The location for the hotel is perfect. A quick walk from the railway station, and you're there! A very friendly welcome is met by reception who will help you with any enquiries. The room I had(5) was lovely and spacious..and warm too, as the radiator was on. Teamaking facilities with a good choice, plus 4 biscuits(benefits of travelling solo, I ate them all🐷) I stayed here due to attending an event at The Barbican. As I know York very well, this was again only a 15 minute walk way. The bed was super comfy, and the bathroom was a very good size. Faultless!

Nothing to dislike. Ideal location for the city attractions. Yorkshire Museum gardens entrance is literally around the corner

Location is wonderful... Five minute walk to the Minster and the city centre. Staff were helpful and friendly, has the feel of an independent hotel rather than a chain which is a nice change. Hard to put into words, but maybe more "old school hotel hospitality with modern approach to customer service etc..."

Not a "didn't like" per se... but if you have limited mobility it is worth checking which room you are in when you book as the main part of the hotel is an old multi storey house so if you're on one of the upper floors you will have a lot of steps to get up ( I was in room 11 which is on the top floor so four flights of stairs to climb ). Lots of rooms which don't have such an issue, so check when you book if this is a concern.

The location is excellent with a short walk in to the city centre and all of its amazing attractions. There is private parking. The room was spacious, with comfortable seating and had good tea and coffee options with tasty biscuits. There was plenty of hot water and fluffy towels. The shower was a very good size too. Breakfast was exceptional with an excellent choice, all served by incredibly friendly and helpful staff. All of the staff, including the reception, were engaging and super friendly and we have booked again.

The bedroom is a little dated, with a torn curtain and marginally uncomfortable beds. However, the hotel is undergoing a refurbishment programme.

Very well located just a short walk from York Minster, this hotel has private parking at the rear but accessed from the front down a driveway. We have visited this hotel on numerous occasions over many years and although we have occasionally tried other accommodation, we always come back to The Minster. Apart from the excellent location, the car parking and the very nice rooms, the outstanding feature is the staff. It is difficult to overstate the genuine friendliness and helpfulness of the staff at this hotel. It feels like 'coming home' when we stay here.

No problems with anything.

This hotel was so nice! The room was recently refurbished and had a really nice bathtub. It was cozy and there was art on the walls which was nice. The wall paper was also nice and the bed was perfect. I LOVED that they left toilet paper and tea outside your room. When I stay at hotels, I hate letting strangers in my room to clean it, but that often means I have to ask for more toilet paper. So the fact that they leave it outside every day made the stress of needing to get more go completely away. I would definitely go here again!

My only nitpick is that the remote's buttons were a bit faded, but that was a complete non-issue. I am just writing something here for the review. It was really a lovely hotel.

10 minutes walk from the beautiful Castle Gardens, boat tour jetty, York Minster, and all the eateries/shops. Excellent breakfast with a plentiful buffet of fruit, pastries, muesli, cereals, yoghurt, fruit juices, local bread, ham, and cheeses in addition to a large menu of cooked options and fresh coffee and teas. All areas of the hotel were spotless, and all the staff were incredibly friendly and welcoming. I was away for 1 night with my adult son, and we were in room 23, which is tucked away across the courtyard at the back of the building, making for a very peaceful stay. The room was very spacious with an armchair, television, free wifi, and well stocked tea tray, which is refilled daily. A spacious bathroom with the largest bath I have ever been in lovely, bath products, large fluffy bath sheets, and towels. The room has a double bed and a single bed. My son had the double bed, which was very comfortable. I had the single bed, and while it had a thin topper, I still found it hard and uncomfortable and one of the pillows lumpy. My son ended up swapping pillows and putting 2 blankets that were in the room on top of the mattress beneath the sheet, which enabled me to sleep. In the interest of full transparency, I have fibromyalgia, as such, I am in pain all the time and overly sensitive to any lumps and bumps (My husband often says I'm like the story The Princess and The Pea). Because of this, I didn't feel the need to complain to the staff that night. On checkout, I did feedback on my experience being sure to impress upon the lady at reception that it wasn't a complaint, but a suggestion that perhaps a thicker topper might be a good idea. The lady was lovely and very considerate, checking that I was okay and made a note of my suggestion. I would definitely book the hotel again, without a doubt. Excellent value for money, in an excellent location with secure parking, which is free if you book directly with the hotel.

Nothing to dislike.

A step away from the Minster, the hotel is very handy for central York, with all it has to offer. The helpful and friendly staff gave us a warm welcome. They quickly organised a more accessible room, which was quiet, spacious and very comfortable, with a huge bed and great TV. Generous tea, biscuits, etc., in the room. The hotel is being renovated, but that didn't affect us at all - instead it is now freshly decorated. The breakfast is exceptional, with an extensive buffet, as well as a wide range of freshly cooked options, mainly using locally sourced ingredients.

A very minor issue was having to stretch across the cold water in the shower to work the temperature gauge, which wasn't clearly marked. But this is hardly worth mentioning against all the positives!

I was very impressed by the friendliness and helpfulness of the male member of staff who was in the car park when we arrived. The parking is a bonus. All the staff were very friendly and helpful. They were cheerful whilst serving breakfast which was so nice. The breakfast choices were great and we opted for the full English breakfast which was generous and tasty. It set us up for the day. Our room was bright and warm and very clean. The bed was comfortable and massive. Unfortunately the quilt was small for the size of the bed resulting in tugging as one of us tried to hog the covers. The quality of the sheet and quilt cover was excellent white cotton. The whole hotel looked lovely well cared for and was being upgraded and decorated with no apparent disruption to guests The hotel is very close to the centre of York and is a pleasant walk. The helpful receptionist recommended some lovely restaurants and supplied us with a guide and map of York for our daytime adventures. We have stayed here before and will definitely return.

We had the best stay! The staff were amazing, particularly the chappie who looked after us at breakfast. We stayed in room 31. There was so much choice at breakfast, we were very impressed. Lots of choice.... The room was clean and large. We both slept so well, we could have stayed in it all day if we weren't on a sightseeing break 😆 nice large tv (might seem a strange thing to put but we have stayed in large rooms with a tv the size of an ipad 😆). Large shower with shampoo, conditioner, and a body wash. Hairdryer is on the wall in the bathroom, and if I had a choice, I would prefer a hair dryer in the drawer I could use. The location is fantastic, and with a VERY short walk, you are in the hustle and bustle of amazing York. Can't wait to go back to York as so much more to see, and we won't be staying anywhere else but here!!!! If you want a nice relaxing break away in the friendliest and most value for money place we have ever stayed. You won't be disappointed A********

Very good breakfast. catered for my wife's alergy to rapeseed oil. Our room was clean, comfortable and quiet. The shower was a little under powered, but no problem really. Our TV and light switched themselves on at night, which was a bit disturbing - maybe the room has a TV watching ghost or maybe just some technical issue. However, this did not spoil our stay. We visit York every year around Christmas to soak up the atmosphere and do a bit of last minute shopping. This was our first time staying at The Minster Hotel and we shall return again. Great hotel and good value for money.

Chase away the ghost. Just joking.