An excellent warm hotel just 150 yards from the beach, with fine friendly and helpful staff, a lovely reception area, very warm room, spotlessly clean bedding, ample space, ,and lift to all floors. Food very good, piping hot. good selection for 3 course dinner, breakfast self service with wide choice, hot plates and very hot food, fruit, cerials, fruit juices etc. All staff we met were friendly, hard working and helpful, particularly Lisa at Reception who couldn't do enough to help guests and is an excellent ambassador for all that is good at The Grand Atlantic Hotel, Weston-Super-Mare., So pleased we have booked to stay again in July.

We liked everything.

Fantastic room, great view. We were absolutely over the moon with our room, so happy when we opened the door and were treated to a superb sea view. I had not paid for a sea view but we were so happy when we found we had been allocated one. THANK YOU SO MUCH! Excellent breakfast , good choice of food, nicely cooked and piping hot. Staff very friendly throughout the hotel. Immaculately clean room. Comfy bed. Absolutely loved our stay, thank you.

Location is perfect right opposite the beach and near to the pier. We were bed and breakfast. Breakfast was buffet style plenty of choice all food piping hot. Choice of Cereal and fruit salad and yogurt. Tea and coffee earns with choice of teas. Nice little bar with plenty of seats if you want to stay in.

Water pressure in room, took a while for hot water to come through but nice and hot once it did .

My son stayed here for one night in a single. It was clean and comfortable and he was happy with it.I was in another room on the same floor.

Loved the location. All the staff were so helpful and friendly. The breakfast was very good. Buffet style. Other options available on request. Fresh fruit salad and prunes. Only had dinner there one night but it was excellent. My colleagues ate in the restaurant four evenings and they were impressed with the meals. The staff were helpful with the Stannah stair lift and luggage. A good car park but I didn’t come by car. Airport Flyer bus from Bristol cheap and reliable. Good connections by train too.

Personally I thought it excellent however the only access for guests with mobility aids and wheelchairs is up a Stannah type stair lift (about 6 or 7 steps). There is a revolving door and a side door which opens fully once up the steps. The staff help with this. They also take luggage up and down for people who need it.

This is an old building 200 years old. Many reviews pick faults, which, considering the age of the building is to be expected. We go on holiday to enjoy ourselves, not to spend the time looking for faults. We have been here several times in the past 12 months and have had a fantastic time. Everyone in the hotel from the cleaner's, the staff on reception,and the restaurant staff do a superb job. Many people criticise the food. We ate in every night and had the 3 course meal for £15 per person. We had no complaints about the food. Where in Weston-super-Mare would you find a 3 course for that price. If you want perfection stay at the Ritz and pay the exorbitant prices they charge. Unfortunately,many peoples expectations exceed what they are prepared to pay, so therefore must accept the consequences of their misjudgement. The other bonus is if you hand over £20 a day at reception, they will issue you with a card with £30 credit to spend on drinks in the bar. In summary,you get what you pay for, and the Grand Atlantic is excellent value for money. My only criticism is the lift has been out of action since April, and higher management need to get their act together and get it sorted out. There are many people who have disabilities and struggle to climb the stairs to their rooms. This is not the fault of the staff on reception, and it is so unfair that they have to take so much abuse for higher management's failures to resolve the issue quickly. Finally car parking is charged at £10 for 24hrs. Many people complain but they should be aware of this when they book as it is made clear online. Overall it is a fair price for 24 hrs and you can come and go as often as you like without having to pay. The multi story around the corner in Carlton street is £14 for 24hrs.

There was nothing I didn't like except for the lift being out of action.

we love the twin room sea view so clean comfy ,the food really nice and hotel clean ,but its the staff ,make it for you they are wonderful and so kind and caring we stayed over christmas and was lovely we been before will go back love the hotel ,and easy to get to shops xxx

nothing we just love it

The location was excellent near to the beach and main shopping centre. The staff were superb from the receptionists down to the cleaner's and restaurant staff. Excellent 3 course menu at a very reasonable price and a bar discount if you pay in advance. Plenty of car parking including disabled space at front of entrance with a chair lift to access the steps into reception. Car parking is charged at £10 for 24 hrs and you can come and go without having to pay.

The fact that the lifts has been our of service since April that has made it very difficult for anyone disabled or has mobility issues to climb and descend the stairs to their rooms. This is down to management and in no way should reflect on the staff who have had to take a lot of uneccassary flak and abuse which from what I saw handled it brilliantly.

Our room was nice & clean, the Breakfast was lovely and location was perfect, right opposite the Beach and in easy walking distance to Bars & Restaurants.

We brought our dog with us and we think that the price was too high for £20 per night. We signed a waiver on arrival to say that if our dog caused any damage or the room was left unclean we would have been charge £100, which we think is fair. We think that this is kind of contradictive to the price, so it would be helpful if this reflected in the nightly charge. We think that a fair price should have been around £5 to £10 per night as we did not receive any extras other than the fact that our dog could be brought along.

Room was large bathroom nicely refurbished, reception area restaurant and lounge bar all nicely decorated

Although the downstairs of the hotel was pleasing to the eye there were area’s where the decorating needs to be updated as I stated the room was large enough but the decor could be a lot lighter not the dark colours they use this linked with the lighting used in the rooms gives it a bit of a gloomy feel also there are a lot of areas where the woodwork on the bedroom corridors need to be addressed you can see a lot of paint chipping on skirting boards and some doors this was visible when we walking to our room