It was quirky and quite different.

The room was a queen but was definately smaller. As it was a small room there is no need for all the ‘stuff’. For example, the stool with the magazines, the ironing board etc… these should be available on request but don’t need to be in the room - there isn’t room!

This is one of the best hotels we’ve stayed in. After an initial night of no sleep due to the heat (we arrived at the end of a heatwave), and a bit of panic on our part that the room might not cool down or get much air flow throughout our stay, the staff very promptly moved us to a ground floor room which was a lot cooler and had more natural airflow. From then, our stay was absolutely amazing, and the hotel staff from day 1 were always polite, attentive and responsive, even giving us an extra fan on the first night. The breakfast was always delicious and the general feel of the place is calm, quirky, and a delight to be in. It took us 10mins to walk to the Minster, so perfect really. Everything about the hotel is fantastic, and the staff are brilliant. We’ll definitely be coming back. 5/5 all round.

The architecture and excellent decoration is reminiscent of an older time period but brought in to the modern era. There are limitations obviously, such as lack of air conditioning, limited electrical power points in rooms to accommodate modern devices such as laptops or devices with USB charging systems. There again perhaps not a major issue if you are on a holiday visit. There was no shaver point ( for the men) in the suite we stayed in. Overall a bit like a return to Downton Abbey. The lack of air conditioning was resolved by a fan in the room, much needed as a July stay coincided with 32C heat. Room and bed was very comfortable and the shower room / toilet was superb. Staff are unobtrusive but very helpful and always to hand when needed. The breakfast is top quality and served in a splendid room, although a small one that the staff have to manage the breakfast timings. The location is relatively central within York and within easy walking distance and set in a quiet residential area. Car parking is available but space is very limited and at a cost of £15 per night. The surrounding street areas are mostly resident permit parking but check out the local parking regulations for weekend parking.

The bed duvet cover in our suite was obviously one for all year round use and was quite heavy and not the best choice for a room without air conditioning in 32C heat. Not a major issue over a few days but if the summers continue to deliver more and more heatwaves then a rethink may be required.

Booked this hotel in particular as it looked more quirky & interesting, it's close proximity to the city centre and the reasonable cost. Also, the reviews were excellent! It was everything we expected & hoped for., Lots of interesting & quirky decor to admire. Booked two rooms, one for myself and husband and the other for my two adult daughters. Both lovely rooms, clean & even though they were small doubles, the room size was perfect for us.. Rooms quiet, no disturbances. We were able to park on site for a few pounds which we believe was reasonable. Staff were very welcoming & friendly. We would definitely return to this hotel when visiting York again. Perfect location.

Our daughters' bed was lovely and comfy when we tried it and they slept well but unfortunately ours was on the firm side so we didn't sleep well. Just a preference thing and wouldn't stop us returning..

Everything was perfect and exceeded all expectations! The room was extremely cozy and had all the facilties we required - the bed was very comfy and the bathroom was really modern which included an amazing shower with great water pressure. The Breakfast was of a very high standard and a delicious way to start both days. The staff were also very welcoming, friendly and helpful from start to finish. We also loved the guest house bar in the evenings (the hot chocolates were a delicious way to warm up after a cold day out in York!). We would definitely return to this guest house for another stay!

Although we were aware of this prior to arrival, we feel the parking cost was too high (£15 per night), and given the price we had already paid for the room, we didn't feel an additional parking cost should have been added. Apart from that though, there was nothing we disliked!

What a gem! This is a beautiful hotel in York. A very high standard in terms of decor gives The Grand Hotel a run for its money! Really cosy, clean rooms. Full-size kettle, mugs and lovely classes with a nice touch of chocolate biscuits.Lovely toiletries in the bathroom and a fan in the room. Staff are super polite and helpful. Lovely breakfast and on-site parking. Fantastic location as only a 10-minute walk into the city centre. Look forward to staying again.

At £15 onsite parking was a little on the expensive side. We also took the last space arriving at 2pm some quests will struggle to park on site as only around 14 spaces.

The property is magical from the outside. I would love to stay again! The reception staff were incredible and so sweet. It was a trek to the room but we loved the maze of art work, displayed around the corridors. Our room was a work of art! So quirky and full of excitement. It has everything you could need, including fans for the heat (very hot in the top rooms). We didn't venture into the bar or for breakfast, but they looked great. I loved how I could leave my car at 11am on check in day and leave it till 12pm on check out day. Special touch.

The only thing I can find negative was the darkness of the room (20). Excellent for sleeping but not for hair and make up.

From the minute we arrived, the staff were very friendly,polite and helpful. Our room, although small, was spotless. The bed was comfortable and aided an exceptionally good night's sleep. Equally, the breakfast service was good. The staff went over and beyond to ensure a comfortable stay. There was a beautiful garden at the rear of the property ideal for lounging in the summer months. Unfortunately we had bad weather, so we weren't able to experience the garden. I'm looking forward to staying again.

The room was at the top of the building. In the eaves, I found the stairs challenging. We weren't able to open the windows, so the room became stuffy. Fortunately, we were able to use a fan.

The photos promised something special that I was concerned may not live up to reality. However, the Clementine's experience exceeded our expectations. It was a joy, a privilege, to stay in such a sumptuously comfortable hotel with exquisite taste. It was inspirational; the styling and detailing in the room was a source of constant engagement (we never used the generously sized TV!). The bathroom was a stunning marriage of contemporary facilities with Victorian splendour and colour. The fragrance of the liquid soap still echoes in my senses. The garden sitting area was very impressive and I wish wonderful nearby York, with all its attractions, afforded us more time to spend in it. Being walking distance (a lovely walk alongside varied and interesting architecture). The staff I spoke with were all wonderful; friendly, confident and seemingly very proud of the service and facilities they were delivering. Overall, I feel Clementine's delivers the authenticate and full 'York' experience where the city's colourful past, full of mystique and charm, becomes part of the whole visit. I am so grateful there are businesses like Clementine's that are working hard to provide Britain, and particularly its overseas visitors, with something special, based on its culture and history, and less 'international generic'. Clementines has bags of personality.

The street parking, being so near to York's historic centre, was understandably restricted, Nevertheless, more generous than I expected. If you arrive at 4.00pm, you have 1 hour free parking until 5.00pm where iit is unrestricted until 9.00pm (I think, next day, you may have another 1 hour to relocate your car). The hotel has some off-street parking for a fee that may be worthwhile, especially if you are not using your car during the visit. Apart from that, I did not like that I did not stay longer and try the celebrated breakfast! A reason to go back.

I brought my wife for her birthday ,it was a surprise as I told her we were staying at the holiday inn 😎 We stayed in the Garden room suite ,more of a log cabin really ,wow is all I can say it really did exceed expectations . We went for a bottomless brunch in the city ,which is only a 5-10 minute walk. Came back and chilled in the pod which is in the garden and is for sole use of the garden suite it had a heater and we had a few drinks and there was a nice Bluetooth speaker which was nice . The staff were very attentive and couldn’t do enough for you . The decor and furnishings are very boutique as in the photos ,we had a lovely breakfast to finish off our stay . In our opinion it was a better option than some of the more well known hotel chains ,cost a little more but was worth every penny .

Nothing it was perfect