Parking space which is a bonus in the centre of Bath, comfortable bed, clean room, lovely breakfast, friendly staff

The pantry on both our visits was virtually empty & staying on the LG floor our rooms were adjacent to kitchen door which banged everytime it swinged open/close so when staff arrived for work at 6.30/6.45am the noise woke you up! So no chance of a lie in! Maybe a rubber stop on the door would solve the problem!

What did I like? Everything. However, No15 has ruined travelling for me. They set a trap of enticing me to book the Hideout. As a result, and reflecting that this is the best room I have ever stayed in, (Huge hot tub, steam room and shower, beautiful lounge, separate entrance and reserved parking) I can no longer face the prospect of being crushingly disappointed by visiting any other hotel. It is not just the room. Staff are exceptional throughout. The hotel has a pantry for goodness sake where guests can help themselves to free home made cookies, crisps, fruit, sweets, ice cream. The bar is stunning. Breakfast is excellent. No15, I think you owe me an apology which maybe you can provide when I next stay.

I do not like the fact I can no longer visit any other hotel.

The staff and location are amazing, the hotel is beautiful, really creative and quirky. The design of the hotel is lovely, and would really suit creatives! There was nothing about it that was bland or boring. The staff are extremely kind and professional, really really lovely. The beds, bedding and towels, etc were all really high quality. There's some really lovely touches, like a pantry with drinks, sweets, and popcorn (and more) which you can help yourself to and record playeres in each room. You can chromecast from your phone/device to the TVs, the food and cocktails are really outstanding. I couldn't afford the spa so can't comment on that, but imagine it would be equally as high quality and standards.

Booking.com listed 'breakfast as available' to which I'd understood for £260 per night that breakfast was included. It wasn't. This wasn't the hotels fault, but left me feeling very disappointed as it was a birthday treat. Also the bedroom was absolutely tiny and was not as clean as I'd expect. Under the bed looked like it had never been cleaned, there was someone's HRT medicine, a toilet roll and a thick layer of dust. I did kindly ask that it was cleaned, but it wasn't unfortunately. I only noticed as I dropped something under the bed and had to fish around in the dust to retrieve it.

Perfect location in a beautiful street and very close to the main city centre, but still relatively peaceful and quiet. Staff was very friendly and took care of a package that was delivered to the hotel before my arrival. The room was beautiful and the bathroom very luxurious. There was a snack pantry where we could grab something to eat

Our room was part of a suite, so two bedrooms sharing and entryway. Therefor, our door was immediately next to another hotel guest’s door. That made for some noice from the other guests entering and exiting their room, as well as an awkward encounter.

This was our second visit to No 15 and it won’t be the last. The property is charming, quirky, and manages to feel like a big treat and a home-from-home at once. We loved our warm welcome from Ola and the front of house team, the delicious cocktails in the cosy downstairs bar, our giant bath, the “pantry” of sweets and ice cream, and our extremely comfortable bed (Hypnos mattresses are always a win). Breakfast was also a big win - so much choice, super service, and everything was so tasty. It really is a special place to stay.

We found it a bit tricky to get the tv working in our room, so ended up Chromecasting from our room. It wasn’t a big issue to be honest, and it may well have been easy to fix if we’d bothered to pop down to reception to ask :)

During our recent getaway, my wife and I enjoyed an absolutely fantastic experience that exceeded our expectations. The staff at the hotel were incredibly attentive and genuinely eager to make our stay memorable, always ready to assist with a warm smile. The location was ideal, situated just a short two-minute walk from the bustling city center, where we immersed ourselves in the vibrant atmosphere and marveled at the historic Roman baths. Every meal we had at the hotel was exceptional, showcasing a delightful variety of flavors that made dining there a true pleasure. The ambiance was inviting, allowing us to savor each dish while soaking in the surrounding beauty. Overall, our stay was nothing short of perfect, and we would return in a heartbeat to relive these wonderful moments!

Having to leave

Fantastic location, huge and very comfortable bed, luxury towels, good massage, record player in room with choice of discs and dolls house were fun/different, staff were super friendly, light lunch we had was delicious. Characterful Georgian house feel. Overall vibe is homely, fun, upmarket and eclectic with great service.

We were Room 22, which was cute but very small and right opposite the lift (possibly a ‘booking.com room’?). Window was drafty, no storage space to unpack. Protruding screws in the floors were a hazard for bare feet (I’m sure they fix that just odd it was like that). Overall not quite worth the high price point.

While we only had one night here, it was at the end of an 18 hour long haul flight from Australia and it provided everything I hoped it would in terms of comfort and rest. The room was incredibly spacious and elegant (as they always are in a Guesthouse property!) and had all the fantastic touches I have come to so appreciate. Beds and bedding are always wonderful, bathroom and all the amenities just right, and location spot on. Their Christmas decor in the main house is TO DIE FOR, and the staff were so cheerful and jolly. We were only sad to not have time/energy to full enjoy the bar and lounging areas more!

Not a “didn’t like” but the carpark is incredibly tight and not many spaces available - we had to park a little ways away, which was fine but not ideal when we had to walk over very early in order to leave. Book in advance, as soon as you can, and be prepared for some maneuvering to get into a space!

Really liked the hotel layout - two houses together with lots of rooms and two flights of stairs so it felt intimate The room was beautifully decorated and we were left a cute doggy bag for our Labrador, and a blanket for her to sleep on. The bar is a lovely space to relax with a cocktail. Great location by a small park and stone's throw from Poultenay bridge. We stayed on Christmas Eve and the place felt very Christmassy, and we'd booked for the Christmas feast with fresh oysters and lovely canapes. The pantry room is a nice touch - help yourself to soft drinks, snacks and mince pies! We didn't use the spa but it looked lovely. It is not a cheap place to stay but it felt very luxurious and worthy of the treat.

Food was good but not exceptional.

I had booked No.15 as a birthday surprise for my wife and honestly can’t fault our stay. Staff were extremely friendly and helpful right from arrival, helping to guide us to the car park we had booked a space in. We arrived and went straight into the spa for pre booked treatments and the staff there were also excellent. The massage was great and very relaxing. Our room was ready a couple of hours early and we were allowed to check in for no extra charge. I mentioned to reception that it was my wife’s birthday and someone came to the door with a bottle of sparkling wine and a note from the hotel wishing her well, a really nice personal touch and definitely above and beyond our expectations.The room was lovely and the beds very comfortable, will certainly be staying again if we’re back in Bath!