I stayed here for 2 night in 2 bed rooms apartment. The apartment was spacious and clean. In general the hotel is nice and has many facilities like mini market, pharmacy, ATM, and rental car office. I haven't the chance to check the rest of the facilities as i was busy almost all the day. Location of the hotel is far from Dubai downtown but it's near from Global Village, Dubai Parks and IMG World Parks. Staff were helpful and the price considered very good compared to what you get.

The property was excellent

I don’t like to wait 50 minutes for just to check in the hotel. The lady who was in reception wasted alot of time to answer I’ll relevant questions of the guest who was in the queue.

The breakfast was very good and varied, the staff was very nice and friendly. Especially Ms Soe, Ms Priyanka, Ms thet, were very helpful and enjoyed talking to us in Hindi, English and japanese. Also the ladies working in the souvenir shop and cafeteria were really smiley and ready for a friendly chat. They lady in cafeteria area help me to understand how order the food in the room. Very helpful especially because I was hungry. For the massage, Ms Puna ( specialist in Thai massage) was very good and professional. Also, her others colleagues (sorry but I don't remember their names) were very good.

Room service was not provided on the first days, but it was quickly solved by speaking at the reception desk.

Vintage Grand Hotel isn’t just a place to stay — it’s a dimension. A space where you feel at home the moment you walk in. Where peace finds you. Where you’re surrounded by calm, comfort, and a team that treats you like family. The value for money is unbeatable, the rooms are spacious and thoughtfully designed, but what truly makes this place special… is the people. The Front Office Team – the welcoming heart of the hotel Led by the graceful and ever-composed Akanksha, this team sets the tone for the entire experience. Claudyn, Nelum, Imane, Kamil, Moe, Juvy, Jannice, and Mahmoud – each of them brings something unique to the table: warmth, intuition, attention to detail, and an unwavering commitment to guest satisfaction. They don’t just work the front desk – they create first impressions that last. The Service Team – the silent strength and soul of your stay These are the everyday heroes who make everything feel effortless. Baburajan, Rakesh, Roja, Fahim, Nagesh, Parhathi, Ramer, Sheldan, Ranjeeta, Daniel, Ahmed, Roshen, and Meerbern – thank you. You work with heart, and it shows. You serve with kindness, and it’s felt. Whether it’s a small gesture or a big request, you always go above and beyond — not out of duty, but out of care. Together, this team creates more than hospitality — they create harmony. Every moment, every smile, every action is done with intention and heart. Vintage Grand Hotel is a place where service isn’t just professional — it’s personal. Where comfort meets care. Where hospitality becomes healing. And where you’re not just a guest — you’re home.

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Got free upgrade to Executive Suite which was very good; spacious and comfortable. Separate living area with comfortable chairs. Hotel location is good if you have your own car or staying with a group with pre arranged transportation. City Center is also nearby, 5-7 min walking distance. Staff is courteous and professional. Overall a good experience.

Lighting in the master bed needs to be improved, it is very dim. Master bedroom bed was combined using two single beds which was quite visible as soon as one enters in the room. May be housekeeping team can do so magic to cover that area with linen so guest gets a look of full kind bed.

There are hotels — and then there is Vintage Grand Hotel. A place that doesn’t just accommodate you, but embraces you. From the moment you arrive, you’re not just a guest — you’re part of something more. A quiet, peaceful space where everything works with seamless precision. Where the service feels sincere, the rooms feel like home, and the experience feels… effortless. And while the modern, spacious layout and unbeatable value for money make it a smart choice — it’s the people who make it extraordinary. The Front Office Team is the voice, the smile, and the soul you meet first. Under the leadership of the elegant and efficient Akanksha, this team creates magic daily. Claudyn, Neelum, Imane, Kamil, Moe, Juvy, Jannice, and Mahmoud are not just doing a job — they’re orchestrating calm, solving problems before they even happen, and creating a flow that makes every guest feel relaxed, respected, and truly valued. The Service Team — the unsung champions of the guest experience. Baburajan, Rakesh, Roja, Fahim, Nagesh, Parhathi, Ramer, Sheldan, Ranjeeta, Daniel, Ahmed, Roshen, and Meerbern — your consistency, care, and quiet excellence never go unnoticed. Every small action contributes to a larger sense of ease and comfort. Your work adds warmth to every corridor, every table, every room. You are the reason guests can fully relax and trust that everything is taken care of. Together, this team doesn’t just run a hotel. They hold the energy of a sanctuary — where travelers find not only rest but connection. Where every guest is seen, every moment is intentional, and every day is a reminder that true hospitality is an art — and these professionals are the artists. Thank you, Vintage Grand Hotel team, for creating a space where one can truly arrive, exhale, and feel at peace.

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Apartment was spacious and with all facilities. Beds were comfy. Plenty of parking available outside the hotel and in basement. Pool was nice and clean with towels provided and plenty of sun-bed available.

Location was really out of the city. It says that 15 minutes to Mall of Emirates but it takes about 40/45 minutes with normal traffic to get there. Some of the furniture was outdated and needs replacement. Lots of refurbishment was going on and good thing about that was without disturbing guests. No iron facility in room until you ask for it and staff would take half an hour to react, same with luggage porter, we had to wait for 45 minutes for porter at the time of check out.

Great property, the room is very spacious and clean, great view, and excellent services starting with the front desk where they made me feel at home with their sweet smile and greeting, very professional and made my checking as easy and fast as possible and told me about the restaurant, spa, pool. I want to thank especially Moe, jury at the front desk for their great services and hospitality also I want to thank Samtosh for his excellent knowledge of the hotel and the area around and of course for his excellent service. I like the staff and hotel a lot and will recommend it to everyone. I wish all the best of New Year 2025 and every year after. Sincerely Dr. Nemat Pejman United States of America

Great hotels

The most important advantage of this hotel is the value for money. The staff were exceptionally good at the front desk, housekeeping, bars, pool staff, and the concierge. The hotel receives packages from all over the world for its customers, with ample storage sites and an accurate logbook to find your stuff. This is the main reason I chose the hotel/apartment for my stay over apartments elsewhere, which had only one staff member in the lobby and could not receive packages unless you were physically available. The apartment was capacious. It had all the necessary stuff, although I had seen better kitchenware in other apartments in Dubai. There is daily housekeeping as well. There is plenty of complimentary water replenished daily. There is an open area near the pool and beside the sports bar. You may use this area to bring your food and drinks. Or you may opt to order from the numerous in-house bars and restaurants. The facility has a 24-hour pharmacy, a small market, and different shops and services that will keep you inside if you want. Across the street is a gas station with a Domino's pizza and a small branch of the French supermarket Jean. The park is beneath your apartment and accessible directly by the elevator from your door. There is a sizeable nearby mall and plenty of hypermarkets.

The apartment lacked electricity outlets. There is only one outlet in the reception area and none in the bedrooms. It is a good idea to bring your electricity extension cable, hook it up to the microwave outlet, and send it almost 7 meters to the dining table area. The kitchenware was minimalistic. I bought a dish rak because the sink had nowhere to drip dry your dishes or utensils. It was very cheap but it was inconvenient to go out and buy it. The hotel is on the west side of Dubai, a little far from the Dubai Mall and downtown if this is your primary destination. The shuttle bus provided by the hotel is not a regular one and depends on how many people want to go to the Dubai Mall or a nearby mall.

The staff were wonderful, especially the Receptionist who checked me in I think her name ( gaofram )

Noting .. all was good