This is a boutique hotel with a cool sense of fun without distracting from beautifully clean and charming rooms. My room on the top floor was lovely, perfect for sleep yet still could see the rooftops of London. The restaurant does amazing food and is so comfortable for the solo diner.

Well I did have a crazy big suitcase, so no elevator is not a problem for the average guest, but I got a ton of help getting by bag up to my room. I only mention it for those who aren’t good at steps.

Really nice design details including the mini SMEG fridge, beautiful old leather armchair, Beni Ourain rug, cool art on the stairs and in the breakfast room Bathrobe, slippers, coffee machine and plentiful coffee capsules, high end teas, water and milk supplied in the room. Added extras such as complementary umbrella (it was raining during my stay) Very good breakfast AND they were happy for me to sit where I wanted, none of the: "you're a single diner so go sit in the corner' nonsense Excellent staff - one carried my suitcase up two flights of stairs, super kind.

Good location for getting somewhere else very quickly! (London Victoria). But not a great location in itself. It was perfectly fine but there are nicer places in London if you want to stay somewhere and wish to stay put. Nitpicking comments: there was no little table or stool next to the armchair - I'd nowhere to put my coffee basically! On the floor as it happened! Bog standard chrome pedal bin in the beautiful bathroom - i would have sourced something more in-keeping. Everything else was perfect

Decor of the room and hotel part of the building was really good . Staff were polite and courteous.

it’s more like a restaurant/pub with rooms, nothing wrong with that but prices are up there with decent full service hotels. No lift, light sensor in the shower, set noisy fan and shower light off through the night and there is no way to switch it off.

The coffee and the cocktails were great. The food was delicious but took 45mins to arrive only when prompted.

The attention to detail was missing. Ironing board cover took me 30mins to sort out. The curtain was missing a few hocks so I was awake with the light.

10 minutes from Victoria Station. Easy check-in and check-out. Very clean Perfect housekeeping. Good soundproofing. Quality coffee (capsule) and tea in the room. Full sized toiletries ( natural, vegan, cruelty free). Big, fluffy towels and bathrobes (and bathmats that are *actual* bathmats and not only a slightly coarser hand towel). Nice rainfall shower.

The staff are great and very warm and also very professional. We love the location. Breakfast is great! The hotel has a lovely atmosphere. We loved the art !

Maybe the hotel could offer a discount for returning customers please?

It was in a great location & such attention to detail in the furnishing & a lovely atmosphere. So cosy & the Roberts radio left on for arrival a really nice touch.

We arrived early to leave our bags. It would have been nicer to have been able to do this in the check in area as away from the main dining area which was busy tor lunch.

The rooms where comfy with excellent facilities and great decor, bed and Linen made for an excellent night sleep. Nice touches with the sleep spray and great to have larger bottles of shampoo etc. individual rooms and overall a brilliant value stay

Nothing it was great.

Breakfast was lovely and real fresh ingredients. Location brilliant and close to what you need.

I can't think of anything.

The Staff were lovely The food was DELICIOUS the welcoming vibe, the style, the location, small & intimate