Room was quiet, clean with a view of the mountain. I requested a room with a step in shower and mountain view and was very pleased that my request was honored. Housekeeping was great and made sure the room was cleaned on a daily basis.

Cheap toilet paper, shampoo bottle wasn't filled, breakfast could be better. The eggs were dry so I ordered an omelet which was overcooked. I did later order fried eggs to order and that was fine. The oatmeal was inconsistent and watery one day. A few more options would be better. The hotel could have better signage in the halls since the rooms are built in a zigzag fashion and there are two levels so you can actually come in on the first floor but need to go to the second floor to your room.

Well equipped room, very helpful staff. Large separate room for TV & eating, etc. Bed was comfortable. Air conditioning was good.

Shower was too large, taking up valuable sink space, which was too small. Shower had no shower curtain or door, so water sprayed 3 feet into bathroom, making floor wet & slippery. Also had no shelf for personal soap & shampoo or towel racks near shower. Microwave was 18" off floor, making it necessary to bend way over or kneel down to use. Refrigerator had no freezer section.

Great experience. After a scary weekend for my family I booked a slightly nicer hotel then usual so we could all relax and to start our week fresh. Check in was VERY easy and fast a lot faster than any hotel I had ever been in. They had cooked to serve breakfast options which my kids loved. The room was nice, and had plenty of space for the 5 of us. The staff was amazing and kind the entire time.

The beds were a tad firm for my preference but the bedding was great. Loves the towels and amenities too.

This was a beautiful, totally updated and clean hotel, which came very close to being a resort. We had a one bedroom suite with a pull out bed and balcony. The room was beautifully decorated, clean and spacious. The hotel itself was gorgeous, in a quiet area, with a relaxing pool. The breakfast was also wonderful with omelettes made to order, fresh fruit and a variety of options. This was our favorite hotel on our travels through Arizona.

The only complaint I'd have is that the blanket for the pull out bed didn't appear to be clean, so I wasn't able to use it.

Beautiful setting. Convenient to where my activities took place. Staff was very courteous and accomodating.

We went for breakfast on Saturday at about 9:00 and there was little food left. One person seems to have been working, doing the cooking, as well as replacing dishes and replenishing food.

Excellent customer service and nice kind staff, food and happy hour was amazing, overall view of the place, Amazing, 10 out of 10😆😆😊😊

The water had to shut off from 10am till 4pm, so we couldn't even flush the toilet during that time and when the water came back up, it was cold. Engineered came and fix it, but delayed our schedule to continue our journey by 2 hours, waiting for hot water to come out, other than that, no issues.

the location was excellent. the wifi was very good. the breakfast was good. the room was clean and good sized for a couple. the pool area was nice area to relax. the room was quiet and the bed was very comfortable. in fact that was one of the most comfortable beds I’ve ever slept in at a hotel.

there was not much not to like. maybe breakfast could have had a few more options like deli meats and cheeses.

Room size and layout. Cleanliness

Staff not knowledgeable on all things. Did not like that I had to pay for parking. I asked for late checkout (1 pm) but I was locked out of my room before 12 noon. Also we were not told about the breakfast in AN

It's in a good location in the Catalina Foothills and all of the bars/restaurants around the Encantada. It's technically in walking distance to the Encantada but it's such a busy intersection, I would only drive there. It's directly next to a Fleming's Prime Steakhouse where we walked for dinner one night and it was excellent. Starbuck's and CVS were also both in walking distance. The staff in the hotel was particularly friendly and helpful, especially the woman from NY who worked in the restaurant at breakfast. The complementary breakfast was better than most and had great views of the mountains. We only had the opportunity to go into the pool once and it was nice. The hotel also has happy hour free drinks in the evening around 5:30p so we went there on our last night after we finished working. Everyone who works there was really nice.

We liked that it was a one bedroom suite but it was small in square footage. My only real negative was that I asked for a room with a nice view but they gave us a view of a parking lot, even though the guy at the front desk said the hotel was pretty empty (we were there during the week). Only minor negatives. I would stay there again. It's a good value for the money, especially for anyone who prefers the foothills to downtown or central Tucson.

The Staff was very friendly and helpful

The power went out during the stay. Did not know until I got up around 2am to use the restroom and noticed the lights and ceiling fans were not working. Looked outside to see total darkness