Great location on the beach road, we were provided with a clean comfortable room on a lower floor as we requested. The room was a good size and the bed extra-large and comfortable. Breakfast was included and was tasty and very generous. The room included coffee tea and hot chocolate plus an iron and ironing board. A large tub with lots of hot water was a real luxury (and you also had the option of a shower). Plenty of towels that were renewed daily.

There is no lift and all the rooms are above ground level. If you need assistance, be sure to mention it and staff will help you with your luggage. The WIFI was either very good or completely absent.

The hotel is in a great location, the staff were incredibly friendly and helpful and our room was very warm, comfortable and quiet. One of our party has limited mobility but we were able to leave the wheelchair in reception and she managed to go up and down the stairs independently. We had a couple of very good evening meals in the restaurant and the bar was lively and very pleasant. It was a perfect place to stay for a long weekend with easy access to the (flat!) seafront, lovely walks and lots of interesting places to visit on foot and/or within 30 minutes or less drive.

The only downside is the bathroom, which could do with a major upgrade to ensure that water temperature is consistent and doesn't vary from too hot to very cold during a brief shower.

I have stayed here a lot and it is great value, excellent service and great location. I was in room 4 overlooking the front/great view. We didn't eat but we did have a late night drink in the bar. Water pressure a bit low but I wasn't staying there for long. Breakfast is always good and the best thing is that it is from 7, so you can get on with your day. Going back again soon for another trip and I rate this place highly.

Water pressure a bit low and bathroom looking a bit tired, but for the price, it is just fine.

The staff were friendly and very helpful. Brilliant location, you can step out of the hotel and there are many restaurants and pubs to choose from, although the hotel has its own bar and restaurant if you don't want to walk far.

Room was very hot due to being located at the top of the building and the window not opening fully. Very minor cleaning issues such as a bit of mould on the sink and tiles in the bathroom, the rest of the room was very clean. The shower was a little bit difficult to work and noisy.

The staff were all very friendly and helpful. The food was excellent and the location is great - a short walk from the station.

Our room was on the second floor. No lift and stairs a bit steep for us oldies, understandable in an older building. Bath with shower, again difficult for us (we prefer a built in shower) and as temperature involves using the hot and cold taps it seemed impossible to get a constant temperature for the shower - too hot or too cold. However we'd certainly book here again.

Staff friendly polite and hard working, Room was slightly smaller than we had anticipated but comfortable bed, pillows a little lumpy, would advise they replace, room 6, shower was hard to guage either very cold or too hot, took a while to adjust. TV on wall could have done with a bracket to move around to enable seeing from other side of room. The breakfast was of very good quality produce and best poached eggs we have had in a long while. Location is fantastic for the town and beach and other tourist sites. The outside area is great for the afternoon and evening entertainment, lovely friendly atmosphere between all the pubs and restaurants there.

Stairs to room quite steep and it was very warm evening so had window open wide so traffic noise was loud perhaps a fan in room would help. Apart from all these recommendations we would return again.

The Rooms were very clean and the facilities were great ( although only one of our rooms had a fan and it was a very warm evening. I am sure we would have been supplied with one if we had asked) We had lunch outside and the food was fantastic. Breakfast was also very good. There were lots of staff, who were so friendly and nothing was too much trouble.

Only comment is that there is no lift,and lots of stairs, so this may be a problem if you had mobility issues.

Good location in centre of town and seafront, parking nearby, friendly and helpful staff, good food, nice breakfasts.

Room was a bit small but adequate, could maybe do with a refurb. Couldn't get why they had different food menus for the bar and restaurant. We originally booked the restaurant but actually ate in the bar as the bar menu had more choices. Also, it seems they had a limited breakfast menu for guest where as their published menu for non guests again had far more choices. Having said that the quality of the breakfasts were good and staff very friendly and obliging. Not the fault of the hotel but parking can be expensive if staying more than one night.

The full English breakfast was excellent. Rooms were good and comfortable. Location is excellent. Staff were friendly and helpful. Nice bar area overlooking the sea.

One of the rooms was not initially what we had requested but the staff were very helpful and able to move us to a better room FoC. Stairs to access some rooms are a little narrow, but that is the nature of the building A minor point but porridge was not available at breakfast.

The staff were brilliant, so accommodating, nothing was too much trouble. They turned the radiators off in my room when I asked them to, got vegetarian sausages for me for the full English option of breakfast and kept reminding me I was there to relax when I was there. They looked after me really well. I felt really comfortable staying there as a solo traveller. The breakfast was amazing, a good amount of choice and interesting things to have, Dunkerlys is known for it's fish dishes and so it was lovely to see fish on the menu, knowing it would be good quality and cooked well. It was so lovely to be having breakfast with that Sea View. The bar was comfortable and welcoming and available till midnight for residents which made for nice evenings. Location was perfect for seeing the town and close to the train station, you could easily go to other bars nearby but I chose to stay there as the atmosphere was so nice. The room was very comfortable and beautifully decorated. It was a brilliant place to stay and I've already booked my return trip.

The only minor difficulty was the shower pressure wasn't very good. But I'm sure if I had mentioned it they would have solved it. Vegetarian sausages were available on request for breakfast, but not advertised. I did get the impression though, that whatever you asked for at breakfast would have been acquired for you.