Spacious, clean and comfortable. Have stayed here a few times and always a lovely stay. Rooms are always clean, beds are comfortable and rooms are dark for sleeping which is great if you are a light sleeper.

Nothing negative to say about the hotel in general. Wish there was more alternative milk options to have with the breakfasts but that's a personal choice due to being lactose intolerant and cannot stomach soy milk. In my room the lighting wasn't the greatest for getting ready, the lamp had a warm light and made getting ready a little difficult but made it work in the end.

My stay at the hotel was great! The breakfast spread was delicious and offered various options, including fresh fruits, baked goods, and Scottish breakfast with haggis. The room was nicely designed, with a big bathroom and huge TV, providing ultimate comfort, and the central location made exploring the city so convenient.

While my stay was enjoyable overall, the room's cleanliness could have been improved. I noticed big chunks of hair on the carpet, which was disappointing considering the hotel's otherwise high standard. It’s a detail that, if addressed, would make the experience perfect.

Great hotel, 15 mins walk from Queen Street train station. Very reasonably priced with great amenities. Rooms were large with good-sized and comfortable single beds. The room has an iron, iron board, and hairdryer along with tea and coffee, which was easily replenished at reception. The hotel has a bar on site, which was well stocked and reasonably priced. Breakfast in the morning ran from 6 - 11 am with a good variety of hot food, cereal, yoghurt, and fresh fruit. I would highly recommend and look forward to returning soon.

Not that it was a problem for us, just to make people aware that the hotel does sit on a hill and may not suit anyone with mobility issues.

Good breakfast with plenty of choice. The room was also very quiet as was the whole hotel with heavy, good quality doors. Also loved the blackout curtain which meant no light could disturb ones sleep.

Hot water from the tap wasn't hot at all which made for a miserable tepid shower in the morning. Also the heating controller in the room was broken although the helpful reception staff were able to control it from their front desk so it didn't affect our comfort too much. A fan heater had been placed in the room so we could have a blast of heat if necessary.

It was central to my requirements. Age has an affect on the hill walking around central Glasgow. Staff were very helpful and professional.

A false fire alarm within an hour of arrival caused by hair tongues smoking! There was only scrambled egg as an egg, not my preferred choice, should be more egg type choice and food could/needs to be hotter. Saturday night shift hadn't checked coffee machines or toasters for errors, clearing action etc, on Sunday morning. Day shift managed when told of issues and clearly had more experience than the night staff.

Breakfast excellent, great sized room, really comfy. Great deal on car parking cost

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Wide range of breakfast options, all very tasty and abundant. All staff were nice and approacheable, and made all the efforts to accommodate our requests. Position is ideal as only a short walk from the central rail station and other city centre attractions. Despite the central location, the hotel is very quiet and rooms are very well noise insulated. Beds very comfortable and rooms spacious.

This hotel has probably some of the slowest lifts in the whole of Scotland! But this might be a strategy to get guests to be active by taking the stairs (which we did as there are not many floors).

The hotel is in a good central position,easy access for all,reception area is so lovely,they even have an area with sweets,juice,and any essential toiletries that you may have forgotten very clever of them,the staff were so kind and friendly nothing was a problem we asked about getting a just eat order delivered and wasn’t a problem,plenty of choice for breakfast as well continental or cooked breakfast tasted lovely,bedroom was great size lovely big tv as well a desk area if needed plenty of sockets highly recommend this hotel we are already booked to go bk in February

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Very clean, easy check in, very comfortable twin room with queen size beds rather than singles which was great, lovely walk in shower with toiletries supplied, nice wee bar for a nightcap and snacks. Staff were lovely, very friendly and helpful, I managed to spill my nightcap (I wasn’t drunk honest) and the lovely lady at the bar gave me a complementary replacement. There was a good choice at the buffet breakfast.The location was excellent for our show at the Kings Theatre which was a short walk away, I would definitely stay here again.

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We arrived in mid afternoon to be met by a lady who, in spite of there being a temporary failure of the booking system / IT system, welcomed us with a friendly smile and calm demeanor in the face of the problems the staff were facing. Upon checking in, we were allocated a double room despite ordering a twin room. A fault of the system failure I would assume however upon visiting reception again, the gentleman there swiftly allocated a twin room with apologies. In conclusion, the main factor I was impressed by was how the staff were handling the situation they were in and I feel that kind of thing should be recognised. Otherwise the room was excellent, the beds were big, the air con was welcome and the shower was excellent. Great stuff all round!