We recently had the pleasure of staying at the Cristal Hotel in Abu Dhabi for 7 nights, and we were thoroughly impressed. The hotel offered excellent value for money, especially considering the included breakfast. The breakfast buffet was diverse and oriented to various tastes, including vegetarian and vegan options. We particularly enjoyed the stunning views of the city's skyline from our 6th-floor room. The room was spacious and well-appointed, providing ample storage for two people. The staff at the Cristal Hotel were exceptionally friendly and helpful. They always greeted us with a smile and were more than happy to assist with all of our requests. We were able to easily arrange a day trip to Dubai and airport transfer with the hotel's staff members. The hotel also placed a strong emphasis on cleanliness. Our room was cleaned daily, with fresh towels and bed linens provided also daily. The complimentary water, coffee, tea, sugar and creamer were refilled daily. During our stay, the hotel pleasantly surprised us by offering a beautifully presented piece of cake to mark a birthday occasion. It was a small yet elegant and thoughtful touch that made our visit extra special. The Cristal Hotel offers a good balance of relaxation and entertainment with its interior pool and bar, creating a quiet yet lively atmosphere. Overall, we highly recommend the Cristal Hotel for anyone visiting Abu Dhabi. It's a comfortable and convenient base from which to explore the city.

I stayed 7 days at the Cristal Hotel and it was one of the most pleasant experiences I have had in any hotel I stayed. The room - actually a suite with a living room and a bedroom was very spacious and bright with a very beautiful view of the city, especially at night when all the buildings and streets were lit up. Everything was extremely clean and well-organized so as to ensure a comfortable and pleasant stay. The restaurant served very good dishes from the Arabic cuisine and not only and the service was very elegant. The staff was extremely kind and attentive and any request was resolved with maximum efficiency. Extremely pleasantly impressed and happy that I chose this hotel for my stay in Abu Dhabi.

-

Good value for money. My single room was large. It included a living room area. There were 2 TVs. A very comfortable bed and moldable pillows. The bathroom was big and clean. Hot water. There was even a washing machine in my bathroom. Staff was super helpful. The breakfast buffet had a decent array of food, including some made to order omlettes. The location is good for walking to many different food outlets. There's also a mall next to the hotel, where you can order all different kinds of Indian, Arab and Fillipino food. The best part is at night (Oct - Apr) there is a food carnival outside. There are so many different foods, mostly Thai & Fillipino, including balut, bubble tea and grilled insal meats...some Japanese food. Some pool tables and little play areas/games for the kids. Not to expensive, either.

Everything was great.

I like the huge room and the style. Very comfortable. I like joel and the rest of the staff in.the reception

Bathroom incomplete. I have to request everything a basic that needs to be put inside is nothing. When I arrive. The security is just like a robot standing and staring at me even though i have 2 luggage. No greetings at all. Ice is chargeable despite that they have a bar on the 17th floor Please improve.

Bed during sleeping very comfortable and friendly staff

Bathing no hot water coming this worst experience

The location is excellent. It is close to many bus stops, and a large super market (LuLu). We have found restaurants within a 15 min walk. Taxi was readily available right outside the hotel. The staff was courteous, and helpful. The room was comfortable, well equipped and clean. Breakfast was adequate, and sufficient .

This hotel is not in a glitzy tourist area with 4-5 star hotels. It is in an older, local neighborhood. You are among the locals. This is not necessary a negative. We felt safe and were comfortable with the hotel and location.

Location location location. Central Abu Dhabi - right next to the Madinat Zayed Shopping Mall (which contains two amazing food courts and loads of shopping). Near the corniche, gold souk etc. Friendliness and helpfulness of the Front Desk Staff. Contains a SPA (reasonably priced with a 20% discount as a guest) and a Starbucks. Wonder of wonders - they also give you a late check out which was greatly appreciated. The room is huge - lots of space in the room and the bathroom, and wonder of wonders, it has a bathtub. Extremely clean and comfortable beds. Gym and Pool.

Nothing

Great place to stay in Abu-Dhabi, big and comfortable rooms , nice stuff Breakfasts are perfect, nice view from restaurant and from room- we have a view of city and local fair Hypermarker is in 2 minutes in big shopping center Good location to go to the beach, by foot -15 minutes to Abu-Dhabi beach, to Corniche beach- by bus #34 ~15 minutes

Awesome location, very accessible, it is just next to all facilities. shopping mall, restaurants, market, shops, tea, coffee, lassi, south indian restaurant. taxi station just next to it, bus stand just next to it. Huge parking space, good for morning walk in the parking lot opposite to it. There is a tamil restaurant and malayalee restaurant opposite to it. Too good,

star bucks in the ground floor very pricey, should have had more seating area in the lobby, Just one sofa

A great and comfortable stay in Cristal Hotel in the city center. Location is perfect with many supermarkets and restaurants around, 1km until Corniche promenade. The Amber suite room is comfortable, has fridge, boiler (if you need), breakfast with many options and top view from the building. There is a small swimming pool on 19th floor and SPA. Used both, recommended to relax after a busy city day. The staff is welcoming, addressing all your requests. I would stay here again. Highly recommended!

Nothing really.