Lovely hotel, you can really see there has been a lot of money spent getting it looking fantastic. Staff were so warm and welcoming and nothing was too much trouble. I had a spa treatment which was lovely. Breakfast staff were very attentive without being intrusive.

The only downside for me was breakfast. Our breakfast on the Friday morning wasn't great. The hash browns were like cardboard and the bacon was dry. Tinned mushrooms a big no no. The continental selection was lovely though. The one point that really was an issue was having to do your own toast with a household toaster not a commercial conveyor which was situated right by the continental selection. People were not informed that should they want toast with their breakfast it would be wise to cook it before hand as the breakfast was cold by the time the toast was done. The chef on the Saturday was a different chef and it showed in the breakfast we had on the Saturday.

Location, 20 mins walk to the town centre. Good parking facilities. A lovely property, very stylish and classy. Spotlessly clean. The rooms are very spacious, all the facilities you require, from ironing board , shower gels, tea making, dressing gowns , slippers. Faultless. The owners are lovely, and the staff very professional. Food was superb quality, all locally sourced. Restaurant catered for our requests in relation to omitting spices etc, superb breakfast. The spa facilities were excellent, plus massages were a bonus. If and when we return to tenby, we will definitely book again. Thankyou for a wonderful stay.

The breakfast was really nice and the location was about 20 minutes walk into Tenby town centre.. The spar and swimming pool great the jacuzzi great and the food and bar was very good quality.

I have stayed before at this hotel , I wasn’t very happy with the reception lady who checked us in , quite rude saying we should not have booked with booking .com ? And we had to pay an extra fee for car parking £10 . If booked directly would be cheaper etc ? Next time book with the hotel directly. Also the same lady when I was in the spar opened the door to check I had a towel which again was quite rude . The other staff were really friendly.

Lovely staff, brilliant food, catered to dietary needs, spa area was incredible!

Quite a long walk to the town/beach with a huge hill to walk up so we got Ubers after that and they only cost around £5.

Beautiful hotel. Food was excellent with loads of choice; we enjoyed the Asian fusion dinner menu and the cocktails. Breakfast was both continental help yourself and a hot meal. Again, loads of choice. Our room was large with nice toiletries and plenty of towels. Lovely helpful staff. We really enjoyed the spa - you need to book a time slot when you check in as numbers are limited and you can order cocktails from the pool loungers. Plenty of parking and walking access to Tenby. Recommend.

Guest Wifi was weak and could do with a boost. The spa was great, but the sauna never got more than lukewarm during our stay.

Very comfortable room and bed, were lucky to be upgraded as well which was lovely. Staff friendly and approachable. In particular Carmen on reception deserves a mention for being so welcoming and helpful, which made our stay extra lovely. We only stayed for 1 night but happily could have stayed a week. Beach about a half hour, enjoyable walk. Spa facilities fabulous and lovely to wake up and have a swim in the indoor pool. Breakfast great with lots of variety and options. If staying in Tenby again would definitely stay here. Thank you for a lovely stay :)

Nothing

The whole experience was amazing from start to finish. The staff were amazing and went above and beyond to help you and were very friendly, the use of facilities was on point. The accommodation was clean, tidy and spacious. The location was beautiful and right by the town. My wife had a massage and the lady Tracy was amazing whose advice which treatment would best suit her ailments to the receptionists who would always be so helpful and friendly. I would definitely recommend this accommodation to everyone and can't thank all the staff for making it an amazing and relaxing place to stay.

The only thing that I could say in a disproving point is the menu was quite pricey.

Great customer service and magnificent breakfast choices and confectionery. Sauna, jacuzzi and relaxing areas are nice as well as the garden area at the back of the building. If sunny, you can get your Vit.D all day long accompanied by either a nice coffe or a beverage from the hotel bar.

Room needs closer attention to details. Wallpaper is lifting in places, bathroom radiator didn't work and there were stains of rust along the wall skirt. Some window paint is peeling and spa robes provided were too small. I noticed other customers with the normal adult size :( Not a big deal for us at the time, but worth looking at.

Wonderful greeting on reception. Lovely quiet room 209. Overlooking garden and some distant country views. Balcony. Tea coffee water and biscuits provided. Great service. Very friendly. Good car parking. Close links to town. About 20 min walk and we walk quickly ! The spa was a nice addition and so cosy in the heated conservatory area. We ordered cocktails which was amazing. Restaurant and bar were totally wonderful. Staff great. Polite abc attentive. Breakfast was excellent. Decor was beautiful.

Bed was ok but a bit lumpy. Getting in and out of bathroom through door was awkward and I’m slim. Shower under powdered and bathroom screen gap meant water leaking out on to floor. But this were all minor and didn’t spoil stay.

The property has lovely restaurant, the room had a nice few at the garden and had a big bathroom. The bed was very comfortable. We did enjoy the breakfast in the morning, was lovely buffet and also can order hot food, it was delicious. We also used the spa which was great as when we arrived it was raining a lots. Lovely relaxing day.

The location is not far from the centre to walk to town but wasn’t comfortable to get there with luggage so we would recommend to take a taxi going to the hill. We also find the swimming pool quiet small fir swim and the sauna wasn’t working well but still enjoyed the experience