Hotel was close to railway and bus station, lots of good local restaurants and a good shop close by. Controling lights and room stuff from tablet or phone was cool. Not too loud despite being quite central. Beds were fairly comfortable with a screen directly Infront so we could watch a show before going to sleep or relaxing after a long day out.

Would love if there was a small window to prop open for more ventilation. 3am on the night before heading home some people triggered a fire alarm. Shower made weird sounds and fixings were not secured properly for the hand held part. It leaked a little when using that.

The location, the online check in, the room control using the app or supplied Apple pad. The ability to control everything from the bed. The bed is large and very comfortable. Guests are called citizens and staff ambassadors. Made me think of the French Revolution!

Size of the room. The room at its widest is the length of the bed. Can't work round the bed. The sink is in the room, the toilet and shower are enclosed in a frosted glass arrangement taking up a large part of the room. Not sure how it would be staying for more than a few days. Sharing the room with anyone would be very intimate and I think you would need to get on well. There is a lot of public space in the hotel, various lounges and places where other guests seemed to be working.

The location is fantastic, right in the city centre and easy walking distance to attractions and transport. The room was modern, comfortable, and well-designed with a great bed. The staff were incredibly friendly and helpful. It felt like the best experience for a solo traveller I've had. The public WiFi was exceptionally fast and reliable. The breakfast in the morning was also excellent, with a great variety.

The constant low hum from the bathroom fan at night was a minor annoyance. While there are no tea or coffee-making facilities in the room, you can easily pop downstairs to the restaurant to order drinks and bring them back up, which was a convenient alternative.

The rooms are very well planned, although some minor shortcoming comes in the form of the bath area not having doors that have locks. I understand this might be a cultural thing, but when catering to all cultures it's ok to have a door that locks. The rooms are very well planned with all controls being made available through a tablet. There is a lot of personalisation in the form of welcoming an the ease of access to all things. The running water is warm and refreshing, the beds are nice too. Overall a great stay. One more thing, sincerely believe there is some work required on the elevators, the current one seems to be in dire need of servicing.

CitizenM is a trendy Hotel, where you are right in the city centre of Glasgow. Near to Cineworld. Also near to some of the top restaurants . Breakfast is £17.00 but it is unlimited meaning you can eat as much as you want, coffees are also available in the price. Staff are friendly and easy to chat to. They listen and help you out. The room is also comfortable you get a ready big bed for around £100.00 . Comfy to sleep in. The room and lighting and TV is cotrolled thru an iPad that you will find located in your room and also a safe under the bed. There is also a jog pad where you can write down what you think of your stay located on the table. I liked how I was able to control the temperature of the room and also the way the lights change coloured is really cool.

N/A

The hotel overall is very modern and clean. Not a single part of it looked rundown or dirty in any way. You get to choose your view and any additional extras you want when checking in which is done via a self-service kiosk, but there is staff around to help if needed. You can also keep your keycard that can be reactivated for any future visits which is quite unique. As for the room, it blew me away with its modern look, and everything is controlled using an iPad that's easy to get the hang of. This includes full RGB and standard lights, a TV with the ability to cast from your phone, and automated blinds. The shower was definitely a highlight since the RGB lighting changes the colour of the frosted glass, making it a bit of a centrepiece. Like the rest of the hotel, it was spotlessly clean, had all things you could need such as soap, shampoo, towels, cups, etc. The TV and iPad also show a lovely little personalised welcome message. The Wi-Fi is also brilliant. Doesn't appear to be any limits to usage and it is available for free with your booking. Pretty speedy overall as well which was handy when sending my gig photos and videos to friends when I came back. The bar is also open 24/7 and serves a decent selection of food. I only ate there once, but the pepperoni pizza was lovely when I had it at 1 a.m, and the price was solid for a hotel at £14.50. The staff were also friendly when I was ordering. You can also use the hotel's own app for certain things such as checking in and out, checking menus, and viewing deals on future bookings. The UI is quite similar to the iPad so everything ties together. Overall, it's by far the best hotel you can get for the price. I paid £91 for a Travelodge the night before in Manchester that was horrid, but £90 for the CitizenM room on a Saturday. Really impressed by it all and will 100% come back.

I genuinely don't have any complaints. Not a single bit of bother during my stay.

The hotel was perfect location and within walking distance of everywhere I needed to go, 10/15 minutes from St Enoch, 10 minutes from Glasgow central… The inside was very well designed with a really simple check-in/check-out system with friendly staff available 24/7. The rooms were very modern, great view of the city from the top floor, nice touch with everything being personalised with your name (the TV, iPad to control lights, blinds tv…) shower was very nice and roomy, with a rainfall shower optional also.

Bed was comfy but a bit hard, but that’s really just my personal preference, otherwise, amazing hotel with friendly and helpful staff.

Everything was perfect. The size of the room, in-room entertainment and location were perfect. Staff were very friendly and always helpful. A very stylish and different sort of hotel compared to any other hotel we stayed in.

I only rated the property 9 instead of 10 because mid-way through our stay, the lift broke down and we had to use the stairs quite often. It wasn't such a big deal for us as we are pretty fit and enjoy walking, but for those staying on the 5th floor and upwards, I can imagine it being a pain for them.

29/12/2024. We had a problem with the iPad and TV . We contacted reception and almost immediately two male staff members came to the room to try and fix the problem. The two staff were extremely courteous and polite and chatted with us. They managed to move us to another room across the hall and assisted us to move things and ensure the keys for the new room were programmed and working. We got the name of one staff member called Taylor but didn't get the name of the senior staff member. Please pass on our sincere thanks to the two staff members from us in room 642 originally room 643( tech issues room). Both these guys are a credit to the hotel brand and we will definitely stay here again when in Glasgow. The reception staff were also kind and helpful and all that said we had a great trip.

Tea and coffee making facilities.

Stay here everytime we visit Glasgow and every single time we are impressed. The bed is very large and extremely comfortable, the shower is superb. Love that you control your room from an IPAD and can change the colours in the shower. The room was extremely clean and well looked after. We had the option to choose which room we would like and at what floor level giving us an option to see the courtyard or the city we always choose the city to see the lights and the views. The staff are super friendly and always have a chat with us making us feel very welcome. There isn't anywhere else we would stay and we love Citizen M. ❤️

Nothing! We love it all!