The hotel is absolutely amazing and appears to be recently refurbished. It is also modern, with spacious rooms and well-equipped amenities like a coffee machine. A paid laundry facility is available, which is very convenient after a long day at the Grand Canyon. There’s a supermarket across the street for affordable supplies, along with a gas station and several restaurants nearby. The staff is excellent—very helpful and accommodating. The area is safe, with well-lit parking and plenty of available spaces. The drive to the Grand Canyon is relatively short and quite enjoyable due to the scenic views. I highly recommend this hotel for anyone visiting the Grand Canyon or the surrounding area.

The place was clean and modern. It was in a nice area with ample parking and in walking distance to many places in town. We liked the pool table in the lounge. The staff was friendly.

They had persistent problems with their Internet. The staff employee said this is a recurring problem. Considering we had a full 30 minutes of working WiFi the whole night and morning we were there, I would highly suggest to the owner/manager to invest in a better platform. This is a basic amenity expected in every hotel by now.

we loved EVERYTHING about this newly reminted hotel! location was right downtown, across the street from a Safeways (Starbucks kiosk inside-bonus!) & a Dairy Queen (beware-the medium soft serve was HUGE-but delicious!). Decor was soo well done! loved all the pics of the namesake of the Hotel-founding pioneers of the Grand Canyon. the beds & pillows were some of THE most comfortable I have ever slept on (feels like the comfort of home!!!) most hotel pillows are synthetic & rubbery. not these! bed linens so soft & up to date. no stinky bedspread to contend with! all amenities modern & super appealing. shower stall nice with a great surround. towels a little on the thinner side. but, who cares when the rest of the room is one of the best rooms I have stayed in recently! hotel staff was the same, sweet gal behind the desk both nights! so kind & friendly. thank you for having a great hotel, an affordable rate, staff that is actually happy & welcoming. THIS PLACE IS AMAZING! do not pass it by!

nothing! we liked everything

The location was great, very quiet and overall felt very safe. The bed was very comfortable and the pillows were amazing. The room was large and had updated amenities.

Refrigerator was filthy...no one cleaned in quite some time and there was something growing in the bottom of it. There was no TV remote control in the room and we had to go downstairs to get one from the front desk - felt like it should have been brought to us.

Staff was very nice and accommodating. Weather was extremely cold and the pipes froze in the shower. Staff immediately gave us a room close to ours to shower.

We first, accidentally (my fault) were given an ADA room. Bathroom was very odd, no shelves or towel racks. Water leaked out of shower as shower head pointed out, shampoo/conditioner jet set on grab bar and fell. Very weird set up. Second night moved to a regular room - it was much better.

The Ellsworth was well above expectations. It is very clean, the staff goes above and beyond, the wine and beer bar in the lobby is very relaxing, they have an assortment of games, a pool table, etc. It is a new facility (a month old the staff said), and hopefully clientele don't 'trash' it. We will definitely stay there on future trips to Williams.

Nothing - we liked it all.

There was no breakfast. Just coffee which was very good. Snacks were $3 and up. Too much. I used the grocery across the street. I liked the hostesses. They were friendly and helpful. Place was quiet too. Bedding was great.

Room coffee maker was finicky and refrigerator froze my food. I think the thing that bothered me the most were the doors being so heavy. I have bum shoulder and it was hard to bring things in and out of the room especially when I needed both hands.

The hotel is newly renovated and was a pleasure to stay in. We were upgraded at check in for free to a room that had 2 queen beds in a massive room. Everything in the room is clean and new. The bed was very comfortable and there was little to no noise from the street below at night. There is free on-site parking and a supermarket directly opposite the hotel within walking distance. We will definitely stay here again and would highly recommend to anyone.

Nothing

Its all new and clean.

The lady at check in wasn't pleased to work. So my feelings. She didn't give me any clear information about where the elevator was and forgot to give me the wifi password, which would be her job to remember unless this information can be found in the room. I didn't ask because I was tired from a long drive. In the morning there was no one at the reception. just a sign that someone would be coming soon, while she was sleeping on the sofa hidden in a corner.

There was an Asian woman at the front desk, I can't remember her name, she was incredible! Great personality. She even cut my husband's watermelon for him. She was top tier 👌🏽

The room was directly in front of the elevator. The hallway is so narrow that I could actually hold the room door and elevator door at the same time.