We booked Diamonds inn for our son and 12 of his friends for his 18th - from start to finish the staff were in hand to happily help with any requests I had. Where else can you have a group of boys not only check in to a hotel but share 3 rooms over 13 lads to save money and add to the fun of the trip. It was excellent I was able to arrange personally an early check in so we could get them picked up safely by the limo It’s hard to be remotely in charge of 12 parents children but Diamonds inn was a brilliant choice It’s basic but clean, personable and trustworthy Thanks so much for everything team

The room was clean and tidy only stayed two nights but suitable for our needs the staff were really friendly and helpful when we arrived when we came back on the first day the pass key for the outside did not work but there a phone number to call and a member of staff a nice lady answered straight away gave us a key code to use to get in it worked and we were able to gain access

The fact that the wardrobe was small and no room for full length dresses there were two heaters in the bottom of the wardrobe so we couldn't get our clothes in properly also where the mirror was positioned on the outside of the wardrobe and the bed was close up to the wardrobe you could not get a full length view had to go out the room to look at our selves

Nice and comfy apartments, perfect location as isn't too far from hospital and plenty restaurants around too, apartments always are so clean and have fresh bedding same as towels and hotel providing with shampoo, conditioner, shower gel and soap what's excellent and also stuff for morning coffee or tea with biscuits, was here twice already and I'm so happy from the time spent overthere and it's worth the money, not too cheap and not too expensive just would say perfect as everything was perfect. Of course spider free rooms same as inside of the hotel in hallways what's matter just after the clean of the apartments and fresh towels with bedding.

Spiders at front door, I'm just scared of them as last time I was biten by them in other motel but other people with bigger arachnophobia than I have wouldn't go through front door. Of course inside of hotel and rooms spider free what's was important for me but somebody could just hoover them so guests can enter without running to the hallway to stay away from them same as me.

Came for a weekend break to see York and the Christmas market, this hotel was perfect, less than 5 minute walk to the city walls, room was comfortable, had everything we needed for the four of us. Tea, Coffee available with refills out in the lobby to help yourself to. The gentleman that checked us in, was really friendly and helpful, gave us some information leaflets and helped carry bags up to our room. Would highly recommend.

We booked the room for 4 and guessed looking at the pictures we would be in the roof, which was fine for us as we are all quite fit, even my 79 yr old mum however be aware there is no lift and its a tall building, (54 stairs I think my mum counted)

As other reviews mentioned, location is perfect for the city centre with a very short walk and easy parking. Located close to the top rated breakfast cafe in York, and within 10 minutes walk to all the main attractions.

The attic family room had a slight sewage smell as if there was a cracked pipe somewhere underneath the floor. For one night and warm enough to leave the window open it wasn't a problem but probably something which will need to be looked at maintenance-wise. Or it could have been due to a previous occupant ignoring the rules about not flushing anything that could get stuck - those signs were in all the toilets in York!

Great location by monkbar, easy to find and reasonable parking facilities. Staff were friendly and gave us a reusable coupon for money off breakfast. Lots of travel guides available for guests. As it wasn't busy, we also had an upgrade to the room with private bathroom for free.

The heating was generally either off or on really low, so we had to make use of the space heater and extra blankets, which didn't really do the job very well. The bed felt a bit old and lumpy, as did the pillows. Might be time for a refresh. No safe in the room for valuables.

The hotel was only a 10 minute walk from the centre of York, it was very easy to find. We were very impressed on arrival the building was extremely clean and well maintained, we were met by a member of staff who explained the room wasn't ready (it was 11.30am ) but still carried our case upstairs to the room and explained the card system to us. When we arrived back at the hotel our room was ready we found it very clean and very comfortable, we had a large amount of toiletries available to us aswell clean towels and tea, coffee milk, sugars and biscuits, and if we ran out there were sufficient replacements in the hallway. Overall we were very impressed and would definitely booking again when we return to York

To be honest there was very little I didn't like

I was in York for a friend’s funeral and wanted to stay somewhere after the event, rather than head back to Manchester. There is another hotel in York with a similar name, the Diamonds Hotel, and I had originally intended to stay there as it is closer to where the wake was being held after the funeral. I booked the hotel about a week in advance (I had seen them both on Booking.com) but I only realised the night before that I had booked this hotel, when I went to check the postcode for my satnav, so do be careful to avoid the same issue I had. Nevertheless, the choice of hotel didn’t matter in the end. The funeral was at 10 am, so luckily I was able to check in about 12 noon as the room was ready. Parking was offered at £7 for 24 hours, a couple of minutes walk away on their private car park across the road and down the street. The gentleman who showed me to my room was friendly and efficient. My room was about on the first floor, facing the main road, but I didn’t hear any traffic noise. I had booked a single room with a shared bathroom. The bathroom was through a door and about six steps away, and I didn’t have any issues queueing for access. There was a sink in the bathroom, along with the wardrobe, a small desk, and tea and coffee-making facilities. The bed was comfortable and the Wi-Fi fast and reliable. Everything was spotlessly clean and of a good standard. No breakfast is provided on-site, but you are just a couple of minutes away from the city centre. The hotel served its purpose for me, and if you are looking for a great value stay in the city centre, I’d highly recommend it.

The car park did feel a little hidden away and is open Access, but that is reflected in the cost. Unfortunately, the card machine in the hotel wasn’t working on arrival so I had to pay cash for the parking. Luckily I had some cash in the car as I don’t usually carry any.

Plenty of tea, coffee & sugar for our rooms, with spares at the reception area. Our rooms were a fantastic size and included en suite bathrooms. On arrival, we were shown our rooms, given our key cards and shown how to get in and out of the property properly. Staff were great and very helpful with parking. They provided lots of information booklets for things to do in York, and the history of the area.

We struggled for hot water when our friends used the shower. This is the only problem we encountered. Our stay was fantastic!

Absolutely great price and in a great location, just a few minutes walk from the city centre. Was a great place to stay for a solo traveller as it had a single room with a shared bathroom but locked doors at the front and a lock on your room so you felt secure. Very friendly staff who let me leave my old suitcase which had broken and needed to be replaced.

The only one thing is that the toilet in the shared bathroom sometimes didn’t flush at night. It was like there was an issue with the water.