Very clean in public areas and room was very tidy Only gripes I have is that the bathroom could do with a freshen up.. (shower controls were seized with limescale, lots of chipped paint on the taps and temperature controls) Bed had a large TV at the foot of the bed which was too close to the bed, we didn’t stay in the room much so wasn’t a huge issue but would be should you wish to stay in the room On the positive side tho… All the staff were extremely helpful, we paid for the anniversary package which included a lovely chocolate gateaux cake, Prosecco and a dozen roses which were beautiful Breakfast was fantastic with good quality ingredient’s, I certainly would stay here again but may ask for a different room as ours was located next to the ladies toilet by reception… not quite giving luxury vibes

Overall: We stayed 3 nights at the Abbey Hotel, Bath and had a lovely time - I think the hotel is deserving of praise but there are some smallish points that should be mentioned. Hotel: Parts of it are being refurbished and some rooms looked a lot better than others. Single small lift is always very busy. Location: Could not be much better if it tried, everything seemed a short walk from the hotel. Room: Decor was OK but did look a little tired in places, bathroom looked to have some hasty and slightly untidy paint work around the bottom. Shower was good but the water did not drain very fast so the base filled up quite quickly, basin tap was a little loose in operation but did work. Room cleaning service was good, bed was a little softer than ours at home but provided good support, pillows were good. Room air conditioning was good but had to keep on low to avoid room being too cold. Walls seemed a little thin - as wife could hear snoring during the night. Staff: A credit too the Abbey or any hotel - lovely, helpful and efficient. Breakfast: A good hearty breakfast but the coffee was very strong though bland. Bar service & prices: Excellent service - bar staff were really helpful and made some excellent cocktails. Sadly there was not too much going on in terms of patrons of the bar itself. Prices seemed a little inflated for some drinks - especially wine but probably no more than in most tourist destinations. Would we recommend or stay again: Yes we would! Perhaps a little renovation needed but it is a lovely and welcoming destination.

Room perhaps a little small for the price paid, not much storage for clothes, no drawers for example. Paintwork / decorations could do with being tidier.

Although we had asked if the rooms for my friend and I could be close together, this was not the case when we arrived as our rooms were on different floors. However, when we expressed our disappointment about this they were able to change rooms so that at least we were on the same floor. Breakfast was very good. As was the location of the hotel. We booked in for dinner on our first night but were not very impressed so found another restaurant, which was very good, for the rest of our stay.

Menu for dinner was rather limited. Starter (soup) and main course (fish & chips) were both brought at the same time. However at our request they took the fish & chips away until we had consumed the soup.

The hotel's in a very convenient location, just a few minutes' easy walk from the train station. Reception staff were friendly and welcoming. We arrived before check-in time but they looked after our luggage while we explored the city. Room was quite spacious and comfortable. Walk-in shower, robes and slippers. Breakfast was very good - a cold buffet choice and freshly cooked hot food efficiently served by waiting staff. On checking out, our luggage was stored again for a couple of hours - a much appreciated service. We would stay again.

Our only observation was that this is a lovely old building but the floorboards above the bedrooms creak when people move around. This can be a problem, depending on who is above you!

The location was fantastic - close to the middle of Bath - which meant most places we wanted to visit were within a short walking distance. The hotel staff were excellent. From the moment we booked in we felt welcome - all staff were courteous, friendly and extremely helpful. Their local knowledge was excellent. Two staff I would like to particularly thank were Receptionist - Maria and Breakfast Team - Sally. They both looked after us very well and made our holiday more enjoyable. The room we stayed in was very comfortable and spacious. I would definitely recommend this hotel.

There wasn't anything to dislike about the hotel. I would have found it helpful to have instructions how to work the coffee machine and air conditioning in the room.

Great hotel in excellent location for Bath city centre. Staff are friendly and helpful and could not have done more for us. The cooked breakfast is one of the best we've had anywhere. Great views over the river if you're in a room at the front. We would recommend this hotel to anyone considering a stay in Bath. In fact, we're already thinking about booking the hotel again.

There's a pub with outside seating right outside the front door - this is audible if you're in a room at the front of the hotel. Secondary glazing helps but does not eliminate the noise entirely. Would recommand asking for a room at the back if you're not fussed about the views. There is no parking at the hotel, and nearby car parks are expensive, especially if staying more than one night. Park and Ride options are plenty and far more reasonably priced. The hotel is also just a short walk from the railway station.

I had a wonderful stay at Abbey Hotel in Bath. The location is perfect—just a short walk from the bus and train stations, with all major attractions and great restaurants nearby. It made exploring the city incredibly easy and convenient. The room was cozy, well-equipped, and very comfortable, providing everything needed for a relaxing stay. The bed was plush, ensuring a great night’s sleep. Overall, it’s a fantastic choice for anyone visiting Bath, offering comfort and convenience. I highly recommend it!

There was nothing to dislike about this hotel—it truly exceeded expectations.

I needed a walk in shower(at least not one over a bath which I can’t get in or out of). The only one available was in the basement. The room was pleasant enough but so very dark it was difficult to to read. If the lighting had been better the basement situation would have meant a better experience

Although I’m sure there are facilities for disabled people in wheelchairs perhaps you need to think a bit more about the elderly able bodied who need walk in facilities or indicate on your website which rooms (and consequently prices) are more suitable

a fantastic hotel right in the heart of Bath, you couldn't ask for a better location. all the staff were extremely polite and helpful. It is also a very good breakfast here, definitely worth it, with the hot food made to order through to a really good buffet offering as well.

someone needs to explain that scrambled eggs are not omelettes. Bed was twin pushed together and had extremely hard sides. Room wasn't serviced, despite being out all morning and afternoon. Friday evening there was no music in the bar, lacking in atmosphere, completely different on the Saturday though. Guide and messages from the hotel sat you can park in front of the hotel to drop off and then check in, you can't.

The hotel is in a great location, the Christmas market is right outside. The room itself was luxurious and comfortable. Our building had no lift available, but the hotel staff carried our luggage up for us. Great views of the city from our room.

We had to use a car park down the street which was fine, but the hotel staff at the front desk told us it was ok to pull up outside the front entrance to unload our luggage, despite the street being closed for the Christmas market. We did that as instructed, and were berated by some outside workers for doing so. They really shouldn’t be telling people it’s ok to pull up outside. We’re the ones who get an earful about it!