Impressive setting with lovely grounds to explore and within easy reach of North Berwick and other coastal towns. All the staff were very helpful and efficient. Excellent food in the restaurant both at dinner and breakfast with an option to eat in the lounge area rather than the restaurant. The afternoon tea can be recommended.

The first night was spent in one of the large Cottage Rooms but this was nowhere near 5* accommodation. The room was dark and musty and the bed was brick hard which meant no sleep. We were able to upgrade to a room within the hotel but were charged extra for each night. This room was better but still not 5* and we had to request coffee making facilities. The windows were in poor condition. The food in the restaurant was as good as we had expected but the menu did not seem to vary at all for the three nights we stayed.

staff super friendly, attentive and helpful, the grounds are so well kept, the garden was beautiful for wandering, our cottage was a great size and very comfortable. our dog was looked after as well, and if you're looking for a new mascot for the property she's open to offers !

the room could do with a bit of tlc. It was very clean (spotless in fact!), but some of the walls, curtains etc looked a bit tired and in need of a refresh.

Lovely buildings,nice setting,and gardens. Excellent dinner at Chez Roux restaurant.

Room was remote from the main building (which we knew) and the pathway had lots of puddles and was muddy due to heavy rain which meant we had to walk on the wet grass to get to the restaurant. Room was rather chilly when we checked in but did warm up quickly once the heating was turned on. Breakfast was very disappointing as all the food we were served was cold and clearly not made to order.

Location

Cleanliness unfortunately there was a lot of dust bedroom table lights dining area free standing table my wife ran her hand over the table thinking it would be cleaned unfortunately the following day still full of dust. Indian tv being played while have breakfast and under staffed first day. Service was a lot better on the second day

The food was fantastic. Free room upgrade was appreciated. The staff were also fantastic, especially taking cases to and from the car but (see below) The garden was incredible.

The pot-holes in the drive. The room was very cold when we arrived and took a few hours to heat up. We would have preferred that the heating be turned on sometime prior to our arrival. The combined fan and light switch in the bathroom meant disturbed sleep. The light switches were not easily accessed. One bulb was strobing.

The staff are the hotel's greatest asset. Very pleasant and attentive We travelled with our labrador and the hotel gave us a private dining room as dogs are not allowed in main areas of the hotel

Our daughter had noisy guests above them which kept them awake as insulation between floors in the garden rooms not optimal

Wonderful Staff - so helpful. Fantastic location. Food was really lovely. I travelled with my little dog and they provided room service and gave him a special sausage on a separate plate for his breakfast which was a lovely touch.

Nothing - it was a lovely stay - thank you.

Comfortable yet formal; the important things eg linen tablecloths but without being stuffy.

The receptionist upon our arrival seemed to feel a need to entertain us but we had been on the road since 5.30 am and all we wanted was to get to our rooms, make a cup of tea and unwind.

The staff couldn’t have been lovelier or more accommodating to us! The room was so comfortable and clean and had a nice luxurious feel. The breakfast was absolutely divine and it was such a special stay start to finish.

The only thing that was nothing the hotel could have done really just something to note that if you intend to travel into edinburgh it does take a wee while to get there on the bus but nothing too awful!

The hotel is unique and lovely. Set in beautiful gardens, it overlooks the famous Muirfield Golf Course. Staff were great and breakfast was first class. My golfing friends and I had a wonderful time. Guests can enjoy a relaxing drink inside in the bar or the library; or outside in the garden or by the croquet lawn watching the golfers.

Nothing really.