The location of the hotel was excellent, very convenient to walk to nearby attractions. The hotel was clean and very well maintained.

Breakfast options didn't include fruits.

The swimming pool continuously replenished via a natural thermal spring is the undoubted highlight of this hotel. All of the public areas are extremely well kept, the bedroom was very comfortable and benefitted from a balcony and view of the pool. The bathroom required a little TLC, but just details rather than anything major. The staff were all very helpful and polite and the buffet breakfast was very nice.

Just a couple of minor defects, the bath panel was damaged and the heated towel rail control broken.

Spacious rooms, lido

We got twin beds instead of a double. Breakfast was better last time and now it’s switched to part cooked part buffet - and the wait was rather long for cooked, so i’d prefer continental again.

Returned as we liked it so much before, again room with super view overlooking the pool, extra large spaced room with balcony, optional breakfast would of had if not having to leave for a bus, bathroom excellent size had a bath and shower over head, very pleased over all as before, super comfy bed, had body wash shampoo conditioner very nice product was dove. Tv had prime/youtube that was easy to use.

room could do with some light touch ups painting, sealant round the bath, bath side looked a little damp but nothing too drastic, didn't put us off at all just little touches. Just cosmetics.

Having read mixed reviews, I wasn't sure what to expect when we booked to stay here for two nights. What we found was a hotel that was being thoughtfully ran and gradually updated/upgraded while maintaining the character and features of a hotel established in the 1700's. Great location, lovely grounds, lots of character. The full English breakfast was immense and our evening meal in the restaurant was excellent. The staff were efficient, extremely polite, pleasant and helpful. The internal layout of the hotel was interesting as you would expect given it's age, with wide staircases and rooms going off in different directions, but a great sense of light and space. The bar was lovely with piano and open fire.

It may not be to everyone's taste. Our junior suite while spacious, tastefully decorated, clean and comfortable, the wardrobes were tired and had seen better days and the old meets new vibe sometimes doesn't quite hit the spot. Having said that, I loved it here and it made a change from some of the samey, soulless more modern establishments. We didn't use the spar and at -4° outside, decided against a dip in the geothermal outdoor pool, however, it looked charming and we will definitely give it a try next time, as we will definitely be coming back here.

Clean, comfortable, in a great location to the nearby town of Matlock bath itself and also within walking distance of Matlock town centre too. The new owners are doing a great job, throughout. I love the mix of up to date modern bathrooms alongside period bedrooms. The staff are all very friendly and nothing was too much trouble. The chef pulled out all the stops on New Years Eve when we’d planned on going into town for a meal and drinks but the awful weather changed our plans and last minute he managed to sort us two filet steaks even though the restaurant was full, compliments to the chef as our meal was fabulous. In my opinion the Hotel has fallen into the best hands it could have. Given time it will only get better and better. Good luck going forward and hopefully we’ll be able to come for a stay in summer.

Not applicable.

The room and reception were very clean and welcoming. I loved the outdoor area and to pool. The staff were helpful and friendly. The room being serviced every day was a nice surprise, too. The spa was nice. And the 11am check out is great.

The hotel is very tired, it needs a massive modernisation. No hair dryer in the room was a disappointment, and no products in the spa shower was a letdown. My main complaint is the noise at night. Soft close doors are needed. The doors banging throughout the hotel meant I didn't get the sleep I badly needed, which was the reason I booked 2 nights there alone.

Booked the single room which had a comfortable queen sized bed in a decent sized room. Bathroom had a shower cubicle with overhead shower. Overall the room was clean and comfortable. Had a good breakfast range (cereals, english breakfast buffet, continental selection with pastries, yogurts, toast machine) and separate gluten free toast/cereal available. Had access to the outdoor heated fullsize pool which had lanes. Staff were attentive, helpful and knowledgeable.

Room was quite warm, without heating control in the room. Opening a window made the room comfortable.

Lovely welcoming and friendly helpful staff, lovely clean and freshly decorated rooms and public areas. Windows needed a clean in rooms, Water pressure a bit low in annex area.The most wonderful lido just outside balcony. Fabulous facility. Breakfast buffet lots of options but I thought a bit pricey at £18 if not included in room price. Restaurant menu plenty but not too many choices. Ie, fresh not frozen food. Food very slow coming in first evening when we just showed up latish but much better on next 2 when we had booked a table.

Breakfast was great. Shame about some of the rude guests who upset a waitress. Location was fab! Loved the pool.