Very friendly staff and always accommodating. Very well organised and helped to create a positive atmosphere. Food excellent and well presented.

Going back to London. Not able to stay longer.

Very friendly, professional staff. Clean, bright and tastefully decorated room and fantastic choice at breakfast.

With regard to the bathroom in our room (339) the plugs in both bath and sink didn't house properly in their respective plug holes, so having a bath instead of a shower wasn't an option. While this wasn't really an issue for either of us, it might prove so for other guests. Having a shave, however, was a bit more annoying as turning the tap on and off in order to save water, just to rinse my blade got a bit repetitive. Just little things, I know, but it's often the little things that make a difference to a good day and a great one.

Went with my wife to watch James blunt so travelled to Glasgow by train location of hotel was excellent wonderful staff very welcoming and informative hotel room was spacious comfy bed large bathroom with a great shower breakfast was great with a good selection that will cater for everyone's dietary needs staff were very polite and welcoming with a warm good morning and on leaving wishing you a pleasant day

Only one chair,sink took a while to drain television on one night caused a problem with the people in the adjacent room even though it was on low volume they proceeded to bang on the wall to which we turned it down even more so it was barely audible and they proceeded to knock on the wall again and then two minutes later they were at the door banging furiously to which I opened the door but they had run off which I thought was very brave of them lol and then five minutes later a young man from reception arrived to say he had a report of loud noise from our room he was very apologetic and could see and hear there was no problem and wished us a good night and left.So just be aware of the television on the wall and it's volume and just to say this was half past ten at night so not late

Breakfast choices excellent and staff super helpful.

Champagne bar is not adequately staffed to enjoy. Service is poor and I left.

Check in was non stressful and Victoria require a mention for her hospitality skills in welcoming us to the hotel. Room excellent, location overall for the hotel excellent but view from my room was Central Train Station concourse. Breakfast was excellent, staff wonderful.

Only downside was the Champagne Bar which was far too small to celebrate any occasion and the afternoon staff, one lady in particular serving at the bar never smiled once at anyone she was serving, she just looked a bit annoyed and unapproachable, therefore we left to celebrate our Golden Wedding somewhere else which was a shame. My husband had bought me a glass of Moet Champagne which was only half a glass (this was poured by the lady who did not smile) I looked at her hoping she was going to give me a full glass but alas no, she put the bottle back so I must say for £18 for a half glass was very overpriced.

The hotel was beautiful and staff were amazing. We were upgraded to a suite as it was my husbands birthday and wine, biscuits and chocolate covered strawberries were left for us. Breakfast is a buffet with everything you could possibly want, the scrambled eggs were amazing.

Unfortunately there was only one lift that was working which meant very long waits for it to arrive as we were on the 5th floor. Also impossible to get a table in the champagne bar. There is a little room called the champagne corner and it would be nice if this could be left for the use of hotel residents even if just for a couple of hours in the evening. Plumbing was also noisy.

Location, Location, Location is excellent in the center of Glasgow!!!!! Staff Very friendly and helpful The registration staff and concierge were excellent Comfortable Rooms with comfortable beds

The restaurant was terrible. We ate there once and never went back. However, he service was very good. There are plenty of pubs and restaurants nearby Afternoon tea was good. The breakfast was terrible as well. The potato scones were hard and difficult to cut, and the bacon was like leather. The management should try eating there regularly. I have been to Scotland several times and never had a breakfast experience like this.

We had an absolutely beautiful room in a beautiful hotel. Twin room was roomy, spacious, and very comfortable. Bathroom was huge with powerful shower and full sized bathtub. Amenities were excellent with full sized bottle of water provided each day. Next to the Central train station and easy to access the buses as well. Close to food, shopping, and the bus back to the airport. Wonderful hotel with excellent staff.

No Microwave or mini-refrigerator in the room, which would have been very nice. Night time was a little bit loud from the street noise. The breakfast was delicious but the line for the coffee machines became long and the food was the same everyday without any variations.

I really liked the atmosphere and décor in the hotel, it felt unique and stylised....glamourous yet a simple design and colour scheme. The location was perfect for us being inside of the central station. Our room was very comfortable, especially the bed! The price was very reasonable for the beauty of the place. We loved the breakfast, there were lots of options and all high quality.

There appeared to be a fan in our room that I couldn't turn off, I am not sure if it was air conditioning or heating. I didn't sleep as well as I could because of the noise. However I could have gone downstairs and asked (which I didn't).

The staff were very friendly and the room was lovely and the central location for the city was perfect especially if you arrive by train, we didn't but the car park is also attached to the station and once you master the doors it's a short walk through the platforms to the hotel lobby. The breakfast is well stocked of everything you would expect and very nice .

This is very picky but one of the rooms next to us got up early and the noise from their shower was so loud it woke me and kept me awake, but did get me up early for breakfast 😁