Loved the staff and bartender and breakfast team.

I didn’t like that the person who answered the phone when I confirmed our reservation I asked there was a shuttle, and they stated no. So we took an Uber ride from the airport and Seattle to the hotel, which cost 75+ dollars only during check in to find out if the hotel actually had a shuttle.  I also wish that the restaurant and our bar stayed open later. We arrived about 9 PM and it would’ve been nice to be able to have a nightcap and maybe a couple appetizers. I feel like that will bring an even more business from your guests that are staying there at the hotel. 

For us the location was good as we were attending a program at the Hyatt on the opposite corner. The man at the desk (Mohammed) was very helpful. We had a problem with our billing due to a mistake made by booking.com and he resolved it quickly.

Very limited selection and we weren't given a voucher unless we asked for it. No breakfast was set out in a buffet, it was just a Starbucks where if you knew to ask for it, they would give you a voucher for a few choices on the menu. uickly

The wonderful man at the front desk Sunday morning at 8 am allowed me to check in because I’m one of those affected by the Line Fire. He should be commended for doing everything possible to assist me in our state of emergency

Nothing

Location was great close to the airport & lots of free parking.

Rooms were a bit dated but not terrible. Cafe in the hotel had absolutely ridiculous prices a fruit parfait for $10 & a simple breakfast sandwich was $15 for just a sandwich!!!

It's in a convenient location

Our room was marked as king + sofa bed. The sofabed in the room was barely an armchair. So there was no room in the bed for two people to sit and relax (outside of the bed)

Property was very clean and staff was friendly and attentive… customer service was amazing !

The courtyard sign wasn’t lit or visible at the entrance .. we missed it a few times trying to locate the entrances .sign was small and un lit.

The room is guite big so we feel very comfortable.

The bathroom is guite big which is good. Bur structure was a little bit inconvenient.

Easy booking through booking.com and easy check out. Staff was very nice at registration and housekeeping staff were also very nice. Did not hear any noise outside the room, which made it easy to sleep.

The location was very good. It was close to highway and our destination.

The parking area in front of the hotel was too small. Parking building behind the hotel was poor access.

convenient

was starting to look a little run down bistro food menu looked good but I waited for several minutes and no one came out so I left