The breakfast was delicious and the waitress in the first day, and the waiter on the second day went out of their way to make us welcome and to make sure we had everything we needed. Both were a credit to the hotel.

We could have been on the lower floor as I am temporarily disabled. I didn't want to pay extra to be on the lower floor although we were offered the choice. What happened was we were able to use the staff lift which completely solved the problem for me. Thank you

The staff are really helpful and friendly. The beds are big and really comfortable. The rooms are a good size. The cooked breakfast is top notch, with a spread of cereals, fruit and yoghurt too. The location is really good, in the best of Whickham village with good transport links. The bar is really stylish and there is good quality bar food available most of the day.

There is nothing to dislike. It is a great place to stay, with true Geordie hospitality.

The Gibside hotel consistently maintains high standards and I always return to this lovely hotel when I return to the UK. The price of the accommodation was reasonable. The staff are always super friendly and helpful and the room was comfortable and spotlessly clean. The location of the hotel is very good and is on the bus route into Newcastle or the Metrocentre, it is also well positioned to get into the Northumberland or Durham countryside. The bar / lounge is great and, although there are a number of pubs and restaurants in the village of Whickham, we were more than happy to have our evening meal and drinks at the hotel each day. There are happy hour meal prices in the bar / lounge and the number of local couples, families and groups that use this facility says a lot about the quality and value. I have stayed at the Gibside over many years and will certainly be back in the future and can highly recommend the hotel.

Brilliant hotel.booked for a weekend away to see Beamish. Only 10 minutes drive away through lovely scenery. Hotel was very clean.staff where lovely ,very helpful and informative. Room was well sized with lovely ensuite facilities.very quiet and no noisy door sounds. Bed comfy with clean linen and fluffy towels. Tea and coffee facilities and biscuits provided. BREAKFAST was excellent and good value in the room price paid. Full English with toast ,butter and preserves. Or eggs benedict if you preffered Tea and coffee juice and iced water. Ladies in the breakfast room were excellent and waited no longer than 5 minutes for breakfast to be served to us . On site bar and bistro -with outside sitting area. Hotel was central to newcastle and visitor attractions. There were plenty of eateries nearby for evening meal. With a tesco/heron and fresh bakery within 5 minute walk. Will defo be staying again -thanks for a lovely stay Cereal,fruit and yoghurt.

All was good

This is a lovely centrally located hotel within Whickham Front street. The bus stops are a very short walk away. There is a little shopping square virtually next to the hotel along with numerous restaurants and convenience stores. The hotel is very comfortable and quiet. It may be showing its age but that is also part of its charm. The bedroom has no USB points so be sure to bring a travel plug. The rooms are a generous size and was very clean. Breakfast was also ample and you could choose from a variety of hot items from a menu. The reception rooms are limited however there is a lively pub and coffee bar restaurant with lovely views. The staff were very helpful and friendly. I would definitely come here again.

There was no plugs nearby the bed so you had to charge your phone by the desk. There are very few rooms with a walk in shower which might be a problem for others.

We ate in the upstairs bar on the Saturday night as there was a festive function on in the restaurant. The food was served till 8.30pm and was excellent and reasonably priced.

Very minor issues....we stayed in a junior suite which was nice, but in the bathroom the temperature of the shower was preset and couldn't be adjusted. I would have preferred it hotter. My wife would have preferred the room temperature warmer, although the radiator was hot to touch. Neither of these issues were enough to spoil our stay though.

My partner walks with a walking stick and after checking in we were told to use the staff lift to and from our room. I have to mention Johnny he serviced us drinks on a night time and again at breakfast and he just made you feel welcome and have a good laugh with him but all the staff the were fantastic,meals were great quality and reasonably priced,housekeeping fabulous, I would definitely recommend and I would definitely go back there.

On the downside free parking was limited.

We had a minor issue and the young man on reception was really efficient to move us to another room. You don't really know a place until you need something sorted - and they were really good. The rooms are spacious, the breakfast is of a good quality and the (quiet) bar onsite has panoramic views over the city.The location in Whickham village is really good with interesting surroundings. There is easy driving access to the A1 to get around the area.

Nothing really. The hotel is really comfortable, and the food is good.

The bed was huge and very comfortable, The room itself was a good size, The Room and bathroom were clean and towels changed daily. Breakfast were really good plenty of choice, and staff were very pleasant. Would stay here again.

There was nothing I could say I didn't like, There isn't a lot of car parking at the hotel, but there is a car park opposite side of the road.

It was close to home and as house was being rewired, I couldn't go home for 1 extra night The room was comfortable and as an accessible room the bathroom was great Breakfast was lovely

Going into the entrance at the back of the building there were a lot of steps, further along there were less steps, but as I walk with crutches this was a little awkward as there was no ramp I could see