The location was great for us to get to the venue we was going to We had a problem with the heating in the bedroom but Aniket Manager on reception was very good and moved us and sorted out the heating The room was very comfortable and clean. The breakfast in the morning had everything you needed and if not you just had to ask for it and the staff in the restaurant was great too. The staff could not do enough for us and always pleasant and smiling Would go back again.

There was nothing not to like . And if you did the staff would accommodate you

This was an excellent experience, the decor of the hotel on arrival was modern and inviting. The staff were professional, friendly & helpful. The room was small but adequate in size for our stay, clean and had all the facilities we needed. An area for improvement is the breakfast, we arrived for breakfast at 9am and most of the croissants were gone. The croissants were not stale but not fresh. The ham and cheese were uncovered in the fridge and had hardened being exposed. The cooked food was luke warm. Anything additional we requested from the staff (gluten free toast & fried eggs) arrived hot and the service was excellent.

The staff are very warm and welcoming, and the hotel room was spotlessly clean.The beds are huge and very comfortable, but breakfast felt a bit disorganised .The lady who was seating us was amazing , she was taking the orders for poached and fried eggs as well as showing us where everything was, but there clearly wasn't enough hot food prepared and she was running back and forth telling the kitchen what needed to be filled. A few people were waiting for breakfast to be cooked This wouldn't put me off staying here again, but I do feel the kitchen should be checking what needs to be filled before it completely runs out . The food that was available was very high quality, especially the sausage.

We stayed here for a wedding that was happening a five minute drive down the road - so we didn't need much. The staff were wonderful, the breakfast was good, and for us - it was ideally located. The parking was a bonus.

The room was a bit small - when you've got two cases of luggage and you're trying to get ready for a 'do' with someone else, and the bed takes up all the floor space, it gets a bit tight. The walls must be pretty thin too - a couple had a wonderful time in each other's company the following morning, and we heard everything, only a few doors down.

The location was good, very convenient and good for the price. It was right next to a golf course so had nice views from the room window. Breakfast was amazing and good value.

We stayed during a renovation so most of the walls had wet paint, especially where our room was. It made it a bit nerve racking walking through as we were there for a wedding so having to walk in a suit/dress around wet paint wasn’t the best. Tv didn’t work as they didn’t have the correct remote so we were moved to a different room. Where the tv didn’t work there either, went to reception to find they only had dead batteries. Everything else was great.

Such an excellent hotel. Staff are great rooms very comfy and breakfast great. Like the rebranding that was going on with all new bedding and other ancillary items in the rooms. Our room was changed to all new bedding duvet sheets pillows mattress topper etc while we were out. Very nice indeed. Never seen such a huge bed either it was gigantic.

Nothing really other than personally choice these didnt detract from the hotel being excellent. We would have preferred brighter lighting in the bedroom or maybe an extra light perhaps to brighten the room a little the bathroom could maybe do with white lights rather than yellow to make it brighter

The room was spotless, quiet, and very comfortable, shower was powerful and I appreciated the White Company shower gel, soap, etc., there was a hairdryer, bath robes, ironing board and iron, the bed was comfortable, the pillows less so, felt like pieces of foam, but, didn’t stop us sleeping well. Air conditioning was also a bonus. All of the staff that we met were incredibly friendly, helpful and went out of their way to ensure our stay was the best it could be, The staff of this Hotel are outstanding.

The lift wasn’t working, so 3 floors with luggage not ideal, but the Receptionist did apologise for this on our arrival. It’s obvious the Hotel is undergoing refurbishment, I’m sure it’s going to look great when finished.

A comfortable, well positioned hotel with all the required amenities. The breakfast was delicious. The main reason for my high recommendation is that from the moment we arrived until we left we were surrounded by helpful, friendly and smiling staff. They are a credit to the hotel and I hope that the management realise what assets they are to the organisation. Thank you.

The crisps in the snack bars need rotating to prevent going out of date.

The breakfast was good but not exceptional. There were various choices of cereals and different milks. Lots of different teas available and cooked breakfast choices. Scrambled egg not very appetising but mushrooms nice. Also toast, croissants,yoghurt etc Buffet style Staff were all really helpful and friendly, really good atmosphere. Great showers Good location to get to All very clean and in good condition Reception well-manned.

The only fresh fruit at most breakfasts were hard pears and apples. It said restaurant food would be available from 12 noon but each day it was only available from 6pm I found my bed a little too hard

Very easy to find just a mile off the M6. Easy parking. Quirky decor in the foyer, like an 80's nightclub. Charming staff. The gym was small...but with high quality, heavy weights machines. The room was clean and had a huge double bed......2 x 3.5ft. The Hotel is well placed to view the village of Ribchester (10mins) and the Roman remains.

No food was available as the Chef was absent. I don't know why a Chef is required to prepare a Continental Breakfast?....I assume they took the keys with them. As we paid for breakfast this was not great. Refund awaited.(day 8) The room had no 'view',as such, and backed onto wooded wasteland. A shame because a bit of tidying would make the outlook pleasant.