Great breakfast. Very friendly staff. Pool with a perfect view.

This was my sixth stay and if I could change anything it would be the smoking allowed by the pool. Such a beautiful place is polluted with stinky carcinogenic smoke. It's 2024, folks. The whole world considers smoking something abnormal and protects those who want to stay healthy from those who bother them with their behavior. Ban smoking by the pool and you'll be the best hotel in Dubai :)

Very comfortable stay for 6 nights in lounge access room. The staff is extremely courteous and goes out of the way to help you out. Cleanliness is above par, and the room is very comfortable. The bathroom is aesthetically pleasing with beautiful bathtub and separate shower areas. Breakfast is phenomenal and food at Gusto restaurant is amazing. The lounge is super comfortable and serves extraordinary high tea snacks. The staff at the lounge is very helpful and friendly. Reception staff, especially Diaa and Najma are very accommodating. Highly recommended and looking forward to staying again here.

Nothing actually.

I really liked the modern, inviting interior design and the overall atmosphere of the hotel. The staff were exceptional, always going above and beyond to make sure I felt welcome and well taken care of. Their friendly and professional attitude truly stood out. The cleanliness of the entire property, especially the rooms, was impeccable. The rooms were spacious and incredibly comfortable, offering all the amenities I could possibly need. The air conditioning was a lifesaver, particularly with the July heat in Dubai. The gym is definitely worth mentioning—well-equipped for all your workout needs and offering a breathtaking view that made exercising even more enjoyable. The view of the Dubai Creek was also a highlight. It’s not only visually stunning, but also culturally and historically significant to the city. The Creek has shaped Dubai and its people, influencing everything from its early stages to the city's current position on the global stage. Lastly, the hotel offered fantastic value for money. It provided a 5-star experience without the sky-high price tag that often comes with it.

The only minor drawback I experienced was the noise. While it wasn’t enough to disrupt my stay, rooms on the creek side can be affected by the sounds of the busy street below, and on the city side, there were occasional noises from other floors. It wasn’t overly bothersome, but it’s something to keep in mind if you’re sensitive to noise.

From the moment you walk into Rotana you are greeted and the ambience of the hotel makes you feel very welcomed. We left another hotel to come here as the other hotel didn’t know when a room would become available although we paid for early check in. When we arrived we were given complementary drinks next door at star bucks and were kept updated when our room would be available. The staff here are wonderful and very accomodating!

That I had to leave also I didn’t have time to book in a massage staff there looked lovely aswell as that is where you pick up your pool towels.

The staff was very friendly and respectful. Ms Jona was very nice and helpful. The bathroom was better than the actual room I quite enjoyed it. The restaurant and the food were excellent.

The room we were given was not fit for a family like ours with 2 children. Sleeping was not comfortable. The hotel didn't quite feel like a 5-star hotel. We expected a more luxurious atmosphere. The room that we were given was not clean. My daughter's socks became black as she played around in the room. There was dust and filth in the deep corners under the desk. Also, I requested room service while I was gone, and when I returned 4 hours later, the room was not cleaned. I expected the pool to be larger. We hoped the kids' playroom had more interesting items and activities for children

Outstanding standard through and through. The location was fantastic and hotel facilities excellent. We really enjoyed the view of the city and the Burj Khalifa while swimming in the pool. The bathroom was one of the best I've ever seen and the size of the room very generous. The best parts of the stay were the breakfast - highly recommend - and the staff. Incredibly kind and welcoming and very helpful. We really enjoyed chatting with Melonie, whose service was impeccable, as well as Chitesh every morning during breakfast. Always thoughtful and would always bring us double espressos with a smile. And of course, I can't forget Chafi (I believe his name was) from the front desk who welcomed us for a late check in, due to our flight time, and was so kind to offer us a fantastic upgrade for our room at a wonderful price! Thank you all for making our Dubai trip so memorable and see you again soon. :)

Not a thing

The staff were really nice and helpful. The room was comfortable, the pillows were a bit too soft for my liking. The pool is small but it’s perfectly fine for a dip while sunbathing, there is a very nice view from there. The Italian restaurant on the rooftop was just delicious!

The pool area is very small and can get very busy, definitely too small for a hotel of this size. My room’s walls were paper thin, I could hear both of my neighbors up until late night, therefore haven’t really got a good night sleep even with earplugs. Perhaps other rooms are better soundproofed and I was just unlucky?

Booked the suite and it was very nice and spacious. The staff was very friendly, and the free parking if a plus.

The breakfast is not really great, I think they can do a bit more to uplift the quality of food in general.

food was good, staff prompt all the time including manager Diaa Aref he spoke very kind and helful in all problems he is a good manager I see even with the staff it very nice and friendly,I like a lot Diaa Aref he smile all the time to the customer and jumper to help.i like a lot the driver ho take us all the time to Dubai Mall,Kite Beach,verry respectful all the time Aziz spoke nice about Rotana,Dubai very good guide, and Mehari he do good job with customer I see every day he help with taxi and he pay from his money because one customer he take another taxi not all the people do for his job like this he deserve congratulations from Rotana.

to have liquid soap behind the sink

Our family stay was amazing! We stayed for 18 days! The staff, rooms, hotel, location, service everything was perfect! I usually write Tripadvisor reviews but will put this here given that I booked via booking.com. The staff are the best I have seen in the industry in 25 years of global travel. The manager, Mr. Diaa, the front desk - Mr. Cherif and the other person whose name I forget, the cleaning crew for our room, Mr. Sarfraz, the concierge Amit, Sadiq and Manoj, the staff at breakfast - Laxman, Ajaya, Buddha Lal. The best! We were a little disappointed to leave after 18 days, but all vacations have to end :)

nothing.