The hotel was a perfect location for the conference centre - 200 metres away and it had good parking facilities. The staff were very helpful as I use a power chair to get around and they paid attention when I tried to open a door etc.

Although I did not ask for an accessible room because in most circumstances I don't need one, the shower required a step up that I a not used to because my own shower at home has a flat entry. As I was not paying attention I was not expecting to step up over the entrance to the shower. Perhaps staff could mention this at check-in so that mobility-impaired people are aware of the possibility of a trip.

This was a clean and efficient hotel. We appreciated the complimentary breakfast buffet each morning and were pleasantly surprised that simple dinners were available to order for a reasonable cost in the evenings. It saved us going out again after a couple of busy days sight seeing. The staff were as really friendly and helpful.

We booked this particular hotel hotel because it indicated it was near the airport when, in fact, it was at last 20 minutes away. Also, we didn’t know shuttjj look e services were not available.

Good breakfast, friendly staff, clean rooms, excellent location. We stayed here 2 years ago - still a great place to break a journey. Design of bathroom excellent! Lighting better than 2 years ago as there is now a good desk light - thank you for improving this!" Good communal area downstairs - welcoming - a place to sit and relax with friends or family.

Shower very slow draining - but will be fine for next guests as the staff were going to sort this straightaway. You used to have Earl Grey tea as a breakfast choice - please bring it back!

Bed was comfortable, room large. Bathroom also very good. At £55 for B&B for two on that particular night, 23 December, very good value, but more consistency in pricing for longer stay would be appreciated, even if prices are - understandably - increased for busier periods.

The lighting was VERY poor for use when reading. Availability of light is more important than design appearance, In this respect, use of the room on a winter evening was somewhat frustrating. Only one chair provided for a double room. At least two should be standard. However, a helpful staff member brought another. No guide to facilities or instructions for TV provided.

The hotel room was spacious, with plenty of storage and a nice long table for using my laptop. It was super quiet, the window could be opened to let in fresh air, the bathroom was lovely and rather big with all that is needed when travelling: clean towels, toiletries, etc. I particularly liked the fact that the room was so big but cosy at the same time, lighting was lovely, just right. Moreover, I got a great night's sleep undisturbed as the whole place was peaceful. I highly recommend this hotel and one I shall be returning to when I'm up again in Scotland. Ah, almost forgot, you've got a huge Asda superstore right in front as well as a McDonalds and petrol station all of which did not disturb but proved very handy when I need to put more petrol into my car and to get a few items from Asda. Lastly, wifi was fast, strong and reliable.

Unfortunately, the pressure in the shower was weak and the water was lukewarm though the water from the tap over the sink was hot. This did not detract from my enjoying the room as my overall experience was very positive.

Staff were so friendly. Easy to get there, 30minutes or less (depending on traffic) to Edinburgh city centre, but 5mins to Dunfermline city centre. Room was not huge but lovely anyway. There was a hair dryer and beds were comfy. You can buy your own food and use a microwave in the communal area. Also, dogs are allowed.

Water pressure of the shower was weak. Breakfast selection was limited and scrambled eggs were ok, but not the best ones (however it seems to be the standard across UK now)

We’ve been staying in this hotel years due to my daughter living there and we stay when we are over visiting her and family very pleasant staff and always exceptional clean .

Our first night arriving there was a group of boys in the two rooms next to us screaming shouting singing banging things phones blaring as we had arrived late due to traffic we were exchasted coming from Ireland that morning travelling all day so managers were called to stop it bar that the hotel is always excellent to stay in .

Staff were friendly and helpful. Quiet location and room/corridor; comfortable beds; clean room and public spaces; quick check-in and check-out; plenty of parking spaces (free for hotel guests).

Not enough breakfast provided for the number of guests (a lot of the guests were going to the rugby in Edinburgh, so the hotel was at or near capacity according to a member of staff at breakfast). Not enough tables at breakfast time, so we had to wait (with an eager toddler) to wait for a table to become free.

So, I should say first of all, that the whole staff of this hotel are truly professional and absolutely friendly and kind people, especially Claire in reception, she is amazing person and help us a lot , staring from checking in and ending with check out and helps us a lot with taxi service. The breakfast wonderfully served , the room is large and stunning , I am so glad to pick this hotel as a holiday staying for my family, that I really want to come there once again. Thanks a lot and I wish you all the best.

Everything is good

Location is good. 10-15 min walk to nearest station for Edinburgh and all locations to Scotland. Beautiful surrounding. Close to 24 hrs Asda supermarket.

Housekeeping was not good. On second day no towels, no toilet rolls and coffee tray was refilled. I had to call the reception. He came himself with all the essentials. On third day housekeeping did not put lining in the waste bin and we ended up putting damp teabags in the leather bin. Plates in the breakfast were dish washed and often not properly cleaned.