Rooms and staff excellent.

Having rang the hotel asking if breakfast was available. I was told it was and I would be able to order when checking in, I was disappointed to learn in fact, breakfast was not to be served on a Monday.

Rooms basic, but they work, the stand out thing for this place is the amazing staff. Did not have breakfast but felt it was overpriced as there is a Weatherspoon around the corner and we had 2 meals with a drink for same price. Lovely bars in area. The building is amazing very atmospheric and full of history, would stay again. There is an Asda nearby and an excellent Chinese.

Price of the breakfast £12 per person cheaper at Weatherspoons by half. Also need to take an extension if you take along your laptops. I do not know what else to say all of it was really good to be fair. The car park was difficult to get into despite there being plenty of room, perhaps move the bin?

Beautiful historic building. Really friendly staff. room looked gorgeous. They left me a bunch of flowers and a card as it was our aniversary, which was such a lovely touch.

Bed squeaked like a duck quacking every time you turned over. Wifi was pretty much non existent. By the time we went to breakfast which we paid for separately there was no juice left and we were only offered one small cup of coffee. Lack of plug sockets in room meant bedside lamp was redundant in its position.

They went out they way to get Gluten Free Bread. If you need a taxi get them to book your taxi. Very friendly staff. They allowed you to get food from outside, you can then eat it in the bar and then they clean up after you. They look after your luggage. They take it to your room which is upstairs. When you are leaving they will take your suitcase downstairs. I had a lovely bath.

The stairs were so deep. The shower head was so high up. The bath could be deeper and longer.

Staff were absolutely wonderful. Made us feel so welcome and went above and beyond to make our stay enjoyable. Breakfast was very yummy! Well done to amazing staff. Very quirky building. Obviously with it being a very old, listed building it has amazing features and is far from modern; if you're after decorated perfection with no originality then look elsewhere!

Staff were excellent - Will was really friendly and helpful! Great value for money and a good location as we were heading out to Alton Towers the next day. Property has quite a bit of history too!

It was great value for money, which means it's a bit tired in places. But don't let that put you off. If you are after a good night's sleep, good location and friendly staff, and don't mind that it's a bit frayed around the edges, I would recommend.

Full of character. Nice little beer garden at the back. The breakfast was freshly cooked and delicious. The staff were lovely and made me and my nephew very welcome.

The rooms need updated; they are very dated. The shower also had a large step up into it so it may be a challenge for people with restricted mobility however the building is very old and it may not be possible to avoid the step up. The room was comfortable though. It would be nice if breakfast was included in the price of the room and not extra.

Stayed for a week on business and enjoyed myself far more than if I'd gone to the premier Inn. Staff are friendly and accommodating and there's always someone interesting to talk to at the bar. Yes the furnature is worn and the floorboards creak but it felt homely. Who knows, maybe one day they'll open up the secret tunnels under the hotel and start ghost tours.

Usual loose fixtures and bulbs blown that's typical of most hotels. I swear that I woke up in the middle of the night and the four poster bed was creaking in time with my heart beat! Really needs it's screws tightening.

Location, breakfast was good, friendly staff, nice big family room. Hotel has a lot of character, free car parking

Didn't think much to paying full price breakfast for 4 yr old. Curtains didn't cover the windows they wasn't wide enough, bed very creeky when turning over. I no this can't be helped but church clock striking every 15 minutes

Location to town centre was excellent, right on the door step to all the amenities. Staff couldn't be more helpful and my hubby said the ale was one of the best he had tasted for a long time.

I know the hotel is over 250 years old but could do with a fresh coat of paint and a little tlc.