The staff went above and beyond to help accommodate my not fully mobile parent. They were sold out of the accessible rooms but they did everything to try to make it as easy as possible for us. The breakfast was great! They were also flexible with check out time as my parents took a bit longer than expected to get ready. The beds and rooms were very comfortable, if a bit small. The location is great, especially if you are mobile and can walk.

There was someone without an EV parked in one of the precious charging spots in the lot which was frustrating. Carmel is expensive and this hotel was no different.

Room was lovely, very comfortable. Bedding felt luxurious. Everything had a great updated vibe. The included breakfast was exceptional and we had no need to go elsewhere for breakfast. Staff very pleasant and helpful. They stored our e-bikes for us too. Loved that we were greeted with a glass of champagne, and there was also an afternoon ice cream bar.

The room was a bit small but not that big of a deal. Didn’t care for the lights under the bed and under the vanity that automatically went on when getting out of bed at night to use bathroom. As cool as the glass door to bathroom is, might have preferred a wood door. But really, these complaints are minor. Wouldn’t hesitate to stay again

Location was exceptional right in Carmel-by-the-Sea, parking was free, the daily light breakfast was so good, as was the brick oven pizza.

when presented with a question related to an allergy, the response at first seemed like it would be too difficult to provide an alternative, but they did end up accommodating easily. Also housekeeping may have been rushing, but noticed the rug was not vacuumed and tissues in the bathroom not replaced so ran out. But again, really enjoyed the place, boutique feel and overall helpful staff.

This property has recently been fully renovated (reopened early May 2024). Everything looks very new, clean, and modern. The bed was comfortable, ac/heat worked fine, shower was decent. The rooms had many thoughtful modern touches that I liked a lot. The location is perfect - just on the outskirts of the main downtown area. Everything was easily walkable, but it was easy driving away at the end of our stay, avoiding the constant foot traffic of the main downtown area.

I only have one minor complaint about the room design - the bathroom door has a large glass panel inside the wood frame. It’s ridged “privacy” glass, so not perfectly see through, but you can definitely make out shapes. I’d love to see them either replace those doors with fully wood doors, or add a curtain or pull down blind that could improve the privacy. We opted to use a blanket draped over the door as a makeshift curtain.

The Stilwell Hotel in Carmel is a true gem! This hotel delivers on aesthetics with every detail meticulously curated, blending modern comfort with timeless charm. The rooms are exceptionally clean and have a fresh, modern feel that makes it easy to relax the moment you walk in. They’ve thought of everything to ensure a cozy stay, from plush linens to stylish decor. Every space feels thoughtfully designed, making it as much of a visual treat as it is comfortable. The location is perfect for enjoying all that Carmel has to offer. Just a short stroll away, you’ll find an array of wonderful restaurants and shops to explore. Being able to step outside and immediately feel part of the local vibe really adds to the overall experience. Whether it’s for a weekend getaway or an extended stay, Stilwell Hotel stands out for its combination of style, cleanliness, and unbeatable location.

We genuinely liked everything about the Stilwell Hotel! From the beautiful design to the cleanliness, every detail exceeded our expectations. We even loved that we could conveniently charge our Tesla on-site. There was truly nothing we didn’t like—it was a flawless stay from start to finish.

The location was great...it is in a quiet area and can walk to everything in Carmel. We got a very warm welcome at checkin and included a small glass of champagne with a homemade cookie! Room was exceptionally clean, comfortable, nicely deocrated and had some modern highlights. The staff was exceptionally nice and extremely helpful. We brought wine and cheese to one of the many comfy sitting areas with a firepit and the staff happily brought us everything we needed for our small gathering! They went above and beyond to be sure we were happy! The included breakfast was a delicious mix of hot and cold selections of elegantly displayed food which you could enjoy in the dining room or beside a firepit. In the early evening they bake homemade pizzas in a wood fired oven outside! What a great idea!

Motion sensor lights under the bed were just a tiny bit too bright but I love the idea!

Clean, modern and comfortable. It felt new. The avail hot or cold water to fill up bottles was a nice touch. Quick daily housekeeping was a nice touch. The bed was very comfortable and the sheets felt great.

Parking was an issue in the afternoon through evening. We had to park down the block on the street. The breakfast and afternoon staff serving or assigned to the courtyard were not welcoming. I would not go as far as to say poor service, but not exceptional service.

Loved the room and bedding. Also, the atmosphere.

The toilet had loads of toilet paper in it when we checked in room. Also, the day the maid cleaned she/he left sheet from bed on our suitcase, left their jacket in our room and emptied our water from our room (which I’d not long filled fresh) and left it empty and in the bathroom! It’s not major things, but expected more from quite an upmarket hotel. As vegans, we weren’t catered for with many breakfast options like the non vegans.

The Stillwell is a gorgeous, modern property in an excellent location right near the heart of Carmel. The room (king room with view of the street) was gorgeous and clean. The bed and linens were so comfy. The room had a Nespresso machine and anything you would need for a comfortable stay. The property is on the small side, which I appreciate, and lovely style. Breakfast was delicious and thoughfully curated. They are super pet friendly and were so welcoming to our dogs. They even gave them little welcome bags with treats and a poop bag! Free parking is an added bonus as well. We appreciated everything about this place and the staff.

It was close to the shopping and restaurants. The beach was also maybe a ten minute walk. The property was clean and we really enjoyed the fire pits at night. Breakfast was available as well; I enjoyed the spread. There was also the option to order items from a menu from 4-9pm, but we already had dinner plans. The oven baked pizza was very tempting though.

Parking could be an issue as space is limited. We were lucky to have found parking on site.