We were walking the West Highland Way and this Hotel was very close to the route. The location is excellent for the West Highland Way. The rooms were a good size , well maintained and presented. The hotel staff were friendly and professional and courteous- an old fashioned word but very appropriate here

The rooms were a good size but I don’t know why but I thought the beds were a little short lengthwise.The hotel staff were friendly and professional though I thought at breakfast there weren’t enough of them . One lady appeared to do everything and coped exceptionally well. But I am only nitpicking here as everything else was of a high standard

Upon arrival hotel was in great location for our travels, receptionist was very helpful and room was in good condition (I would say that the rooms could do with a decorative upgrade but it was ample for what we required) Dinner in the bar area was excellent and great value for money! Food was hot on arrival at our table and servers were very nice. Room was on main road however not noisy (even with the wind and rain!) Breakfast was perfect, it went beyond our expectations and server was very friendly. I even forgot breakfast was included in price - we would have been happy to pay for it as an extra it was that good! Also requested a late check out due to our plans and for a charge I was able to remain in the room until 1pm

Decor could do with a refresh in rooms - our windows did have a little mold in places. However given the age of the building, it does give character.

First of all, the location is perfect, for motorists as well as for train (me) or coach users. Quite high quality hotel, but I found the rate slightly too high ; of course, it was summertime, when rates are on the high side everywhere ! By booking directly with the hotel, and could perhaps have got a slightly better rate than via booking.com, but I have been lazy .... As far as the restaurant is concerned, I went there for dinner as well as for breakfast, and it was OK in both cases. Highly recommendable !

Nothing, really ; expect the rain, butthis is Scotland, isn't it ?

Great experience here as part of our west highland way. We were running a little late with our walk having trekked all the way from drymen. We were really hoping for an evening meal and phoned ahead to keep the hotel updated with an arrival time. With food due to stop being served at 9 and our arrival time slowly heading towards 10pm. They held off cooking our food as late as possible and it was still warm when we arrived. Very friendly and polite staff on arrival, the bar and for breakfast in the morning. Great experience. Thank you

Peaceful and relaxing location. Great views from front window. Stairs and lift were very good. There was a drop off area at the front of reception which is very handy. Very good transport links with station nearby and intercity bus stop outside.

Parking was on the opposite side of the main road which was not a problem for us but it could have been an issue for drivers with mobility problems. The drop off point could have accommodated disabled parking but was used for general parking by some drivers.

Our room was spacious and comfortable. The Thai curry in the restaurant was gorgeous, but we had to wait about 45mins for it. The Staff did graciously give us a free drink for our wait. There is free off road parking. The Bar is comfortable and friendly, bur surprisingly, only stayed open until 10.30, on a Saturday night!

The Bar only staying open until 10.30, even for residents on a Saturday night!

Warm welcome , traditional Scottish decor , stuffed animals and antlers , tartan carpets etc but warm and modern as well. Breakfast offered a good mix and salmon and scrambled eggs excellent. Ate in restaurant on one night and it was very good- well presented Scottish food at very reasonable cost. I didn't bring a dog but hotel seemed to be genuinely dog friendly to those who did. .

Wifi very slow, but apparently due an upgrade. Otherwise no faults.

Hotel was perfect location for adventuring with my husband and our 1 year old labrador. Lovely view from our room and we did alot of walking nearby. Had dinner in the restaurant and food was perfect and good big portions! Breakfast the next morning was also fabulous! Piper our dog was spoiled rotten with staff giving her lots of attention and sausages! Will stay again.

A bit of a bigger room would have been great for all our stuff but nothing to complain about at all

All in one location with great staff! Hotel is fine and the beds are awesome. Very easy access, great parking nearby. The pub is lovely and confortable. the restaurant is great for families and kids, and the staff at the restaurant is really attentive and friendly. Everyone truly enjoyed our stay at the hotel. Lots of great hikes in the area.

Friendly staff, nice food, window actually mostly blocked out road noise which is almost unheard of in hotels I've stayed at! Shower was good -- decent pressure and plenty warm enough.

The wifi was hit and miss -- I could stream video while simultaneously be unable to search the internet. Once something was connected, that page generally worked OK on that device. Very unusual. Decor is quite passable but is getting a bit tired in places, and floors are a little creaky.