This is one of the friendliest hotels I have ever been too. The staff are outstanding, so accommodating and nothing is too much trouble. The food is excellent, presentation and flexibility. Rooms were spacious and clean. Lovely new bathrooms have been installed. Staff work together to create a wonderful experience. The hotel is tired. Investment is slowly being put back into the place and they are putting new carpets down in hallways and stairs very soon. The hotel would have been an absolute gem in it hay day and the staff want to get it back there. If you want all singing and dancing luxury they are not there yet. However if you want a friendly experience, made to feel valued this is the place to be. I hope the locals also start using this restaurant more they won’t be disappointed.

The colour in main restaurant needs changing. Too dark. Also perhaps see if some can be screened off in quieter times seems vast. Get all fairy lights working lol. Pretty but only 30% work. Put outside flower boxes to make kerb appeal so people come in… First impressions matter. With the stunning outstanding views from the windows, need it as appealing when you walk in… In bar area soften windows to make more cosy.

So convenient for Oxford Henley and tour of the Midsomer villages. Staff lovely, friendly and helpful. Room and bathroom clean and tidy. Beds comfortable. The price very reasonable as it included b&b and half-pension. Food reasonably good..More choice for menu would have been nice.. Free parking. Over all very good.

The hotel both inside and outside is in need of some (very costly) tlc. Hopefully the owners will one day invest in this. Being on the Thames and so conveniently situated we and I am sure many other people would pay quite a bit more if it were to be modernised.

Staff were great, just the right balance between friendly and professional. Food was good too. Our recently refurbished bathroom was good, well laid out and with a strong shower. Pet friendly and our dog was very happy to get treats brought to her by the staff. They couldn't have been more accommodating about letting us eat in the bar with our dog although dogs aren't allowed in the dining room which is fair enough.

As others have said the hotel is a little run down in places. The downstairs areas like the bar and restaurant are good but upstairs corridors and bedrooms need a bit more work.

The location was absolutely perfect. It is situated in a quiet backwater where heavy traffic is a distant memory.Very picturesque and I was in my happy place with the Thames running alongside you.Room 36 was absolutely stunning. The decor was partly wood slats and wallpaper that complimented the rustic looktoo perfection.The bedroom was more than ample in size and I could do rolly pollys on the floor. The en-suite was stylish comfortable and tastefully In keeping with the ambience of the bedroom.Tastefully decorated luxury high end brass fittings and shower fitments with large rainfall shower or smaller hand held shower if you don’t want to get your hair wet and not as ferocious.The temperature of the room was spot on. The radiators from the central heating pumped out alongside a pan electric heater as the room was a modest size.

The only small criticism if I was being pedantic is the carpets in the main areas have seen better days but they are not thread bare and would cost a small fortune to replace

I loved the area beautiful scenery and old English charm. just over an hour from all London airports. (would recommend hiring a car due to location) the rooms are modernised and clean and the staff are very friendly and down to earth, not the trained false polite staff you get with the big chains.

nothing really. To me the hotel is old with creaky floors and woren carpets in the corridors , winding corridors, almost maze like. This might not be to everyone's taste. but to me it represents character. and a sense of history , unlike the modern steel and glass hotels these days.

We are walking The Thames Path and this was an ideal stop, as it's very close to the path and is quite quiet, something very important when needing a good nights sleep from walking. The room was everything we needed with plenty of space, clean, good shower, good comfy bed and tea/ coffeee making facilities. We had a view of The Thames from our room and even though there was a wedding reception/ disco on, it didn't disturb us. Also had something to eat in the evening and breakfast. Both were good.

Not really a negative, however just an observation. Firstly the building is looking a little tired on the outside. First impressions could be better, but once inside all fine. Also this hotel doesn't have a lot around it and Shillingford is rather small and quiet. This wasn't a bad thing for us, but maybe a consideration for others.

Loved the staff; all very friendly and welcoming. What a great team! Had a gorgeous dinner in the evening. Good breakfast too. Room 36 was larger than expected with a 4 poster bed and overlooked the river, which was a bonus. Great views Large freestanding bath in a lovely bathroom. Toiletries provided, although not used. Great value for money.

We would definitely return. However, some areas of the hotel were looking tired and would benefit from a bit of TLC ie carpets

We stayed in a modern riverview suite. The room was very spacious, with a four poster bed and freestanding bathtub and separate shower enclosure in the en-suite. The staff were very friendly and the hot breakfast was lovely. There was a good selection of cereals, juices, and toast preserves in the continental. They take dogs and allow them in the bar area for a £15 surcharge. While I understand the hotel as a whole needs updating the bar, dining area, and renovated rooms look great. It’s a great location for walks along the river - the receptionist very helpfully recommended the best routes to go, and it’s a short drive from Oxford. We would definitely stay again.

Some elements e.g. hallways are very dated (I saw previous reviews mention this) but as stated above our room was modern and clearly recently renovated.

Breakfast was delicious and they went the extra mile, adding veggie sausage to the eggs Benedict for my husband who is unable to eat pork. The staff also suggested setting up a round table for us for breakfast as we were a group of friends meeting up, we really appreciated this.

The only thing we noticed was that the stairs up to our room looked a little worn, however our room was amazing so we guess there is probably a programme of refurbishment ongoing.

The best thing about this hotel is its stunning location next to the River Thames. We stayed in a riverview studio and enjoyed looking at the gorgeous view from the sofa in our room. The decor in the studio was slightly dated but this was not an issue for us because the room was very clean. The hotel has plenty of parking which is free if you register your vehicle at reception on arrival. The food in the restaurant was very good.

There was not much storage space in the studio. We could not unpack our suitcase because the room only had a small wardrobe with just five hangers and no drawers at all. I feel the middle studio needs a chest of drawers and/or bedside tables with drawers.