Lovely place to stay. Room was well equipped. The food was lovely. We dined in the restaurant on our first night and loved the food. The cooked breakfast (charged for separately) was delicious. The staff were all very welcoming, friendly and chatty. I've already recommended it to family for when they next visit our extended family in the area. I'm looking forward to visiting during the summer when I hope to make more of the local area / nature walks etc, and might upgrade to a marina room with a balcony.

The only thing that let our stay down was that our shower didn't get hot. The water in the taps was hot, but I think the shower controller hadn't been fitted correctly, so we could only get tepid water out of the shower. We didn't notice until late on our first night and even after reporting it at breakfast, it sadly wasn't sorted, so we had two nights of tepid showers. It was a shame too, as the rest of the room and ensuite was great - with a massive shower. Wouldn't put me off staying again though - I'd just make sure it worked as soon as I got into the room.

Great location with lovely views over the Marina. really peaceful area and room was very spacious and comfortable with everything needed for our stay. restaurant food was very nice, continental breakfast included with room price. overall a great stay and would definitely return.

staff could of at times been slightly more attentive, upon check out we were not even asked if we had enjoyed our stay just a thanks when handing over of the key card. continental breakfast was included in the booking price but if you wanted a cooked option then you had to pay extra, for £144 a night room I felt that was abit unfair.

We had a wonderful stay at this hotel. The staff was exceptionally kind and helpful, always ensuring we had everything we needed. The premises were clean, cosy, and well-maintained, with a modern touch from a recent renovation. The manager was also very understanding and efficient in resolving any requests. A special mention for their accessibility—my wife uses a wheelchair, and they made sure we had the appropriate room, which was greatly appreciated. Their attention to detail and hospitality made our stay truly enjoyable. We will definitely be coming back and highly recommend this hotel to others!

Nothing that made any impact to the hotel's quality.

The staff were fantastic, nothing was too much trouble. The location was amazing; quiet but the marina had plenty of boats and pathways to look around. The rooms were spacious - some very much so. They were well decorated and had plenty of storage. Meals were easy to book and well presented. A variety to choose from: pub style burgers, salads and some more restaurant style .All were reasonably priced.

Nothing was bad. However, there were a few minor irritants. The showers were warm, but only just. There was a broken blind in one room and the curtain rail in another dipped badly in the middle. In another room, there was a small amount of mould around the window, which also had quite a bit of condensation. None of this was upsetting, just took the shine off the accomodation.

Was a lovely hotel, very clean, great views and friendly staff.

Lovely hotel but to use the lift you need a member of staff, we went out that evening on arrival the bar had shut around 9pm which it states in the guest book it shuts at llpm and I could not access the lift even after ringing the assistance bell there was no answer and I had to struggle up the stairs. We booked the disabled room, the room was perfect but the love seat on the balcony is a hazard went to sit on it and the seats are loose and coming apart and also some loose decking, other than that I highly recommend.

An exceptional hotel, ideally located with fabulous views and atmosphere. Monica and her colleagues were superb and so helpful. Dining is superb, we ate at the hotel every night as the choice was variable, reasonable and very tasty. Also experienced by many locals who obviously frequented the hotel and bar. Views are spectacular with sunrise across the Solent. My wife and I shall will certainly be returning again when the lift is fixed.

Hotel was letdown by lack of disabled parking close to the hotel, poor disabled access and broken lift. A good hotel let down by poor maintenance.

Room was beautiful and spacious. Romantic and comfortable. The staff were very nice and helpful. Lots of light coming into the room with lovely views We ate at the restaurant and the food was really tasty and very good value. My husband had the cooked breakfast and that was great too.

The restaurant could of been more segregated from the bar area. We wanted a romantic meal and we didn't get that feel. They had also run out of a few items The continental breakfast was disappointing, it was a kind of it's there while it lasts and if you head down later in the time frame you might miss out as they don't replace the pastries etc. First come first serve sort of thing. Staff wer helpful went out and found me more bananas and cereal but I was just stuck with one mini croissant as the rest had been taken. They did try to accommodate tho so it was a minor thing really.

Continental breakfast was included with the room I booked. Everything was fresh, but bananas and yoghurts were short in supply. The meal we had on the last evening was exceptional, we had lamb and also the sea bass, it was very good value. I must say all the staff were very friendly and helpful, I would definitely stay again and recommend the Boathouse for a visit.

Nothing to dislike but just a mention:- Some public areas need a little attention with cleaning. The balcony decking outside our room was very slippery the morning after a nights rainfall. (Maybe needs a jet wash)!

We had the room in the very top of the building - it was AMAZING!! Light and airy, fab views and very spacious. Great shower and huge bath. 2 very comfy beds. With all the windows open it felt almost like you were outside. Tea&coffee facilities and a tiny fridge with free milk and water. Especially enjoyed the lounge area on comfy sofas. One rainy morning we sat in bed with a cuppa and watched the train on the pier go back&forth. Sadly NO pastries on the first morning and I don’t eat cereal so went for the cooked breakfast option (£5 extra) it was delicious!! Following day there were croissants so we had the continental option which was included in the room price. Parking was good when we were finally able to get a ‘boathouse’ space. Short walk to ferry pier and into a VERY cute tiny town centre.

1. No actual checkin area so you just have to stand at the busy bar and hope you get ‘noticed’ by staff. 2. The parking offered is for a handful of allocated spaces in the carpark OR purchase your own pay&display ticket! Had to come down to move the car later when the carpark had emptied out of gym&restaurant users - once there all was ok 👍 3. No pastries on the first morning and unable to pre-order!! It makes the breakfast, included in the room rate, very limiting. Lots of complaints so needs addressing!!

Excellent room with plenty of space and comfort. Great view over the Marina and out to sea. Breakfast inclusion was for continental only and extremely limited for choice. Cooked breakfast items were on average £5 extra if desired but just a shame that this could not be included in the room price.

Full breakfast should be included in the room rate. No formal reception area - it was located in the bar/restaurant. Could do with some cosy seating areas around the bar to enjoy a drink and relax especially if travelling alone.