Lovely hotel within a central location for our requirements, good quality breakfast and the evening meal was of an equal standard, however the most standout factor at this establishment has got to be the staff at every area ,reception, restaurant, bar ,housekeeping, and special recognition for the team at breakfast who were exceptional.

Unfortunately, I had booked to stay at this establishment primarily based on the the location although another key factor was the information received prior to booking that there were electric vehicles chargers within the grounds, sadly this was not the case and we were required to seek out a suitable EV charger which caused us several issues including a lengthy delay in leaving the city.

The room was outstanding, I was lucky enough to end up in the honeymoon suite and this was a real treat after a long day! The hotel gardens are beautiful, last time I visited it was winter and it was really lovely to see it in daylight / sunshine with the garden in bloom. Breakfast was amazing, fresh fruit including strawberries, I chose eggs benedict and this was delicious. Staff were all helpful and pleasant. I have recommended to all my friends.

No lift, but if this was an issue for anybody there are ground floor rooms so don't let this put you off. I was offered assistance to take my bag upstairs which I declined.

Lovely clean room. Really comfortable bed. Lovely old building and grounds. Slightly old fashioned but lovely friendly hotel. It says it is family run and it has that feel to it - like nothing is too much trouble for the friendly staff. Good value for money, and the food and wine were also a good standard and good value. Would definitely stay here again.

Our room (we had room 1 on the ground floor) was a little noisy as it is close to the kitchen. We are both light sleepers - this might not bother some people. Would also be great if they had a few electric car charging points in the car park.

I booked a stay last-minute when some plans changed. Opted for this above a TravelLodge or similar. It was marginally cheaper but has a bit more character. Staff dealt gracefully with a late check-in which is always appreciated. The room was an ample size, bed was comfortable and sockets were in sensible places. The shower was hot with good flow. The hotel has some open space out front with some tables - would be nice in the summer months.

Nothing to complain about really. My only snag was that I forgot to ask for a wifi password before turning in for the night. It would have been helpful to have had that somewhere in the room but I couldn't find any trace of it.

The hotel was very clean, facilities were very good staff excellent.

Cant do anything about location which was fine , but I wanted something to eat i.e a macdonalds as I was there for burns supper. I would have had to drive to find a macdonalds but the hotel said they do one. It was great but price was unexpected over £25 ok I had 1 pint of beer £6.75 and the burger/chips was £16 +, you may say thats not £25 but there was an additional charge of £2.75 for cheese which I thought was expensive. Only other issue which is not a complaint or immediate problem, the paint above shower was substantialy flaking off and you could see small mould patches. Obviously wrong paint had been used reported it as I left and they said wolud get maintence on it.

It's a really pretty hotel and the room is also very nice, with a nice bed and enough storage, super clean. The staff was really friendly, especially the housekeeping ladies, I had one request and they acted immediately with no further questions and kept a smile on their faces, amazing :)

I had issues with water when taking a shower, The temperature was changing to hot and cold all the time and pressure too. Another thing is, there is no toilet brush which I find weird and hangers in the wardrobe are locked, I do understand reasoning but putting a bigger jacket on it is not easy. They are small issues which could be easily fixed :)

The room was nicely decorated and clean. The breakfast was unbelievably good - both the buffet and the cooked to order Scottish breakfast were delicious. The staff serving the breakfast and dinner were super nice, quick and helpful.

The bar is not so good. On both nights we tried to get drinks. However, we were asked for our room number three times for every single order, even though our room key was on the table. One of the staff did not know what a martini was, so we had to help them find the bottle. Another tried to make a Cosmopolitan that was so bad we couldn't drink it. There was no alcohol in it and it tasted like pink water with sugar syrup. Serving a beer was manageable.

The staff were so helpful & professional. We checked in approx 3pm, having had no lunch, and they very kindly made us soup & sandwiches. We were there to attend a show at the Carnegie Hall so the staff then arranged for an early dinner. The hotel really went above & beyond to make our stay enjoyable & to help make our evening at Carnegie Hall relaxed with no worries re dining times. The hotel is beautifully decorated, clean, warm & very inviting. The food was delicious & well presented. Breakfast was made to order & again was very tasty.

Can't think of anything that we didn't like. The hotel is exceptionally well presented with a very good professional team of staff.

Location was ideal for our purpose. We had lunch on the day of our arrival then went to an event in Edinburgh. On our return mid evening we had an excellent snack. Breakfast on departure day was excellent. All staff were very helpful, friendly and professional and dealt with any requests promptly. This was my second visit to this hotel and am already booked for a further visit in August. Any time I require accommodation near Edinburgh I will book here.

Nothing

The staff were very friendly and helpful. The setting is just lovely. Inside it is quite an old fashioned hotel but in a nice innocent and traditional way. The decor is old fashioned but everything is clean. The breakfast is very nice and custom made for you.

The hotel hosts weddings and other receptions and when this happens there is no parking. The walls are very thin and you can hear everything in the next room so I recommend requesting not being next to a family if you don’t want to be kept awake.