Fabulous hotel with exceptional level of service. The little details all add up. Great staff, really excellent food and very comfortable rooms. Puts most modern hotels to shame. Bathroom was very spacious with a full size bath and a separate and very effective shower. On top of all this is the location and very easy roadside parking. Loved every minute of my stay. All the staff were wonderful but special mention to Alison.

My only mild criticism was that my hotel room was very warm. To some this might be a bonus. Easily fixed by opening the window (yes! You can do this here!) and turning off the radiator.

Everything. The room looking over the harbour was very spacious, very comfortable and luxurious. We loved the period decor and could not fault anything. We also enjoyed a drink in the Black Sheep Bar, and dinner in the Harbour Grille dining room. The reception staff were excellent, and having a lift was very convenient. We were very sorry we could not stay more than one night. We highly recommend this hotel in Campbeltown.

Nothing. Everything was wonderful.

Hotel was located in the center by the coast, fabulous view from the room. Room was spacious and clean. Amenities provided. Toilet was spacious and bright too. Alison's service was excellent, from the time we check in till we are out. Very friendly and welcoming. Free parking right outside the hotel. Breakfast was nice.

Room was a little stuffy and warm even when a fan was provided. Did not manage to open the window as there were too many insects flying in.

The location was central and room had excellent view over waterfront. The provision for breakfast was more than acceptable. The bedroom and ensuite modernised and extremely comfortable. Staff were extremely helpful and pleasant.

On arrival nearby parking was difficult. The Dining Room was functional but basic. Very noisy acoustics. No lounge in which to relax.

Lovely old hotel in a fantastic location. Large rooms with a big comfy bed and everything you need for an overnight stay. Staff were all great and very helpful.

In my humble opinion, a little overpriced but i get that there are not a lot of hotels in that area so the hotels get away with the pricing. Our trip was very last minute so we had no alternative to pay what they asked as everywhere else was full apart from The Royal and that was probably due to the cost.

Location was excellent for our trip.

Thought the restaurant was a little ordinary although to be fair the food was fine for the surroundings. It would not be fair to compare with fine dining experiences. So fine basically for our stay.

Lovely room, and there being a lift was a real boon to my husband, who is a stroke survivor and struggles with stairs.

Not too impressed with the breakfast. The waitress who served us was lovely, and very friendly, but given that we paid more for breakfast than we did for dinner, it wasn't as good as you'd expect for the price paid. The hot water (for tea) wasn't nearly hot enough, and you couldn't help yourself to toast etc. as you can in other (cheaper) hotels.

Room was lovely and the location was perfect. Bright sunny bathroom was a joy. We had two lovely meals in the restaurant.

The only thing that I thought was poor was the cost of the breakfast. If you discounted it for residents I think more people would pay for it, but at over £15 it was too pricey and we went elsewhere.

We were arriving a bit late. The lady working the desk called to make sure we were getting along alright and then inquired if we had anything to eat. She said the restaurant was closing right about when we planned to arrive. I told her not to worry about it and we went on ahead. Once we arrived she said she kept the restaurant open for us so we could have a meal. This is exceptional customer service and we are very grateful.

Excellent staff. Warm friendly welcome. Young lady on reception could not have been more helpful. Restaurant staff friendly and made being served good fun. Very good quality food and generous portions. Bedroom clean and comfortable with a great view of the harbour, good size bathroom.

Nothing.