The location, the decor,

It was a bit tired, needed refreshing in some areas, especially paint ! Breakfast was lacking……. Self service toast, hot drinks, multiple journeys needed for tea pots, cups, saucers, milk, juice, etc. even 3 star hotels provide fresh tea and coffee and toast . Also the urn of “hot” water was warm, after being decanted into a teapot, then a cup, then milk added……. Was cold ! Very disappointing, not what was expected from a 4 star establishment. Continental breakfast was disappointing also ! No granola, compote, cheese, meats…..

Fantastic Art Deco building, excellent refurbishment. Our room was spacious and well fitted out. Very comfy bed. Cooked breakfast was made to order, perfectly cooked and presented.

Dirty outside walls ruin the building’s appearance. Red carpeting to the signature staircase is starting to fail, with sticky tape applied to one of the joins that are coming apart. There was no warning that building work was in progress, adjacent to the dining area, the main effect being a howling gale across dining tables, residents had to dress for cold. Dining was limited to a pub grub style menu, no ‘fine’ dining option. Our bathroom looked to have been designed by a man, it looked fantastic and was clever, but nowhere to put one’s washbag, the shower was drench head only, no hand-held shower, water pressure was weak. No complimentary bottles of mineral water.

This was our second visit, first since Inn Collection took it over. It's hard not to compare the two visits as, as far as I can tell, there was no sign of improvement from the new owners. Our sea view room with balcony was spotless, comfortable and spacious, with good bathroom accessories. The dining room was disappointing, having preferred the experience of white tablecloths and silver service, but it was not unpleasant and the staff were attentive, friendly and efficient. However, the food prompts a mixed response. Breakfast was nowhere near as good as previously. In fact, my partner sent his full English breakfast back uneaten as it was cold, the black pudding solid and the egg hard. He wasn't the only person to do so. He refused a replacement, as he had gone off the whole idea by then. One evening we both ordered the mussels, which were absolutely delicious and the chips with them were just like Mum used to make. It was a dish we couldn't fault. But somehow, with the ambience of a classy 4 star hotel, queuing and ordering food and drinks at the bar is very out of place and quite annoying. I know the clue is in the name of the new owners - The Inn Collection - but it's a huge mistake to try and treat The Midland as just another inn and you have to wonder why they took over a hotel with such a striking difference in service provision. However, we love The Midland and it's unique location and will probably stay again in the future.

The dining room. Ordering at the bar. Quality of the menu and food at breakfast.

Decent hotel,food overpriced but nice clean hotel

Overpriced average food,no entertainment

Loved everything about the Midland Hotel. Only comment I would make is maybe a board stating how to use the Dining room would be helpful. You have to select a table. Then go to bar and order food and drink. Half the tables were reserved. I was told I needed to go to another part of the room. Breakfast however is different. Apart from that, I loved the Art Deco and elegance of a past era.

Stated above.

Breakfast was very good and food delivered very quickly. The location is amazing. How wonderful to wake up to the sound of the water in the bay lapping the rocks beneath the window.

I was used to the Midland being renowned for fine dining and that art deco vibe. It is a shame this hasn't been retained. It is now just a nice hotel as opposed to being a high class, different hotel.

Clean spacious food was really good

Only complaint was on our second morning I had mentioned to the lady that was serving there was no plates in the Marion room I was very polite about this and after that the server never came over to order our breakfast even though she looked over to us twice after half an hour waiting I ended up having to go to the desk and ask and then it took another 20 minutes to serve it made me uncomfortable waiting so long when other people got served after us and it wasn’t even busy food was hot that was the only bad experience I used to work here over 37 years ago with my Nan who was head housekeeper and always wanted to stay here and visit family which was the reason for my visit

exceptional location right on the promenade. Amazing views of the bay. Hotel in full of original Art Deco features.

in the restaurant you have to go up to the bar to order your food. Which isn't really in keeping with the general quality and style of the hotel.

The hotel is stunning. Bedroom was comfortable with a grand view. The cocktail bar is fabulous. Wet did find the dining. experience less than great however.

The dinner.

I checked in after 4pm on Thursday 20th February after a friend dropped me off - I travelled from Liverpool. Checked into Room 122 - Classic Double Room with a View of the Sea. Very large room, large comfortable bed, lots of storage space, sofa, chairs, Samsung TV, outstanding bathroom with toilet, large bath, large washing sink and walk in shower. Lots of towels and cleaning products in the bathroom; also a stand up Fan in the main room. I had dinner and drinks in the Restaurant at 6pm - 3 course meal and drinks - all delicious and first class staff - very friendly, professional and welcoming - great music playing in the background. I had breakfast every morning between 8am - 9am - great variety of food and drinks. Had lunch in the Rotunda Bar on Friday afternoon - good food and drinks. On Saturday afternoon, returned back to the Rotunda Bar for lunch and drinks with a friend who lives in Morecambe - again great food and drinks. On Sunday, I booked a table for 2pm. Arrived at my table - Table set for "Raftery for 2pm" - very impressed with this kind gesture and a great table with sea view. 3 course - soup, Chicken Roast with all the trimmings and 3 scoops of mango sorbets - with lots of drinks, cocktails and mocktails. I went to the Reception desk, and asked if I could book a room for Monday night for room & breakfast for my friend to stay overnight. Zori (from Sofia in Bulgaria) sorted this out very quickly and we had good chat... returned to my table and was delivered some free mocktails. On Monday, had dinner and drinks in the Restaurant around 6pm with my friend - soups, different mains, and candy floss ice cream with lots of drinks, cocktails, mocktail and coffee. Fantastic Service all round - Reception, Bartenders, Restaurant Servers, Chefs and Cleaning Staff. Checked out yesterday morning at 10:30 am... my friend Paul picked me up at 11:12am and back home safely in Liverpool at 12:30pm.

Nothing could have been improved. Everything was Perfect. Pleased to see The Midland Hotel is Pet Friendly - some guests walking around with their lovely dogs - different types and breeds. At meal times the dogs were just resting laying on the floor next to the seats and tables where their owners were eating and drinking.