Keyless entry details were not communicated to us. Fortunately someone was leaving the building when we arrived so we could get in

Lovely clean hotel, excellent location, small fridge in the room which is a good idea, 2 kitchens if you want to make anything with dining area, lovely and clean kitchen area, everything you could possibly need in there, lounge area, pool table, stayed there last weekend enjoyed ourselves so much went back weekend just gone. Preferred the room first time round because we were on 1st floor and not joined onto the hotel next door, we were on 4th floor this time, gorgeous view though.

The hotel next door had some very noisy guests and our room was too close, that bad I thought they were in the room with us, car park could do with a good sweep, broken glass as though a car window had been smashed, bit off putting.

Excellent bedroom with sea views, Mostly clean and comfortable with a kitchen next door we could use, very good price - would recommend

All remote access -key pad entry to doors. The kitchen was in need of a good clean and table and worktops sticky, Dirty cushions on the bed with stains ugh

The location in the close proximity to a comfortable beach, and the general vibe of the place. Two separate kitchens at each floor, equipped with everything you may need. Ideal for calm rest. The bus stop is within a minute walk.

The Internet speed should have been faster, but anyway, it worked.

I liked the two kitchens. self catering is the only option in the hotel which was fine by me. there was also a fridge in the room. It was very quiet, the views were amazing. The bus stop to get to Hartlepool is a few steps away.

There wasn't always hot water.

Located on the waterfront of Seaton Carew. My room on the top floor had magnificent views over the coast. The room was adequate for a couple although I travelled alone. Not a B&B but tea/coffee making facilities supplied. I didn't use the kitchen facilities but they seemed adequate. Limited parking on site but parking available on the road, charges are 9am-6pm up to 2 hours £1.50, up to 4 hours £2.00, all day £4.00. I used the parking application RingGo which has a small surcharge.

Nothing in my opinion, it's a budget self service hostel and as such meets the criterium. There are steps to the entrance and no lift so that it is not suitable for anyone with a wheelchair in my opinion.

We stayed in Room 10 - this had a large bay window which offers views of Seaton Carew beach. The room had everything we needed and was immaculate. The shower was great- good water pressure - mentioning this because this has been criticised in other reviews. We didn't use the kitchen but had a look and there was everything anyone could need.

The only issue was a pervasive smell of drains in the shower room.

It was very clean , good location, good value for money. No messing about with keys to get in and out, codes are used. Decent time to be out when you are leaving 11 am, a lot of places you have to be out by 10 am. Private parking is good too. Sea view too is always a bonus.

Just a shame you could hear the people above walking about, apart from that everything was good.

I found the Norton very good and a great views easy getting there it was very clean and quiet l sleep well Every thing was very positive plenty of hot water instantly a good shower unit there is nothing negative l could say about the Norton l will definitely be recommending it to all my friends who travel in the north east The huge lounge and pool table was a very good surprise l could sit and do some paper work without any interference great thank you l will use the Norton again it was nice to see all the people walking along that lovely big beach amazing.

The only thing l found difficult was the front steps l have a disability my knees and getting up the front steps A guard rail down one side would certainly help when l was there another lady found it awkward her shopping etc but that is my only bit of criticism in regard’s to the Norton thank you for a pleasant stay. Mr E A McCormack Taunton.

We stayed in room 9 which had a lovely see view so we were able to sit and watch the early morning cold water swimmers brave the sea

For a budget hotel you get exactly what you pay for however I feel the cleanliness of the kitchen could have been better. Yes it's used and supposed to be cleaned by the guests but think it should also be cleaned professionally too