We stayed during the workweek in the Upper Stories section in mid April 2025, the hotel is still very new at this point and we were told the section we were staying in had only opened a week or two prior. The room was clean, bed was comfortable, had a very large bathroom and shower. Being in the Upper Stories section also gave us access to an additional pool, since we stayed during the workweek we mostly had this to ourselves which was fantastic. You can still order the poolside bites to get delivered which was an unexpected perk! You do have to walk a bit to get to this area (up an elevator, out a door, down a short path, and then we were up another elevator again) but it wasn't a nuisance, just FYI. The food and drinks at Lola Rosa were wonderful, we only ate in the lounge and at the bar though. The location of the hotel is fantastic, very centrally located in downtown Palm Springs, we were able to walk to most places we wanted to get to but if not (or if we just didn't want to walk) the hotel has a service were they will drive you anywhere within a 3 mile radius, such an amazing perk that we didn't see advertised on the site!

One thing I did note during the stay, they play music everywhere, I think to drown out any sounds from outside the hotel itself which they were successful with, but if you're trying to get to bed earlier might be bothersome.

Location. amazing. Very news sp perhaps needs a bit more finesse. Sfayff on check were a little elevated. Seems like they priprtose families and couples more, especially around the pool area where kids were taking over Im afraid and being allowed to.

Most rooms face a road so constant noise, I asked for a quiet room yet had to move to get something vaguely quiet. Seems like they prioritise families and couples more, especially around the pool area where kids were taking over Im afraid and being allowed to including reserving beds which I was told wasn't permitted.

The breakfast was outstanding. I actually ordered 2 meals. I was only able to eat half of each. But I definitely took the rest for a snack later. Every employee I came across, were exceptionally polite, nice, helpful and eager to assist in all aspects of our stay.

We stayed for the 4th of July, and hung out at the pool. There were so many people drinking alcoholic beverages. With them rarely exercising prudence in exciting the pool to use the restrooms. I only entered the pool at the beginning of the day. I dared not enter after. Yuck !

They apologized that our room was a walk-up (booked last minute) but it was so convenient to the restaurant/pool/elevator to lobby, I loved it! The steps weren’t too much at all and they were very helpful with our baggage. No complaints!

Housekeeping came quite early in the day, we were still in bed. When we asked for later service we had to follow up twice. But no biggie.

We appreciated the location on Palm Canyon Drive. You can walk to restaurants, shops, and the Village Fest. Also, the hotel employees were really friendly and genuine. The pool and jacuzzi were fantastic. The room was very comfortable, and the shower was luxurious.

There really wasn’t anything of importance that we didn’t like about the property. It was truly wonderful, and we really enjoyed our stay.

Location is fantastic, great facilities and fun vibe

Since it is a new hotel they seem to have some kinks they need to work out like staffing. Most of the issues would be resolved with more staffing. We will go back in hopes that they have worked it out.

I don’t like the dinner menu we had the bone marrow and I didn’t like the taste I also didn’t see a lot of options I liked on the menu but breakfast was amazing

Beautiful! Modern. Amazing landscaping and views.

Busy road and was loud in room facing road and Mountain View.

Everything !!! Best hotel in Palm Springs

Nothing it was perfect

Great hotel, staff fantastic and perfectly located. Would definitely stay again.