Very clean in public areas and room was very tidy Only gripes I have is that the bathroom could do with a freshen up.. (shower controls were seized with limescale, lots of chipped paint on the taps and temperature controls) Bed had a large TV at the foot of the bed which was too close to the bed, we didn’t stay in the room much so wasn’t a huge issue but would be should you wish to stay in the room On the positive side tho… All the staff were extremely helpful, we paid for the anniversary package which included a lovely chocolate gateaux cake, Prosecco and a dozen roses which were beautiful Breakfast was fantastic with good quality ingredient’s, I certainly would stay here again but may ask for a different room as ours was located next to the ladies toilet by reception… not quite giving luxury vibes

Although we had asked if the rooms for my friend and I could be close together, this was not the case when we arrived as our rooms were on different floors. However, when we expressed our disappointment about this they were able to change rooms so that at least we were on the same floor. Breakfast was very good. As was the location of the hotel. We booked in for dinner on our first night but were not very impressed so found another restaurant, which was very good, for the rest of our stay.

Menu for dinner was rather limited. Starter (soup) and main course (fish & chips) were both brought at the same time. However at our request they took the fish & chips away until we had consumed the soup.

The location was fantastic - close to the middle of Bath - which meant most places we wanted to visit were within a short walking distance. The hotel staff were excellent. From the moment we booked in we felt welcome - all staff were courteous, friendly and extremely helpful. Their local knowledge was excellent. Two staff I would like to particularly thank were Receptionist - Maria and Breakfast Team - Sally. They both looked after us very well and made our holiday more enjoyable. The room we stayed in was very comfortable and spacious. I would definitely recommend this hotel.

There wasn't anything to dislike about the hotel. I would have found it helpful to have instructions how to work the coffee machine and air conditioning in the room.

Great hotel in excellent location for Bath city centre. Staff are friendly and helpful and could not have done more for us. The cooked breakfast is one of the best we've had anywhere. Great views over the river if you're in a room at the front. We would recommend this hotel to anyone considering a stay in Bath. In fact, we're already thinking about booking the hotel again.

There's a pub with outside seating right outside the front door - this is audible if you're in a room at the front of the hotel. Secondary glazing helps but does not eliminate the noise entirely. Would recommand asking for a room at the back if you're not fussed about the views. There is no parking at the hotel, and nearby car parks are expensive, especially if staying more than one night. Park and Ride options are plenty and far more reasonably priced. The hotel is also just a short walk from the railway station.

I had a wonderful stay at Abbey Hotel in Bath. The location is perfect—just a short walk from the bus and train stations, with all major attractions and great restaurants nearby. It made exploring the city incredibly easy and convenient. The room was cozy, well-equipped, and very comfortable, providing everything needed for a relaxing stay. The bed was plush, ensuring a great night’s sleep. Overall, it’s a fantastic choice for anyone visiting Bath, offering comfort and convenience. I highly recommend it!

There was nothing to dislike about this hotel—it truly exceeded expectations.

I needed a walk in shower(at least not one over a bath which I can’t get in or out of). The only one available was in the basement. The room was pleasant enough but so very dark it was difficult to to read. If the lighting had been better the basement situation would have meant a better experience

Although I’m sure there are facilities for disabled people in wheelchairs perhaps you need to think a bit more about the elderly able bodied who need walk in facilities or indicate on your website which rooms (and consequently prices) are more suitable

a fantastic hotel right in the heart of Bath, you couldn't ask for a better location. all the staff were extremely polite and helpful. It is also a very good breakfast here, definitely worth it, with the hot food made to order through to a really good buffet offering as well.

someone needs to explain that scrambled eggs are not omelettes. Bed was twin pushed together and had extremely hard sides. Room wasn't serviced, despite being out all morning and afternoon. Friday evening there was no music in the bar, lacking in atmosphere, completely different on the Saturday though. Guide and messages from the hotel sat you can park in front of the hotel to drop off and then check in, you can't.

The hotel is in a great location, the Christmas market is right outside. The room itself was luxurious and comfortable. Our building had no lift available, but the hotel staff carried our luggage up for us. Great views of the city from our room.

We had to use a car park down the street which was fine, but the hotel staff at the front desk told us it was ok to pull up outside the front entrance to unload our luggage, despite the street being closed for the Christmas market. We did that as instructed, and were berated by some outside workers for doing so. They really shouldn’t be telling people it’s ok to pull up outside. We’re the ones who get an earful about it!

Fantastically located round the corner from the Abbey and close to the river. (This does mean there is only drop-off parking and you have to use the pay-for parking down the road). I offloaded my bags and they were taken to my room which was such a treat. Room was in an annexe 2 doors down, which meant it was very quiet - no slamming doors. Very luxurious and comfortable, with huge windows. Wifi was good and there was a desk for working. Delicious breakfast served early which was helpful. And price-wise, cost no more than a very ordinary Travelodge type hotel.

Not an issue for me but if you have mobility issues, make the hotel aware as the rooms in the annexe had a steep staircase with no lift, although I saw a lift in the main hotel

Arrived and was offered an upgrade to a two bedroom suite. Absolutely fantastic facilities in the perfect location to explore Bath. Couldn't have been more comfortable in the accommodation. Lots of storage space and a bathroom to die for. We felt like we were VIPs and were warmly welcomed by reception and checked in swiftly and efficiently. Once we secured the car at Bath Cricket Club, we had no need for transport to explore the city.

No parking. There is space and provision to park out the front to offload bags etc, however it is congested with tourist buses and you get chased to move on quickly. Parking options limited with no real guidance from reception. Thoroughly recommend Bath Cricket Club for parking (secure and easy walking distance). Breakfast was a bit hectic which probably contributed to our order being incorrect.