We have stayed at many properties in the Disneyland area and have returned to Portifino Inn 3x. While the property is not fancy by any means, it has a good size family room with enough beds for my 3 grown kids- a king for mom and dad with a privacy screen, a bunk bed and a pull out couch. Pull out mattress wasn't great but not terrible! We like that the bathroom is on mom and dad's "side" as not to wake kids every time mom gets up to pee haha! Beds were comfortable enough! No sore back Nice big bar fridge and microwave in room Wardrobe to hang things was helpful, lots of drawers to store stuff 2 tvs 10-12 min walk to park. Close enough to come for an afternoon nap Air conditioning worked great! Good location with food options and convenience stores nearby Pool area was nice. The addition of sun chairs really helped that area! Has a gym with a couple machines Laundry area was helpful Usually best price for family suite We like this suite best of any in the area we've tried

Room was serviced infrequently. We ran out of things like toilet paper, soap, etc and had to walk to front desk a few times. Also garbages filled up fast and piled up. We took put ourselves a few times Nowhere to sit beyond pull out sofa. Needs a chair or 2 No surfaces to prep food or anything. Could use a desk or coffee table or something. There's 1 small table, but it filled up quickly with 5 people's stuff Limited outlets for charging devices Room overall is looking a bit shabby. Needs a refresh. Clean, but could use new furniture (dings here and there, a bit tattered looking) No breakfast but we bought stuff to eat in room

The location is ideal! Disney is one straight shot down the street, 10-15 minute walk. There’s restaurants and stores everywhere within walking distance. I liked the Family Suite which was spacious and clean and the dividing French doors was nice for quiet time or privacy. The hot tub was actually HOT and for me, that’s a plus.

No housekeeping unless you stay 3 plus days and you only get housekeeping the 3rd day only! That’s the worst policy and is so inconvenient for the guests. Towels and garbage is supposed to pile up in the room? For all the “fees” tacked on to the final bill, resort fees, companion fees, sales fees, Disney fees… housekeeping should be daily. Also, no breakfast option included. Coffee in the lobby would have at least been a nice touch.

- The location is great, my family and I always choose this hotel when visiting Disneyland. - The staff is always so nice & welcoming. - Around the hotel & inside is always clean. After checking into the hotel we purchased bubble wands for the kids to take into Disneyland the following day, and realized once we got to the hotel we needed a screwdriver to put in the batteries… I asked the guy at the front desk, Jesus, if they had a screwdriver by any chance and he looked but didn’t find one. He was kind enough to call maintenance and Gerardo came with a handful of different screwdrivers to help us out. He did have to go back and look for a smaller one, but we eventually got the right size! They definitely didn’t have to do that for us, but they did and we really appreciated that! Especially our kids.

- Some of the furniture is a bit outdated, but always clean.

We had the Star Wars themed room. That was cool. Its location is not far from the Disney and the convention center. The room was adequate, but this hotel could use some renovation. The in-room refrigerator and microwave were a definite plus.

Everything seems old and dated. There’s nowhere to hang towels or hygiene bags. It could use more clothes hangers. For the price, offering some sort of breakfast or free snack options would be nice. Coffee in the lobby would be nice.

Close to Disneyland and next to the pharmacy. ONLY one female night staff was amazing!! Our KFC was waiting for us in the lobby. She made a silly joke and gave us plates, spoons, napkins and cups. She went beyond for us. Thank you nice lady

Morning staff was a jerk, and didn't let me go back to my room after check out to look for my wallet. Also, insulted us about our smell. The night staff didn't mention parking because of a situation happening.

This place was amazing for my family of 5! Everyone had a bed which is hard with teenagers who do not always want to share a bed :)....Everything was clean and the staff was always super accommodating. If you have to have housekeeping every day this is not your place....they only come to bring towels or blankets. The room was a great size and comfortable and the microwave and mini fridge came in handy. Housekeeping only coming at check out was not a big deal we had trash bags with us and llike camping we packed out our trash I am sure they would have come had we called but again it was not a big deal. The location was perfect Starbucks across the street CVS next-door or Walgreens across the street. The walk to the parks totally safe at night well lit and only a 10minwalk if you walk fast. This place was great for our Thanksgiving Holiday to Disney and we will be back.

Didn't like is not the phrase I would use....I would Suggest switching the pull out mattresses for Memory Foam mattress. My daughter could feel the springs and it was noisy when she rolled over :) and with all the new tech in mattress Memory Foam would be nice for all pull out beds.

The staff was very friendly, the rooms were a little dated but clean and comfortable. We had the family room for 5, and the kids loved the bunk beds and having their own space.

I still haven't received my 50 dollar deposit back, and we stayed over a week ago. I will be calling to find out where my deposit is tomorrow.

Hotel was a great location close to the park. It is definitely walking distance to the main gate. They included parking which was a seller for me for this location. In looking at other hotels, they were charging up to $35 per vehicle per night. My family of 6 was comfortable in the room. Nice big bed, bunk bed, and pull out couch was great. Microwave and fridge was clean and access to the hotel was secured and we felt safe.

I kept debating on cancelling our reservations after reading reviews the night before our vacation. I saw a mixture of good and bad postings. The post that got me were the beds being dirty and the “bed bugs.” I figured we would check it out and go from there on whether we would cancel or stay there. I’m so glad we gave it a chance. First thing I wanted to look at were the beds which we saw they were clean and checked mattress which had no bugs. The cleanliness of the hotel was good. The staff were very friendly. There was a lingering smell in the hallways but not in our rooms. The appliances are a little out dated but overall we were very happy with our stay. The location was perfect! Not too far from Disneyland, and lots of stores nearby which was awesome! We would def stay here again especially with the amazing price!

The only complaint I have is the lingering smell in the hallways other than that it was great.

Everything was in walking distance! Disney is so close and it not sketchy to be alone. There was a security guard walking around at night to make sure Everything was safe. I don’t sleep well and went for walks with service dog all different time of the night. The staff are morning people everyone is up and out !!! There is a great cheep store connected to the building for Disney shirts and gifts! They were supper accommodating to my needs. Supplied more toilet paper and fresh towels when needed. This room was big enough for my service dog and 4 grown adults! The only complaint I had was there was no exhaust fan in the bathroom. If there is one connected to the light it wasn’t working at all..over all great block to be on! Away enough to not hear all the kids from the park coming and going but close enough to walk everywhere!!!

The only complaint I had was there was no exhaust fan in the bathroom