Staff were amazingly friendly and very helpful. Nice outside seating area to enjoy a drink if you get the weather.

Hard to navigate the narrow rabbit warren corridors with suitcases. My friend has walking difficulties so up and down few stairs heavy doors and long corridors wasn't easy. Very few sockets and none next to beds. Would advise to take a socket extension.

It was nice location very clean good value for money

Only thing what let it down was breakfast had to wait along while when my scrambled eggs came they was freezing husband breakfast was like warm

The staff are amazing. Very friendly and welcoming. Great bar area which is open late. Reasonable prices, don’t feel like you’re being ripped off. Crisps and chocolate available at the bar too. Drinks vending machine also on site. Hair dryer in room. Plenty of towels provided.

I have no complaints whatsoever.

Nice hotel comfortable friendly staff made welcome reasonable prices for a hotel food was good

They only did b&b had to go out for a meal on an evening, they only did chrisps and that type of thing, it would have been better if they did sandwiches etc. The hotel could have been a bit warmer the heating was at a minimum.

The Staff were excellent, very friendly and accommodating, nothing too much trouble. Breakfast very good value and choices for everyone. Could not fault the cleanliness of the rooms. The location was within walking distance of most attractions - Tower, Winter Gardens etc.

Bit dated but seem to be in process of improving as all carpets looked to be new. Would still go back next time we visit Blackpool.

location to the front friendly staff good clean rooms decent breakfast 👌🏼 great facilities!

nothing

just a short walk from the Promenade, has Parking available, albeit at a small cost. Room was suitable, not the one we booked but still ok, maybe if we stayed longer than 1 night we would have queried. staff were all helpful and pleasant. Harper also well behaved and loving. breakfast was great, Full Fry up, with additional toast and cereals and fruit joos etc. never got the chance to use the Bar facilities. we would gladly return, next time we visit Blackpool.

no milk in room for Tea and Coffee facilities. no hooks in bathroom for towels. very trivial little things that don’t deter us.

Room was adequate and clean. Breakfast was served quickly and piping hot. All the staff were extremely pleasant and nothing was a bother to them.

Toilets in room could do with a little TLC. We were on second floor so quite a few stairs to climb to get to room. Would need to arrange with hotel for downstairs room if you have mobility problems. Bar was opened late but no entertainment on in hotel while we were there.

Breakfast was first class and value for money . The staff were great from the word go. Jay greeted us with a smile. Which is unusual for a Rangers supporter. Let’s face it ,they have little to smile at just now. We couldn’t have asked for a better host . The serving staff in the morning were great also. They were happy and smiling. From topping up the toast to serving the customers they were kept busy all through service.

Only one issue . That was the water pressure for the shower . It was very poor. I couldn’t get pressure and then couldn’t control the temperature of the water. Everything else was spot on. Overnight parking could be cheaper. I would expect that price during the day but not overnight.

Nice location not far from main strip. Room was basic but functional although a few cracks in the paintwork. Staff helpful and approachable. Drinks were very reasonably priced. Breakfast was good and great to be included in the room rate. Overall the hotel could do with a renovation and modernising but understand that if they did this it would increase the room rates as the cost would need to be recovered and this would likely change people's mind in terms of value for money.

Draft beer did not taste good, had a slight chemical taste to it, just stuck to bottles and was fine. Shower was not very powerful.