The room was clean

I love the location and the the stay the room was so cute perfect set up

The bed I think you all should but a memory foam topper

Amazing coworking space and gym facilities! 24-7 convenience store.

I wish there were a few more food options in house

The location room and facilities that upside have

All was excellent

Great hosts, helpful accommodating support team of Mintstay, fantastic wonderful staff at the Upside building as well.

Comfort

Convenient store not near by

I really loved the building and the overall atmosphere. It was modern, secure, and well maintained. The room suited my taste perfectly with a cozy and stylish design that made me feel at home right away. As a solo traveler, I appreciated the comfortable layout and the quiet, peaceful environment. The kitchen was fully equipped with all the essentials and appliances, which made it easy to cook during my stay. I also appreciated thoughtful touches like the bed tray which made it convenient to use my laptop and work comfortably from bed. The building’s facilities were another highlight. I enjoyed having access to the gym, coffee shop, and co-working area which made balancing work and relaxation much easier. The pool was also a standout feature and perfect for unwinding after a busy day. Overall, the space was thoughtfully designed and ideal for someone traveling alone who values comfort, convenience, and a good work-life balance.

What I didn’t like was the lack of attention to detail and the communication issues. There was no welcome card, and the fridge was completely empty, which made the arrival feel impersonal. It was also difficult to communicate with the host, as there were too many contact numbers, leading to confusion. Extending my stay became a stressful process, with back-and-forth messages that went on for nearly a week. Although support eventually came, it felt too late and affected the flow of my trip. The coffee machine wasn’t clean, and I had to request a water tank, which I only received a few days before checking out. Despite staying for two weeks, no discount was offered for the extension, and I had to pay for cleaning. It would have been a nice gesture to receive at least two complimentary cleaning visits, as other Airbnbs often provide for long stays. The most frustrating part was the deposit. I was asked to pay it urgently before my arrival, which turned into a hassle on the day of my trip while I was on the airplane. They should have given back the deposit the day I checked out, but now, nearly a month and a half later, I still haven’t received it back. I was told to keep checking with the bank, but I haven’t received any notification or confirmation, which has been incredibly disappointing.

We had asked for help because we wanted to plug in our laptop to the tv but nobody came to help us out. Also their security deposit is a bit annoying. They charge 1552.50 but the amount is actually only 1500 but you’re losing out on 52 AED because of bank charges. Instead I asked for paying the deposit by cash and their response was ok but they’ll only refund after 14 days which is so ridiculous!