Everything is very beautiful

Nill

Good vibes and clean

No free pick up and drop off given its next to the airport. Rates might be low but for family of 3, ended up paying 25% of room cost for transport to/fro the hotel. It was 5-7mins ride each way.

Radisson Red is an exceptional hotel and worth the price we paid for the room, breakfast and late check out. The entire hotel is styled beautifully, immaculately clean, and very functional for most people’s needs. The room itself was incredibly comfortable and quiet, and afforded us a great nights sleep that was much needed prior to our 31 hour travel day. We had breakfast included and the offer was delicious and catered to various cultural needs and desires. On offer were all the usual options for an English and continental breakfast, Indian food, more fruit than you could imagine, pastries, cereals, yoghurt bar and more. All good was hot, well cooked and the areas kept clean and hygienic. Customer service was great and the lovely check in staff were helpful in arranging a late check out for us to ensure we had adequate rest for our flights.

The pool was not functional and although I would have been okay with this had I have known, the reason we booked this over other more cost effective hotels was for the pool use. I think it’s essential that this is documented in the booking process to allow people to make an informed decision.

Clean comfortable and very handy to the airport with the shuttle bus at the door Also was able to get dinner which was quite tasty Good lay over location

Staff need to be better informed about shuttle as I was told it was a 15 minute trip and it took 45 . Same as when I was searching for shuttle after 12 hour flight times for shuttle not clearly documented , whilst it’s supplementary service it critically to their location and purpose of hotel

Great room with lots of space and a really comfortable bed. Clean and well designed room. Close to the airport. The place is quiet and you can really relax during your stay. Shower and bathroom were clean and really well organised.

Staff was slow in the check in process, we had a really big line which was slowly moving due to some of the staff members being really slow in handling customers. Restaurant has very small number of dishes available and is really overpriced. The advertised “airport shuttle” is really misleading. They do not have a shuttle, they use the hotel hopper service which is really infrequent, really expensive and sometimes already full. Additionally the staff is borderline unhelpful in booking a taxi. We almost lost our flight because of that. Probably walking to the terminal may be the faster route at some hours.

It’s clean and comfortable. it’s handy to the airport. The breakfast buffet is well stocked with lots of options. Service was pleasant

Black walls, grey granite tile and splashes of red…it’s a grim colour scheme.

Best services

I thought it was very good value which is why it didn’t meet my expectations it exceeded them. I loved the proximity and ease of getting to it using the hoppa from terminal three and you could just tap your card so that was convenient. I thought the hotel was pretty nice for the price. The room was a decent size and though modern and minimalist it wasn’t awful it had a very cool head board photo and the bathroom was good for the price, products were good. We ordered room service which is on the pricey side but the beds were comfy and we slept well. We didn’t get chance to use the pool or restaurant but we arrived late and were ok with that. I do recommend it.

Check in was t quite working I think there was an issue with the self check in so after I paid and checked in they claimed to gave no rooms! I had to queue up then my room was assigned…remember id already paid so that was weird!

A venerable hotel with good sized rooms, excellent buffet breakfast, and great location near the Heathrow tunnel exit. The family rooms are a blast with those two fold down bunk beds. This was our 4th stay in 4 years!

The much hyped Uber consoles in the lobby quoted us over GBP30 for the 5 minute ride to T3 which is outrageous surge price gouging. The alternative of the Hotel Hoppa was infinitely preferable, although both the incoming H2C and outgoing H2B busses only go twice an hour and are rarely on time. The hotel rooms are great, but in the bathrooms, it's very difficult not to get the floor wet with the open shower cubicles... I would suggest this is one FFE saving too many and should be rectified.

Location of the hotel is great, with a lot of the customers being travellers. The rooms are spotless, and the beds are comfortable. The rooms are quiet on the whole, with little noise getting in. Nice relaxing vibe.

The hotel is very large, and it took us a while to find our room. My mother is elderly and, after a long flight, I think she would have preferred a closer room. Also, the bar staff set up is insane - 4 people waiting for drinks while 3 of the bar staff are cleaning glasses, and one other is running around serving tables. Surely serving customers is more important than slicing lemons and wiping surfaces?