Beautiful room very clean loverly beer garden and restaurant

£18 hotel car park charge per night

The reception staff were very friendly and helpful and made us feel very welcome. The hotel is located about a 5 minute walk from the Minster which is ideal for access. The food, staff and ambience of the restaurant were excellent. The bed is large. The TV screen is very large.

Paying £15 per day for parking adds to the cost of the room. The room had no windows and the room felt very claustrophobic. The sink in the bathroom is small. There are no drawers in the room to store clothes. There is no shelf in the shower for soap, shampoo and conditioner, although there is a shampoo dispenser on the wall. We were asked when we booked if this was a special occasion which we stated it was our anniversary. Nothing extra special was provided. The WIFI did not work in our room.

What a great treat, a last minute booking but a great choice. My welcome was first class, my room comfortable and well appointed. An old listed building, nice friendly bar and good choice of food. Breakfast was freshly cooked and table service. I would have no hesitation in recommending this hotel.

My only gripe would be having to pay for parking there.

The whole experience was great The hotel is really lovely Other reviews said their room was small - ours was small but there was ample room - however I did book the smallest room so definitely no complaints from us The room was lovely, as was the bathroom too The bar & restaurant were great too food was excellent For me personally the staff made the visit exceptional Every one of them was so friendly helpful & alwYs happy/ smiling So thank you Churchill hotel for making our stay wonderful I can’t wait to go back!!!

As others stated hotel car park is small and access a little awkward to turn into I agree but it was totally fine We had to pay for parking but left the car almost 24 hours - it would have cost more than that in an NCP/ other car park so this is not a criticism Ut was good to stay so close to the centre of York

Lovely staff, beautiful building, quirky, stylish decor. Great bar and beer garden. Our room was spotless and the bed was very comfortable. Perfect location for us. Easy walking distance from York centre and train station.

The room is just too small to be a really comfortable stay unfortunately. No room for two of us to easily move around or open large suitcases easily. And hot. Far too hot. I saw other reviews complaining it was too cold but that was not our experience. No air con or fridge and on warm days/nights it makes for a very uncomfortable stay. A lot of noise from staff early morning below our window and the train line runs by the hotel too, so no long lies! This is a lovely hotel and we may choose it again for location, bar, staff etc but in terms of value for money, I do feel we are choosing to pay for style of the hotel and the customer service rather than the the actual room. Perhaps fancier rooms offer better value.

Location was very good. Within walking distance to everything. The food was really good and the wood fired pizzas were excellent.

Most of the staff were not engaged in their job. Most were young and seemed to want to engage with each other rather than the guests. There was one gentleman at the front desk the last day that was excellent but I did not get his name. He was probably in his 40’s. One of the restaurant staff was a young woman who was very nice and helpful but the rest were very young and not engaging either. The man who cooked the pizzas was great. The shower/tub water in our room ran extremely hot. We couldn’t call to find out how to fix it right away as there were no room phones. We were told later that has been a problem.

The staff were especially friendly and quick to please. The room was spacious and with the high ceilings we felt like royalty. The food and drink were excellent. Parking i the courtyard was convenient. The location was superb - a short walk to the York gates. I would stay at the Churchill again and recommend it to anyone. One note, not a criticism, the rooms are not air conditioned, so a summer stay might be dicey from that perspective.

Our room was the Admiralty and the carpet in the hallway was watr marked making the approach o our room a bit gloomy, but once we entered the room, all ws forgotten.

Our room, a four poster bedroom at the front of the property overlooking the garden, it was beautiful. The staff were very helpful and friendly. The hotel itself is an attractive building, the garden is very well maintained and we liked the short walk into the centre of York by the river.

Not being able to order drinks from waiters in the beer garden or order breakfast from our room. Every request must be made through the app, it was very off putting and time consuming, we used the app once during our stay with the help of a kind waitress. Also if there was an emergency while in the bedroom there wasn't phone therefore no way of communicating with reception staff other than using a mobile phone.

Beautiful room, lovely size! We visited previously and stayed in a small double, we went for a standard double this time and it was beautiful! Had a 4 poster bed and gorgeous rainwater style shower. The staff were fantastic, and even let us keep some cakes in their fridge when we checked out, so we could enjoy our day around York in the beautiful sunshine! We'll definitely be back again, it was a real bargain.

I was a bit disappointed that there weren't any water bottles in the room, just tea/coffee. Not everyone drinks hot drinks. Also, the hotel was very warm due to the nice weather, my fault for not looking in the wardrobe as we arrived about 11:30pm and crashed out in bed - but we noticed a fan when checking out in the wardrobe instead of any Aircon - it's probably worth letting people know what's available when checking in, just so they know 😊 It's also a shame that parking is £18 a night, I appreciate they may want to charge for parking, but felt a lot to pay on top of our stay - we were only there 1 night, but parking can really mount up if you choose a longer stay!

Loved everything about the hotel from it's location, the ability to park on site and the 2 restaurants. The decor is truly outstanding throughout the entire hotel. The designer has captured the Winston Churchill feel with class and elegance in an understated tone that just hit's the mark. I really cannot express enough how impressed I was at the tastefully done decor. The whole place feels like an elegant old modern english gentlemen's club. The other thing that made our stay so enjoyable was Rachel who not only went out of her way to greet us and inform us about the area when we arrived, she helped us out of a car dilema by continuing to look for booster cables till she found some as we left our car lights on. We will most certainly recommend this little gem to others. Such a nice find that made our stay all the more memorable. Love the Pods in the garden too...great atmoshere for pizza and a beer!

Absolutely nothing, it was all perfect...:)