We were a bit sceptical about booking here after seeing some of the reviews but it was the area we needed to be in so went ahead. Check-in was easy, there was 2 ladies on reception and both were so friendly, they offered to help us with our bags, told us about free Wi-fi, told us about breakfast and also told us about the bar, which we wasn`t expecting to be open but they explained they had moved it and it was fully operational again. We were surprised at the size of the room, it was big, had a dressing table, wardrobes, bedside cabinets, 2 comfy chairs and a coffee table and still space to move around easily. It was really clean and we did do extra checking, can`t fault it. We both had a lovely night`s sleep, the heating was neither too hot or too cold, also we had no problems with water when it came to getting showers. The hotel isn`t a modern hotel but it isn`t old fashioned either, it`s also very welcoming as soon as you walk into the reception, music playing, big comfy leather sofa`s and lovely smiles from the staff. We will definitely be back.

No restaurant in a evening, but they have said they will be extending there restaurant hours soon.

The room exceeded my expectations as did the staff, they were friendly, welcoming and couldn't do enough to make sure that the stay was enjoyable. The breakfast was outstanding value for money, the location was within easy reach of all transport options.

There was only 1 very minor downside, that was it did only serve instant coffee, despite this is was a good quality and considering the budget price of accommodation. I wouldn't have expected (proper) coffee.

Angie & Hussain were really nice & friendly. They were very helpful 🙂 polite & always greeted us with a smile & asked if everything was ok. We stayed in a spacious room, the fridge was ideal.

There was glass cans & rubbish strewn all over the carpark. It's such a lovely building & this didn't look good. Maybe someone could be designated to ensure it's kept tidy. Also the grass at the front cut.

Wasn't expecting lots because of some previous reviews but was pleasantly surprised with the suite I was given, and the friendliness of the staff. Suite was large, clean and had a spa bath and a shower. Full English was included in the very reasonable price,

I had to pay an extra couple of quid per day for parking but that is fairly small fry in the grand scheme of things. The restaurant was closed at night to prepare for a large wedding reception on the Saturday. But there was an Indian restaurant right across the road, so not a problem.

I had a problem with the bedding and we qas loved to a suite on the top floor it was lovely it had a jacuzzi bath and very nicely decorated, I wouldn't stay in the first room we was given again but I would definitely stay in the suite again,

The fact we found spots of blood on the bed sheets in the first room we was given, I really don't think it was worth what we paid, but the second room was beautiful and I would stay again in that suite we was very relaxed after our long drive there, after a jacuzzi bath. We was very pleased with our second room.

The staff were helpful and patient with my group, I really applaud that they were able to deal with 26 travellers hassle free, thank you and well done The rooms and areas were spacious and airy check-in was smooth Lots of parking spaces The vending machine was well stocked Breakfast was excellent and always ready on time

The beds were not well laid not enough tissues and the toilets were a bit dirty. The bath has some dirt too One of the rooms we booked had issues with the key, it would be nice if they work on this to avoid someone else having the issues, maybe changing the lock to a key. The rooms were not equivalent to the price in my opinion Wi-Fi was very slow Some things were broken like the wardrobe handle (but I'm glad we were not held responsible for stuff like this)

The staff were vey good on arrival

They charge for parking, when you went into have breakfast the entrance smelt damp the breakfast started from 8 am which I thought was a bit late being type 1 diabetic they would not accommodate with giving any breakfast earlier. They wouldn’t budge they need to accommodate for for people’s needs.

The room was big enough and warm.. The bed was comfortable. Decent enogh for a nights stay.

At the time we stayed there were issues with the tv.

Stayed three times, and everything was perfect for what I needed. Well worth the money, it's not a 4 or 5 star. If I wanted that, I would have booked one, I just wanted a nice clean place to stay with comfortable beds. The rooms are very big, clean, plenty of facilities, my room on every occasion had two big wardrobes much bigger than I have at home, try finding them in other hotels, you won't. Car parking area is huge and safeI, and clean, like the whole area, no litter laying around. Very easy to get to from any direction, travel around 2 miles and you area at a shopping precinct, with a morrisons, etc. I will definitely use it again when I am in the area.

Nothing

The room was a little dated, the bathroom looked like it had just been renovated it was lovely, I had a twin room one of the beds was comfier than the other, my stay wasn't long enough, I didn't have breakfast next time maybe, the staff were great !!

Room a little dated, but everything else was great