided by the hotel staff. When we mentioned to them that my wife experiences headaches from air conditioning, they went above and beyond to accommodate our needs. They promptly offered us a different room with a window that could be opened, allowing for natural ventilation. Their attentiveness and willingness to ensure our comfort were truly remarkable and greatly appreciated.

The only minor downsides we encountered during our stay at the Clayton Hotel was that the beds were slightly shorter than expected, resulting in our feet extending beyond the edge and the blankets provided were a bit too thick for the season, given our visit in the middle of May.

The hotel itself is genuinely just beautiful gives you that 5 star feeling well looked after and clean the room was just perfect along with a wee side view of outside bonus having a window that slightly opens along with air con pretty neat The staff couldnt have been any nicer genuinely spot on folk the bar man especially can make a good cocktail Couldn't fault your beds either super comfy next time ill be staying longer and probably in an Executive room

The only issue was and if iam honest wasn't even bad I forgot to mention the sink in the bathroom the water drains very slowly so there might be a blockage only noticed when I was brushing my teeth the water took ages to drain. Its an easy fix

The rooms were clean and the bed comfortable. The staff was very nice and helpful and took care of every request professionally. The location is great and our room on the 11th floor had a beautiful view of the river. It’s a busy place but we were never aware of any noise from the street, other than sirens ofc.

We would have loved to have a minibar in our room, especially because we were traveling with a toddler and I know some rooms in the same price range as ours have one. But that is honestly the only thing that I can fault.

Room was very clean and comfortable. We were offered upgrade to room with view of river and across Glasgow (moved from 2nd floor to 6th). Impressive that the noise from the busy street below and nearby railway was completely blocked when windows were closed. Appreciated the discounted parking. Would stay here again.

Minor point - Self check in process was slightly confusing and we needed help from a staff member. We didn’t eat at the hotel so can’t rate the restaurant / breakfast. Surrounding area has a reputation for undesirables but we didn’t encounter any issues despite walking to hotel at around 23:30.