The room was as described and clean. Perfect location right in the centre and yet surprisingly quiet. Straight-forward check-in/check-out. One bathroom maintenance issue which we didn't bother to report when discovered late at night as we were leaving early the next morning but it should have been easily noticed and dealt with in advance. Value for money questionable - twice the price of a similar standard accommodation in another town - but market forces and time of year probably dictate.

This is not the fault of the hotel which does its very best to provide helpful information but the parking situation in Bakewell is diabolical. So many confused people (including us) in the Granby Road car park trying to figure out exactly where to park, having problems with the app, finding out that the free ticket for the first 30 minutes is unobtainable because the machine will not issue it in spite of instructions to the contrary. Also a maximum 4 hour limit even in long stay so you have to pray that you'll have signal on your phone to top up while on a long hike. It would certainly put us off ever returning to Bakewell.

We received a phone call from David days prior to our arrival to verify our reservation and to ask if we had any specific requirements. We were very warmly greeted by David on day of check in and shown to our room. Our room was beautiful - immaculately presented. Very clean and spacious. Very comfy bed!! Bathroom was lovely too with nice toiletries. Excellent location, I don't think we could have got any better! Easy to park nearby despite there not being onsite parking it really was not a problem especially to say Bakewell was very busy. Really pleased would definitely stay again and recommend. We didn't eat at the H Boutique but again it all looked lovely and staff very friendly.

We were only there for one night, which was our issue not the hotels!

We loved the room. The location was great, right in the heart of the town . But still quiet and a pleasure to shop.

Unfortunately your receptionist was very unpleasant and didn't make us feel welcome , she was sully , defensive and not welcoming. This had an effect on both me and my husband as this was a special treat for us both . Your receptionist sadly has let your business down in so many ways her dress sense was laking in the very important essence of a smart welcoming officiant and most importantly a warm welcome . I feel sad for your company as the room was lovely. The complementary breakfast , was explained in a negative and defensive way ,which left us speechless . I am sad to leave such a review , but compeled to say how we felt on the day .

Overall another really lovely stay. We booked the honeymoon suite. For the price I would have expected dressing gowns to be provided. We found the transition from bath to shower switch very stiff and so there was an element of faffing when having a bath and then wanting to wash hair. Had to switch to the main shower. Which meant moving all the shampoos etc accross the room when wet. Additionally the bulb in the bedside lamp near the window did not work. These were small things and did not hi def our stay at all but were details I wouldn’t expect for the elite price I paid.

See above

Staff were very helpful

Cooked breakfast not included in price of room

The location was perfect, breakfast was good and reasonable (although not included in price) The Haddon room was very well equipped and comfortable. The staff were very obliging at all times and happy to share information about the area.

if i had to be critical i had hard poached eggs 1 day :) but that was all. Car Parking is off site but is only across the road from the Hotel. Fortunately we read other reviews about the car parking so we already had the app to park and pay by phone and took the advice to get a permit for 3 days for £15 which saved us a lot of hassle and money parking elsewhere.

Staff, from walking through the door to leaving were 100% attentive, friendly and helpful at all times. The room was clean, warm, welcoming and comfortable. Location was excellent, bang in the centre of Bakewell. We had an evening meal, which was exceptional and eat breakfast both mornings, which was to an excellent standard. Parking, even though nothing to do with the hotel, was communicated to us prior to arrival, paid in advance and was a doddle. We would like to mention Sarah at the front desk, who was brilliant from the minute we arrived, as was all staff we encountered. Will definitely recommend this to others as a must stay value for money hotel in an ideal location. Well done Hotel Boutique.

Nothing!!!!

Lovely welcome. The room was very comfortable. Staff in the main hotel were excellent. Good location in the centre of Bakewell. Parking was straightforward if you keep to the instructions. A lovely evening meal on our second night, although we were the only diners!

The hotel and restaurant are two separate entities. We were told on arrival that we didn't need to book breakfast. When we went down the first morning, we were nearly turned away! Breakfast had been advertised on booking.com as extra for £14. We had to pay per item which was slightly more expensive! The second morning, we had the same problem, decided to just have cereal and toast. She tried to charge £14 each! Not happening! We reported the breakfast issues to reception on leaving. She was very apologetic. Hopefully, these miscommunications between the two companies are now sorted.

We had a wonderful stay at the H Boutique Hotel in Bakewell. The staff was absolutely lovely — attentive, kind, and always willing to help so we could explore the area with peace of mind. A special thank you to David, who was incredibly kind — it was a real pleasure to have such a nice conversation with him. We highly recommend this hotel and can’t wait to come back!

Everything was perfect really.

The property was in good condition and very clean

Our room had underfloor heating in the shower room and there was no option to turn it off or down. On a hot day, it became a sweet box. We only stayed one night at the property but would have been an issue if we’re were staying more than one night. I am sure the hotels could have done something if this was raised during our stay.