The location of the property is fantastic—conveniently close to local shops, the charming village of Cheddar, and popular attractions like the famous caves. Check-in was an absolute standout and truly the highlight of our stay. The warm, welcoming experience had a memorable and personal touch. We were delighted to find a thoughtful welcome letter in our room, accompanied by complimentary snacks and drinks—such a wonderful gesture! Special mention goes to Monny at reception, who was exceptionally helpful, knowledgeable, and friendly. His impeccable customer service made all the difference, and he is a true asset to the team at The Bath Arms.

The bed was unfortunately uncomfortable, which slightly detracted from the overall experience. Dinner service, however, was excellent. Monny, who was also on reception earlier, impressed us again by managing the bar and taking our orders—his versatility and dedication were fantastic. A friendly gentleman brought out our meals, adding to the warm atmosphere. The fish and chips were good, though not outstanding. On the other hand, the chicken breast was flavorful and well-cooked, though it leaned a bit too much on the salty side.

Good choice of breakfast, cooked to order. We had our evening meal both nights of our stay there. A reasonable choice of menu. Personally I don’t like a massive menu, I’d never be able to decide. It would be nice to visit again and spend longer looking around the Beautiful area, as it was ideally situated in the centre.

Whilst being in the centre is a bonus, the downside was the noise of traffic going past in the morning. Obviously the hotel can do absolutely nothing about that and to be fair they do provide ear plugs. You can’t have ancient charm of hotel with upvc windows. That just doesn’t work!

Our room was very clean and the bed was large and really comfy. The shower was nice and hot. The staff were kept very busy and were all very hardworking - everything ran like clockwork. They were very helpful with good knowledge of the area and its history. The food was lovely - full english breakfasts, evening meals and the Christmas day meal was 5 courses and was all delicious. The location was perfect and is just around the corner from the Gorge. We had a fantastic Christmas there and will return again in the summer.

The main front door to the bar was below our room and had a tendency to bang and vibrate the room everytime someone left or came in, but once the tv in the room was on it wasn't a huge problem.

The food was of a high quality, well presented with excellent service and attention to detail. The hotel was v welcoming and the staff couldn't do enough for us!! We thoroughly enjoyed our stay and would recommend! Little touches ..for instance the sweet treats in our room and the offer of fresh milk for our hot drinks were much appreciated. The bar and restaurant with its cosy log burners and rustic furniture provided a great atmosphere 😊

If I was to nit pick, probably that it was a little noisy as our room was at the front with the main road but this was to be expected in a central location in the middle of the village. It didn't stop us have a great 2 nights sleep though.

Lovely place close to the Cheddar Gorge and Caves. Made feel very welcome by staff (Kate) nothing was a problem. The room was lovely if a little warm but it was hot weather. Lovely old building with a historic feel about it. The food was very good and I thought breakfast was great. The full English was excellent and the following morning I had the best eggs Florentine I have ever had with soft and runny eggs and a lovely hollandaise sauce. Top marks!

The kids on motorbikes without baffles was a bit intrusive. Up and down the main street in front of the hotel. Mind you I probably didi it myself when I was that age.

The warm welcome and introductory tour by Murray was exceptional. All other staff were polite and professional; and we enjoyed the evening meal and breakfast during our one-night stay. The Kingfisher room at the rear of the hotel, configured with a super king bed, was excellent and the room and bathroom were much larger than expected. And it was a short walk from Cheddar Gorge for our walk up and around it. Altogether a perfect stay. Thank you.

Nothing to dislike

Staff were extremely friendly and helpful. The pub/restaurant area is so cosy and welcoming. The bedrooms were good too with big and comfortable beds. We ate in the restaurant on one of the evenings we were there and the food was delicious, would recommend the pork belly!!

The only thing I would say is our bathroom could get quite cold at times as the rooms seem to have very old windows (which can’t be replaced because the hotel is in a conservation area). However the heating was turned on in the evenings so the bedroom was warm enough.

Breakfast was excellent with a good variety of choices. Dinner was lovely. The room was well equipped with toiletries, including a selection of snacks. The staff were excellent at checking, checkout and during our stay. Like clear instructions on how the parking system worked, remembering our drinks order for breakfast and even offering us water for our journey home. I would highly recommend to friends and family.

Very good location to visit both Gorge and local eateries. Very good quality food in restaurant, delicious breakfast, great atmosphere in the bar/lounge area, lots of friendly and well-behaved dogs with their owners in the lounge area, lots of features and old pictures from local area on display, 2 outdoor areas. Has spacious free carpark. Very friendly members of staff, always ready to help.

Rooms are in historical building in the middle of the old cheddar village. Of course, it has some limitations in the upkeep of the rooms: windows are made of wood, lots of features that are neusance in 21st century. Occasional teenage racers with loud music from their cars passing in the evening. But earplugs available for sensitive ears.

The food was excellent, from the sandwich at lunch to the meal in the evening. The room we were staying in was comfortable, clean & spacious, check in was a breeze The complimentry items were good as well tea, coffee, milk, bottled water, peanuts, and jelly babies!

The room was very comfortable, but the position of the tv was a bit of an issue. It was high up on the wall to the left of the bed not on the wall at the end of the bed So you had to watch it lying on your side. Also the shower/bath could really do with a hand rail to help you get in/out or a rubber mat to give extra grip.