Room was clean and comfortably furnished. Bed was perhaps a little soft but Islept well, no doubt the black out curtains and lack of any noise disturbance helped. The complimentary tea, coffee, hot chocolate and biscuits were good. Staff I interacted with were all polite and efficient in their dealings with me. Plenty of free car parking and just a short walk to the town centre makes this a great choice.

I could mention the lack of any bedside electrical socketes or USB sockets but it was actually nice not to wake up to the sight of my phone. Just make sure you have a suitable charger with you. The bathroom had an over bath shower, not great as it was a little cramped and awkward in use but there was plenty of hot water and it got the job done, just allow yourself a bit more time.

The room we had been allocated was in.the older wing of the hotel . Room was def not warm and hot water was tepid. As we were there for 2 nights , and when asked the staff changed our room for a newer , better one on the ground floor Added an extra heater and water was hot . The staff couldn't have done more to accommodate us. They were excellent! The cooked breakfast was good for choice, inc additional cereals, fruit and yoghurts. Great value when pre booked.

No lifts for first floor rooms , just a set of stairs.

Replacing the previous review as since we were last here it's no longer a Best Western hotel but a Crest hotel. The hotel is still as dated and rundown as it was before but the wallpaper has now been painted, I presume in an attempt to freshen it up a little. Unfortunately it just gives the appearance of a hotel that's bereft of funds. The rooms are still spacious. Shower is good with plenty of hot water. Mattress was poor, linen ok. Room had an iron and ironing board which was very handy. Tea and coffee facilities. Still no Aircon. The room was exceptionally tired and dated. Bathroom needed stripping out. Breakfast was full English and continental which was good apart from the orange "juice" which was vile. HOWEVER, the cost for two staying overnight with breakfast included and free parking was £80, and for that you really can't complain. I'd rather stay here than the local Premier Inn. The catch 22 is if they spent millions refurbishing the entire hotel (which it needs) and put the price up to £150 per night, charged for breakfast and parking in order to recover the costs, I'd go elsewhere.

Poor mattress

I was very pleased I used Tiverton Hotel while visiting family. The room was spacious, well appointed and quiet. The mattress good quality and I slept well. The parking arrangements were ideal and suited me as I have poor mobility. There is a disabled friendly room. I liked the handy bar and restaurant and always had an enjoyable meal. Breakfast was plentiful and always enjoyable. Thank you to all the friendly staff for making my stay a pleasant experience.

There was nothing that I found off putting or problematic.

The location, the bar meals and the accessibility between the car park and the bedroom were all important to us as we were travelling with dogs. We were able to park right outside our window and keep an eye on our dogs. The staff were friendly and helpful.

The tables and especially the bar were sticky. This was explained as being residue from the sanitising spray but Covid was 4 years ago. The alcohol based spray has imo melted the varnish so it needs sanding down and reapplying as it’s really rather unpleasant. Also it was very hot in the bar - last time we stayed, the doors were opened and it was much better. The curtains in the bedroom were rather shabby and the bathroom is pretty tired.

I stayed in the quieter part of the hotel which was very good Reception staff very good

Outdated, room furnishings worn especially chair in room 80 It's a dated hotel and could do with updating. Wasent shown where things were in the breakfast room which could have been done. Though the lady smiled as soon as she ticked my name off the list she was gone. I stayed in the disabled room,I am disabled but not overly so. A wet room would have been better than a stall, which is difficult if you have a wheelchair to access.

So I was a little worried because the pictures made it look very outdated but I was pleasantly surprised. The room was absolutely massive and the shower power was amazing. We had everything we needed. The staff were wonderful especially Karen on the Front desk and the lady at breakfast this morning. The beds and pillows were very comfortable I didn’t want to get up! They went above and beyond. Breakfast was served until 10am and we got there at 9.45 so wasn’t much left but what was left was lovely. Loads of choices for breakfast and it’s an absolute bargain. I would 💯 come back here. Thank you so much you gave us the best start to our holiday.

I don’t want to moan but there was dust all over the tissue box in the bathroom and in the wardrobe that has been missed but everything else was perfect and very clean.

We arranged to have our wedding and reception at this venue. It was a brilliant choice, the staff worked so hard preparing everything for us. We used both event rooms upstairs, the smaller for the ceremony and the larger for the wedding breakfast and evening do, the dancefloor was great. The chef and events coordinator worked with us ahead of the event to arrange a great menu, our guests all commented how good the food was. The bedrooms were warm and comfortable with everything you needed. The location was perfect. All our guests travelled from around the country and overseas, all booked to stay in the hotel due to convenience and value. As the hotel is in town most guests took advantage of down time to look around Tiverton. It was excellent value for money and we would highly recommend the Tiverton hotel.

The decor throughout is a little tired and dated.

I liked the friendliness of the staff. The they were very helpful catering for both me and my dog. A towel bowel and 2 large bonios were in the room, and biscuits were available at reception. I requested a downstairs room wth a disabled shower. This was good but I haven't got the nack of not letting leak under the folding door. The second time I requested a downstairs room with a bath. This was ideal with easy access to the back carpark for the dog and at the end of a passage so she was undisturbed. For those reading this review who might be allergic to dogs, specific rooms are dog friendly. There is a lounge area where people can eat with their dogs I prefer to be at a table and had my favourite table with a view over the front carpark.

A little more help with luggage however I did not request any help.

We use this hotel often. Nowadays it is run on a very small number of staff. The rooms are spacious with plenty of storage,chairs and tables. Bathrooms are in need of refurbishment as are lots of the carpets in corridors and dining room. The beds are comfortable. Tea and coffee making facilities are in room but often haven’t been refilled so sometimes have to go to reception. Cooked breakfast is usually very good but the staff don’t react quickly to empty serving plates.

Nowadays they try to charge a deposit of £20 but having paid everything in advance already through booking.com I refused telling them that if I wanted any extras I would pay as I needed to. I had to sign a waiver.