The hotel was quaint, historic luxurious.

Quaintness

Felt very safe; accommodations quiet and homey. The Greeter at check-in was very kind and accommodating. Really liked having the Il Fornaio restaurant on the same property.

The only thing I didn't like were the steep stairs esp since I was staying on the third floor. Next time I'll probably request a second floor room. While nothing a major, the random clanking early in the morning of the old-fashioned heater might be something to check unless it's actually functioning (I assumed it was primarily there to maintain the look of an historic building).

The hotel was absolutely charming in the prime area of Carmel town. Because it's so central (we walked to restaurants, shopped) we were worried about noise but it was very quiet. It's great to find a boutique hotel with such a comfortable non-old bed - that was a plus!

For the price, however, they should provide some amenities: no ice machine, no complimentary tea or cookies in the afternoon, and the evening concierge was slow to help (although the morning concierge was very helpful)

Location was amazing Our room was great specious and comfortable

Parking They didn’t have enough parking for all rooms. We had to park in the EV spot because there was no other parking available. Told us we had to move it because our car wasn’t EV. They gave us a spot in the sister hotel across but then asked us to move that again too . They should not advertise free parking if they didn’t have enough spots . At least make a note so people will know about the inconvenience and think about alternatives. Room noise : there was a lot of noise from upstairs unit. We could hear them walking upstairs and the wood making a lot of noise and kept us awake at night .

The hotel gave us complimentary champagne for our anniversary which was very thoughtful. Also, when we booked our stay, the immediately called me to let me know that they accidentally overbooked their rooms but because it was our anniversary, they upgraded our room to a suite. The hotel is one of the oldest hotels in Carmel By The Sea. The furniture and art decor is beautiful . It's situated In the midst of downtown Carmel where the art galleries and wine tastings are. It is only a few blocks from Clint Eastwood's Hog's Breath restaurant, which we highly recommend.

It wasn't so much of a dislike, it's more of an inconvenience that our room didn't have a microwave to reheat our leftovers.

The location is great, in the heart of downtown, 7min walk to the beach. There is a free small private parking lot across street for the overnight guest. We arrive just after check-in time, so find a parking spot. Not sure whether there would be spot if arrive late at night. You can tell from the amenity that the hotel is pretty old. There is no elevator, but the front desk offer service to carry the luggage to the room. The room is small and beautiful, the bed is cozy.

No coffee maker in the room.

Amazing location, the room (#3) we stayed in was "outside" of the hotel (by Il Fornaio), but it is a nice, large, quaint room with the most amazing bathroom you'll ever see.

Staff was ok, but gave very little info on how confusing it was the room access. Room was a sauna when we got there - not sure if it is because it shares a wall with the kitchen, but it took us hours with all the windows open to get the temp down.

Loved the location and charm of the hotel. The views from the restaurant were beautiful. The staff were amazing! They had fans delivered to our room before we brought in our luggage. The front desk lady gave our son stickers. Everyone was so sweet

I didn’t love the construction and smell of Tar in our room from them fixing the roof while we were there.

The room was small, clean, and cozy, and the bed was comfy. There was a lot of storage like drawers and a separate room like a closet. The location was perfect with the ocean view, window shutters can be opened for better view.

Because the room was small and tight, we stubbed our toes and knees a couple of times on the bed frame corners. The heater/radiator is not heating the room quickly and makes a dripping/tinkering noise. We can also hear the next-door occupants so we were very conscious about the noises we make.

Great restaurant for breakfast, or any meal for that matter. Also a great coffee and pastries bar. Very cute.

The bed was too high for me. I'm short and I could not get into it. I should've asked the front desk for a step stool but instead, I improvised by using a waste paper basket turned upside down. No damage was done to it. I wish these older hotels would consider shorter people when furnishing their rooms.