Very comfortable, clean room with all you'd want for a good night's sleep. Very friendly. very helpful staff. A good range of beers to sample over the weekend and the in house Mexican food was good value and great tasting.The live music on Saturday night was exceptional for a small town pub. Free parking for guests at the year.

I fully understand that providing a cooked breakfast option for a small number of guests is uneconomic, even if you can get the qualified staff in the first place. I wonder if it would be possible to offer a simple buffet continental breakfast particularly when the weather makes a trip to a local cafe unpleasant?

Great location. Good size clean room. Slept well, comfy beds. Staff all pleasant and friendly.

The breakfast was a let down! They had no vegetarian sausages, avacado or black pudding on both the mornings myself and my two sons attended breakfast, despite these items being advertised on the menu. Long wait for breakfasts to arrive and when they did arrive the food was lukewarm and the toast was cold and hard. My scrambled eggs were burnt as there were lots of black patches throughout the egg which tasted burnt so i could not eat them. The waitress was pleasant and friendly, but breakfasts disappointing!

The price was very reasonable for the centre of Otley. There was no breakfast available but there were plenty of places in Otley just a short walk away. The rooms are above a pub but were very quiet. Peking was free in the pub car park although it was very small. It was perfect for our needs.

It was a bit weird in that there was no-one around in the morning so we just had to let ourselves out. It wasn't a problem but, if I was staying for a. longer period, I would have preferred knowing how to contact someone in case of an emergency.

Friendly staff.Lad who welcomed us helped take my luggage up to our room.Bottles of water to use with different teas n coffee.Good complimentary quality toiletries.Food was nice n tasty.Waitress very good.We found a lot of games in the pub to choose from. There was a mic night on and the singers n musicians were amazing. A good night

Lots of stairs. On leaving lots more to tackle our suitcases down .exit was through fire escape.We are elderly

Warm room, comfortable bed, with great quality sheets. Friendly staff, on site parking. Good location and value for money. No noise to keep us awake during the night despite being in the centre of town.

I’ve never been a fan of electric showers, so it’s always a bit of a disappointment but it worked OK. Bathroom was a bit tired overall and could do with a refurb to match the lovely bedroom.

On checking in, all was good and well. All slept fine for a night before our holiday.

In the morning we were locked upstairs, we went into a staff part and rang down on the phone, someone came up to let us out and told us we were to early for breakfast it was 7.30 I thought we had been told 7am but never mind. He then just walked off and disappeared into the kitchen didn't tell us what time breakfast was so we thought we would sit down nd he would come explain... 20 mins and still nothing, tried to go back upstairs but was now locked downstairs. Went into kitchen to get the lad he let us back upstairs and told us breakfast started at 8, came back down at 8 and had breakfast. Just seemed quite understaffed and the ones that were there couldn't be arsed! It's a shame!

Rooms are up several sets of stairs, on the plus side there's no noise from the downstairs pub (they have music on Thursdays). There's a second exit to the rear car-park, although the hotel has only 4 spaces it backs onto the large North Parade car park. The location is close by the river which has a nice bank-side walk and it's within walking distance of everything else in Otley. The cooked breakfast was fine and the range of beers and ales in the bar was good. It's the sort of pub you'd expect to be popular with CAMRA members. Rooms are comfortable but quite small, from memory there's 4 in what seems to be loft conversion. My room was shower only via an instant electric heater which was actually OK. Other facilities in the room were fine, with a small desk, kettle, wardrobe etc. All in all, I thought decent value and really nothing startling to complain about.

I can't comment on the dinner as the chef was on maternity leave and evening meals were 'off'. An annoyance was the room doors are on automatic closers, probably for fire regs, and other guests did let them slam shut. I'm sure closers can be adjusted so avoid that! WiFi was OK, but they were having some problems when I was there, maybe linked to the till not accepting credit cards. I paid via booking.com to resolve that.

Very helpful and friendly staff (loaned us an iphoned charger plug). The room was comfortable and spacious.

Cleanliness could be better - Toilet brush needs bleaching, top of wc bin dirty, lamps and bulbs needed cleaning, top of bed headboard needed dusting. We had to ask for sugar as there was very little on the coffee/tea tray. No breakfast service was disappointing, however, there are plenty of cafes in Otley.

This is a lovely wee place! Check in process was easy and the staff are all super friendly and helpful. The room was cozy but also light and airy. Comfy bed and plenty of pillows. The shower was good and I loved the Fine Scottish Soaps toiletries - a nice touch. Breakfast was good. Just a note: the car park is IN the beer garden, not the big Otley Parade car park - this is charged as one of the staff helpfully pointed out to me.

You can hear a lot of noise from the corridor which isn’t great if you want a lie in. The guests beside me must have slammed their door about ten times first thing in the morning - when I was trying to sleep off my hangover…

Very clean and cozy

On arrival, one staff member said that they weren’t serving breakfast, so they are giving us £10 of a bar tab per person on the booking per night, equating to £60 of free drinks. Upon trying to use this offer with a different member of staff, I was told that was incorrect and it’s only a £10 discount I got. Big miscommunication but otherwise absolutely lovely staff.