Easy hotel to get to...... plenty parking, the hotel lobby looked a bit run down from the outside with reception not clearly signposted,. However once inside it was like stepping into another world, very nice lobby overlooking bar and restaurant staff on reception were excellent .. very welcoming and cheerful, check in was quick, room was clean and comfortable...... the leisure facilities were ok..... the highlight of the our "one- night airport" stay was the bar and restaurant, great cocktails served at the very smart bar, then had the most amazing fillet steak in the restaurant (one of the best fillets ever - and I've have had a lot of fillet steaks)..... again staff were on point to add to the experience..... only gripe was the parking charge of £16 per night, (no discrepancy for disabled badge holders)... most 4 star hotels only charge £10 - £15 p/n ..... would definitely stay again.... even if only for the steak ! 😀

Poor outside signage for reception, hotel looks shabby from outside (first impressions and all that), £16 parking charge....

Even though the prices are a bit high, they are worth it, since it's an upscale hotel, close to the airport. The rooms are big, with a spacious bathroom, a desk, and a large TV. The hotel has a bar and restaurant, where you can get a drink and something to eat. The breakfast is decent, but mostly British style warm plates (bacon, beans, scrambled eggs, mushrooms). There's salami and ham, along with some cheese, for a more continental breakfast. Also, there are several types of cereal and yoghurts.

The layout is very strange, it's like a maze, so getting to the room can be difficult until you memorize which turns to take. They have maps on the walls, with "you are here" signs on them, to help you navigate.

We booked this hotel to break up a long car journey at a convenient half-way point. We had stayed before, but didn't feel we had the best experience. This time was great! As a family (with 3 and 8 year olds), the pool facilities were amazing. The pool was superb. Our family room was spacious and the pull-out sofa was perfect for our eldest. We missed out on the restaurant last time due to it being taken over by the crowd from an Air Canada flight cancelation, so we revelled in the menu this trip. It was (way!) above our normal price range, but we had known this when we booked. That said, the food was of a very high standard. A great experience.

Our room was stifling with the four of us. The AC that we set down to a reasonable temperature seemed to undone by a timer that meant we roasted (not easily done in February). Not the best sleep.

Really positive stay. Friendly staff and a warm welcome on arrival and throughout our stay. Great meal options on offer in the restaurant and really delicious good quality food. Complimentary EV charging point in the car park so really helpful having a full charge to set off with on our departure.

Only one can of water in the room for two people and was informed that this is the hotel policy. Would have liked a little more variety at breakfast eg. low sugar options for muesli, non dairy yoghurts and vegetarian alternatives for the hot food. However, there was a sufficient selection of hot food available so you didn't leave hungry and none of the above detracted from an enjoyable stay at the hotel.

It was such a lovely hotel with all the facilities you could need or want especially on the eve of your holiday being so close to the airport and the hotel and staff go above and beyond to help make your stay that more comfortable and with ease!

The executive lounge and on site restaurant were exceptional the on site spa was just what we needed to start of our holidays and just the treat we needed it helped so much with relaxation and getting a good nights rest what we needed as we needed to be up and out for 3 am but staying here made that feel so much easier and comfortable thank you so much to all the staff that helped out stay be all that much more amazing! The staff really compliment the hotel nicely with all the facilities as well you’d struggle to find better in this location .

Hotel in general very good. Perfect location for travelers from Manchester Airport. Clean, very friendly stuff. Just price for parking bit nonsense, It should be included in room price. 16 pound for one night...

Room was not ready on check in time, we came after 4pm, so they had allocated us to different room. I had requested baby cot bed, hotel approved request, but they forgot to put in room. Good thing I had pushchair with basket for sleeping in case. The most bad thing was that there was no lift. So to go out or even to restaurant we need to carry pushchair in hands through the stairs. Atleast we was in same floor as Leisure centre. So it was easier to access. Pool area was very nice. However we had great time.

The staff, support and everything a out the Hotel couldn't be faulted. Front desk staff were excellent. Great room. Even the security guard was a great bloke who was very helpful

Parking was a bit expensive. The breakfast was shocking. The bacon was like cardboard, eggs cold and rubbery, hash browns, beans and mushrooms were stone cold only the sausages were warm. The restaurant is a " Blanc Brasserie" and operates as a separate business. You'd be better off at the golden arches! The hotel refunded the cost of breakfast which way £15 each and it was disgusting. It spoilt our stay a little

Perfectly placed for Manchester Airport. Room was very comfortable and quiet. Staff were very nice and helpful. We booked the car parking option at the hotel which cuts out the time it takes to take my car to and from a long stay car park. Shuttle from the hotel to the ferminal was included in the package I chose. On our return journey, we didn't land until midnight, so the shuttle had stopped running - I just called the hotel and they paid for a taxi! The Italian restaurant at the hotel was very good too! I will definitely use the hotel again when flying through Manchester!

Everything was good

great price for all the facilitates and the location is ideal distance from airport with acess to a shuttle bus service. the girl who checked me I'm was great and made the effort to converse which was nice first impression. The pool was warm too! which is rare and the changing rooms well kept. had food at San Carlos also and was amazing quality for the price paid.

alot of staff beside the desk who appeared to be doing nothing when checking in (2 casually talking, 2 who was possibly training and 1 checking in). didn't mind waiting but it doesn't look good when you are.

Staff in Brasserie Blanc were very polite and helpful.

No steak was available on the Brasserie. How can this happen in a high quality establishment , someone needs to be spoken to to ensure no repeat of this incident as our substitute choices were really no substitute at all - duck leg confit was only of average quality and a small portion whilst my wife described the Devon crab brown meat as more like crab paste with only a tiny portion of white meat which was ok.